PCTs that are performing unit secretary duties, telemetry monitoring, remote video monitoring, or are working in the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay, and Harrington Telemetry Certified & Step-Down Unit are eligible for this level. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.