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In this role, you will support the General Manager in overseeing daily operations, managing staff, and ensuring exceptional guest experiences. Assist the General Manager in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting.

POSITION OVERVIEWSupport IHOP as an Assistant Managers and be an integral part of our leadership team. In this role, you will support the General Manager in overseeing daily operations, managing staff, and ensuring exceptional guest experiences.RESPONSIBILITIES<ul><li>Assist the General Manager in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting.</li><li>Provide leadership and direction to team members to foster a positive work environment and promote teamwork.</li><li>Ensure adherence to company policies, procedures, and standards to deliver consistent service and quality.</li><li>Assist with recruiting, hiring, training, and evaluating staff to maintain a skilled and motivated team.</li><li>Monitor inventory levels and manage supply orders to meet operational needs and budget targets.</li><li>Handle customer inquiries, concerns, and complaints in a professional and timely manner.</li><li>Perform administrative tasks such as payroll processing, reporting, and record-keeping.</li><li>Collaborate with the General Manager to develop and implement strategies for driving sales and profitability.</li></ul>QUALIFICATIONS<ul><li>High school diploma or equivalent; Bachelor's degree in Business Administration or a related field preferred.</li><li>Previous experience in a supervisory or management role in the restaurant industry.</li><li>Strong leadership and interpersonal skills.</li><li>Excellent communication and customer service skills.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>Proficient computer skills, including Microsoft Office Suite.</li></ul>COMPETENCIES<ul><li>Leadership: Inspire and motivate team members to achieve goals and deliver exceptional service.</li><li>Problem Solving: Analytical skills to identify issues and implement effective solutions.</li><li>Communication: Clear and effective communication with staff, customers, and management.</li><li>Time Management: Ability to prioritize tasks and manage time efficiently in a fast-paced environment.</li><li>Adaptability: Flexibility to adjust to changing priorities and situations.</li></ul>SKILLS<ul><li>Leadership and team management</li><li>Customer service</li><li>Budgeting and financial management</li><li>Inventory management</li><li>Problem-solving</li></ul>PHYSICAL REQUIREMENTS<ul><li>Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.</li><li>Standing and Walking: Prolonged periods of standing and walking throughout the shift.</li><li>Bending and Reaching: Frequent bending, reaching, and twisting.</li><li>Manual Dexterity: Good hand-eye coordination.</li><li>Communication Skills: Clear verbal communication to interact effectively with people.</li><li>Temperature Tolerance: Ability to work in varying temperatures.</li></ul>BENEFITS<ul><li>Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.</li><li>Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.</li><li>Career Growth: Training programs, clear career paths, and mentorship opportunities.</li><li>Recognition: Performance-based incentives, bonuses, and employee recognition programs.</li><li>Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.</li><li>Flexibility: Customizable benefits and support for major life events.</li></ul>

IHOP

Assistant Manager IHOP 3223

Administrative Skills

Analysis Skills

Budgeting

Business Administration

Communication Skills

Computer Skills

Customer Support/Service

Establish Priorities

Financial Management

Financial Planning

Financial Services

Food and Beverage Industry

High School Diploma

Identify Issues

Interpersonal Skills

Inventory Levels

Inventory Management

Leadership

Maintain Compliance

Manual Dexterity

Microsoft Office

Operations

Operations Management

Order Management

Payroll Administration

People Management

Performance Reviews

Presentation/Verbal Skills

Problem Solving Skills

Profit & Loss

Record Keeping

Resolve Customer Issues

Restaurant

Revenue Growth

Service Delivery

Strategic Planning

Team Lead/Manager

Team Player

Time Management

HiringThing

POSITION OVERVIEWSupport IHOP as an Assistant Managers and be an integral part of our leadership team. In this role, you will support the General Manager in overseeing daily operations, managing staff, and ensuring exceptional guest experiences.RESPONSIBILITIES<ul><li>Assist the General Manager in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting.</li><li>Provide leadership and direction to team members to foster a positive work environment and promote teamwork.</li><li>Ensure adherence to company policies, procedures, and standards to deliver consistent service and quality.</li><li>Assist with recruiting, hiring, training, and evaluating staff to maintain a skilled and motivated team.</li><li>Monitor inventory levels and manage supply orders to meet operational needs and budget targets.</li><li>Handle customer inquiries, concerns, and complaints in a professional and timely manner.</li><li>Perform administrative tasks such as payroll processing, reporting, and record-keeping.</li><li>Collaborate with the General Manager to develop and implement strategies for driving sales and profitability.</li></ul>QUALIFICATIONS<ul><li>High school diplomas or equivalent; Bachelor's degree in Business Administration or a related field preferred.</li><li>Previous experience in a supervisory or management role in the restaurant industry.</li><li>Strong leadership and interpersonal skills.</li><li>Excellent communication and customer service skills.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>Proficient computer skills, including Microsoft Office Suite.</li></ul>COMPETENCIES<ul><li>Leadership: Inspire and motivate team members to achieve goals and deliver exceptional service.</li><li>Problem Solving: Analytical skills to identify issues and implement effective solutions.</li><li>Communication: Clear and effective communication with staff, customers, and management.</li><li>Time Management: Ability to prioritize tasks and manage time efficiently in a fast-paced environment.</li><li>Adaptability: Flexibility to adjust to changing priorities and situations.</li></ul>SKILLS<ul><li>Leadership and team management</li><li>Customer service</li><li>Budgeting and financial management</li><li>Inventory management</li><li>Problem-solving</li></ul>PHYSICAL REQUIREMENTS<ul><li>Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.</li><li>Standing and Walking: Prolonged periods of standing and walking throughout the shift.</li><li>Bending and Reaching: Frequent bending, reaching, and twisting.</li><li>Manual Dexterity: Good hand-eye coordination.</li><li>Communication Skills: Clear verbal communication to interact effectively with people.</li><li>Temperature Tolerance: Ability to work in varying temperatures.</li></ul>BENEFITS<ul><li>Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.</li><li>Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.</li><li>Career Growth: Training programs, clear career paths, and mentorship opportunities.</li><li>Recognition: Performance-based incentives, bonuses, and employee recognition programs.</li><li>Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.</li><li>Flexibility: Customizable benefits and support for major life events.</li></ul>

Assistant Manager IHOP 3238

Assistant Manager IHOP 3402

OTHER

Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.

Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth.  We hire friendly employees who provide quality service.    Job Summary Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Responsibilities: <ul><li>Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. </li><li>Scheduling/managing the front desk team. </li><li>Working with the other departments to create a clean transition in communications. </li><li>Address all guest concerns and ensure follow up is complete</li><li>Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.</li><li>Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.</li></ul>  Qualifications: <ul><li>Highly organized.</li><li>Must possess a thorough knowledge of guest service and satisfaction.</li><li>Requires good communication skills, both verbal and written.</li><li>Most tasks are performed in a team environment with the employee acting as a team leader.</li><li>Must possess basic computational ability.</li><li>Must possess basic computer skills.</li></ul>  Benefits/Perks: <ul><li>Medical, Dental, and Vision Insurance Options </li><li>Paid time off and 401(k) for full-time employees</li><li>All employees get discounts on hotels across the country</li><li>Opportunities for bonuses each month</li><li>DailyPay: access to your already earned wages before payday</li></ul>

Online Administration Jobs in State College, PA

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Online Administration Jobs in State College, PA

Assistant Manager IHOP 3223 IHOP

Assistant Manager IHOP 3238 IHOP

Assistant Manager IHOP 3402 IHOP

Front Desk Manager/Guest Services Manager ZMC Hotels, LLC

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