OTHER

FEED

UNKNOWN

HOUR

Community Choice Financial Family of Brands

Customer Service Representative

Accidental Death and Dismemberment (AD&D)

Animal Care

Artificial Intelligence (AI)

Auto Insurance

Background Investigation

Campaigns

Cash Management

Coaching

Communication Skills

Computer Systems

Congestive Heart Failure

Consulting

Consumer Finance

Corporate Compliance

Corporate Policies

Credit and Collections

Customer Experience

Customer Support/Service

Data Entry

Dental Insurance

Detail Oriented

Develop and Maintain Customers

Driver's License

English Language

Federal Laws and Regulations

Financial Services

Flexible Spending Accounts

Health Insurance

High School Diploma

Hospital

Insurance

Keyboards

Leadership

Learning Management System (LMS)

Legal

Lift/Move 25 Pounds

Marketing

Microsoft Office

Multilingual

Multitasking

Order Processing

Physical Demands

Point of Sale (POS) Systems

Presentation/Verbal Skills

Protective Services

Reimbursement

Sales Management

Security Protocols

Spanish Language

State Laws and Regulations

Telemedicine

Transaction Processing/Management

Writing Skills

eLearning

[AW]-iCims

Our PurposeThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Your OpportunityCustomer Service RepresentativeCalifornia Check Cashing StoresChico, CAAs a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!What We OfferCompensationThe hourly wage for the position is $21.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.Benefits & Perks** Paid on-the-job training and a comprehensive new hire program.* Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.* Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.* Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.* Performance-based career advancement.* Educational Reimbursement Program.* Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).* Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.* Company-Sponsored Life and AD&D Insurance.* Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.* Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.* Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.* Paid time off that grows with you, starting with 12 days in your first year.* A relaxed, business casual dress code that includes jeans and sneakers!* Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.What You'll Do - Essential Duties and Responsibilities* Connect with customers to cultivate lasting relationships that drive repeat business.* Review, validate, and process customer transactions with accuracy.* Maximize customer success by offering personalized financial services that fit their lifestyle.* Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.* Build new business by completing daily call campaigns.* Assist in customer account management and collections by accepting payments and managing customer appointments.* Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.* Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.* Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.* Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.* Engage in ongoing training and stay current on product and process changes.* Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.* Conduct additional tasks as directed by leadership.* Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.What We're Looking For - Qualifications and Skills* A high school diploma or equivalent.* Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.* Meticulous attention to detail and ability to accurately enter data.* Proficiency in using phones, POS system, Microsoft Office, and other computer systems.* Must be at least 18 years of age (19 in Alabama).* Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.* The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.Nice to Haves - Preferred Qualifications and Skills* Experience in check cashing, document verification, and/or money order processing.* Prior cash handling, cash drawer/vault management experience.* Bilingual (English/Spanish) is a plus and may be required for certain locations.* Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).Workplace Awards & RecognitionWe are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.Our PurposeThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.Think you'll thrive here? Learn more at information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the "Company") uses artificial intelligence ("AI") tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information.Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

CCF Holdings LLC

Compensation and Benefits

Military

IRecruitee

Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter.

Compensation Pay Range:$16.50 - $27.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.  Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.  Bilingual candidates encouraged to apply.ESSENTIAL JOB FUNCTIONS      Work with installers/professional customers to develop sales relationships.Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards.Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.Ensures customers' new core and warranty returns are picked up and credited in a timely manner.Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.Assist with customer labor claims, making sure they are processed quickly and efficiently.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:Strong background in mechanics.Above average communication skills.Desired:Hands-on knowledge of automotive repairs. ASE Certification.Fluency in multiple languages (Spanish is highly desired).O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

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Online Bilingual Jobs in Chico, CA

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative CCF Holdings LLC

Installer Service Specialist O'Reilly Automotive Inc

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