PART_TIME

FEED

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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Kroger

Online Grocery Pick-Up Clerk

Automotive Industry

Coaching

Collective Bargaining

Communication Skills

Customer Experience

Customer Support/Service

Diversity

Employee Assistance Plan

Federal Laws and Regulations

Financial Support

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Training Program

Writing Skills

eCommerce

equestftpin

UNKNOWN

Our Business Operations Specialist is part of a newly created team that brings together Customer Care, Retail, and Business Support to create a seamless, welcoming experience for every person who walks through our doors, calls our center, or connects with us onlineBusiness Operations Specialists are trained to support all three functions – whether it’s supporting operations at one of our Girl Scout centers, serving as first point of contact for a customer inquiry, selling branded merch in our boutique retail shops or helping bring our mission to life for our community through our brand center operations, this role is at the heart of it all. This is a great role for someone with call center, general office, customer service or retail experience and the ideal candidate will have prior experience in interacting with customers -both in-person and online or phone, be comfortable with heavy call volume (utilizing a headset) and being a first point of contact and first impression for the organization.

HOUR

BUSINESS OPERATIONS SPECIALIST - Dayton, OHBe the heart of our Girl Scout Center!<div>Our Business Operations Specialist is part of a newly created team that brings together Customer Care, Retail, and Business Support to create a seamless, welcoming experience for every person who walks through our doors, calls our center, or connects with us online</div>Business Operations Specialists are trained to support all three functions – whether it’s supporting operations at one of our Girl Scout centers, serving as first point of contact for a customer inquiry, selling branded merch in our boutique retail shops or helping bring our mission to life for our community through our brand center operations, this role is at the heart of it all. This is a customer-facing position that directly supports the mission and ensures every touchpoint with our council feels welcoming, helpful, connected and on brand.This is a great role for someone with call center, general office, customer service or retail experience and the ideal candidate will have prior experience in interacting with customers -both in-person and online or phone, be comfortable with heavy call volume (utilizing a headset) and being a first point of contact and first impression for the organization. This role requires a friendly and professional demeanor, strong ability to problem solve and handle multiple tasks at the same time and  in an accurate and timely manner and serve as a collaborative team member and knowledge holder for all the happenings across council!  <div>If you love variety, people, and being “in the know,” this role puts you at the heart of our Dayton Girl Scout Center supporting members, volunteers, families, and the community while helping our mission come to life every single day.</div> RESPONSIBILITIESAdministrative & Brand Support<ul><li>Create, edit, and produce branded content including print and digital collateral (e.g., brochures, manuals, posters, forms).</li><li>Ensure all materials adhere to brand standards and maintain accuracy through proofreading and verification.</li><li>Manage digital file organization including photos, GSUSA materials, and story libraries.</li><li>Maintain and optimize content on the organization’s custom web-to-print platform; process and fulfill orders efficiently.</li><li>Perform general office tasks such as data entry, mailing/shipping, equipment maintenance, and supply inventory management.</li></ul> Retail Operations<ul><li>Welcome and engage customers in the retail shop, providing knowledgeable assistance based on Girl Scout programs and resources.</li><li>Operate the point-of-sale system, process payments and orders, and ensure accurate receipting and daily drawer balancing.</li><li>Maintain a clean, organized, and visually appealing shop environment.</li><li>Manage inventory through timely ordering, organization, and accurate system updates; participate in annual inventory counts.</li><li>Provide backup support for business and regional site operations.</li></ul> Customer Service & Site Support<ul><li>Serve as the first point of contact for all customer inquiries via phone, email, and in-person interactions.</li><li>Deliver professional and accurate responses using the council’s knowledge base and software systems.</li><li>Document customer interactions in Salesforce promptly and accurately.</li><li>Maintain a welcoming and customer-centric environment in public areas of council facilities.</li><li>Open and close regional office buildings and ensure guest access during operating hours.</li><li>Provide front desk support, assist walk-in guests, and offer volunteer resources.</li></ul> REQUIREMENTS AND EXPERIENCE<ul><li>High school diploma or GED equivalent with demonstrated customer service or administrative experience. Call center or receptionist experience a plus!</li><li>Exceptional customer service skills</li><li>Excellent verbal and written communication skills</li><li>Strong technical computer skills in Microsoft.</li><li>Familiarity with Outlook, calendar maintenance, email systems and social media</li><li>Ability to assist internal and external customers by researching and providing information and responding to requests promptly</li><li>Ability to organize materials and documents for ease of reference for team members</li><li>Ability to analyze information to determine its priority and handle it appropriately</li></ul> SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position and typical hours are Monday-Friday between 8:30am and 6:00pm with occasional evening and weekend hours to support the retail operations. Our retail stores are open on Saturdays during peak seasons from 9am – Noon. TRAVELTravel may be expected within our Council footprint to provide coverage at one of the Girl Scout Centers or as part of training and onboarding. Travel will be daytime travel, no expectations for overnight.  COMPENSATION & BENEFITS This is a full-time position with an hourly pay rate of $16.25 plus a generous benefits package. PERKS<ul><li>Ability to build your skills and grow your career</li><li>Supportive environment for learning and development</li><li>Flexibility for work/life balance</li><li>Opportunity for hybrid teleworking arrangement after training period</li><li>Medical, dental, vision, accident, life insurance, and more!</li><li>401K- 100% company match up to 5% salary</li><li>Annual paid Winter Break from December 25th – January 1st</li><li>12 days of Vacation Paid Time Off & 6 days of Sick Paid Time Off</li><li>A high-achieving and fun team with a casual dress code</li></ul> Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. Diversity, Equity, Inclusion, and Belonging (DEIB) We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.<img alt="" height="1" src="https://jbgr.la/t/v/H4sIAAAAAAAA_6tWyspP8kxRslIyNja1MFTSUUrKTyxKAYsYAXklmbmpxSWJuQVKVnmlOTm1ev5hpZ6hRebZzn6FwWVlUSHxUeU5YZF-xumZbv4ZoYY-ab7mJhauIX5h_vkAi_ck-1wAAAA=" width="1"/>

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Online Grocery Pick-Up Clerk Kroger

Business Operations Specialist - Dayton Girl Scouts of Western Ohio

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