UNKNOWN

FEED

Skills Required to Perform the Primary Responsibilities of this Position: • Experience in general banking • Knowledge of commercial banking and Treasury Management, Merchant Services or Commercial Card • Experience in vendor management. First National Bank is launching a next-generation Commercial and Business Online Banking Platform to deliver a modern, secure, and intuitive experience across web, mobile, and integrated channels (SFTP and API).

Primary Office Location: 626 Washington Place, Pittsburgh, Pennsylvania 15219.Join our team. Make a difference - for us and for your future. First National Bank is launching a next-generation Commercial and Business Online Banking Platform to deliver a modern, secure, and intuitive experience across web, mobile, and integrated channels (SFTP and API). We are seeking an experienced Product Manager to lead the strategy, development, and commercialization of these digital solutions.Position Title: Senior Product Manager - CPS
Business Unit: Treasury Management
Reports to: Director of Treasury Management ProductPosition Overview:This position is primarily responsible for setting strategies and goals for assigned road map product(s) (TM, Merchant or Commercial Card) critical to revenue and customer acquisition goals. Monitors product performance and revises strategy/execution as necessary. Coordinates activities of Marketing, Info Tech, Bank Ops, vendors and Sales personnel to ensure high quality product delivery. Works with assigned Product Manager(s) to coach their activities and provide effective training opportunities. Directly supports Director of Treasury Management Product as assigned.Primary Responsibilities:• Develops, implements and manages assigned product(s) to ensure profitability, marketability and highest quality.
• Sets strategies and goals for assigned product(s).
• Assists with prioritization of projects/resources.
• Owns the Project Approval process for any acquisition/build of new products/functionality.
• Coaches assigned Product Manager(s) to ensure best practices and share experience.
• Identifies training opportunities internal and external to support professional development.
• Identifies training needs for Sales officers and Relationship Managers to better qualify prospects for assigned product(s)/solutions.
• Evaluates existing products to ensure competitiveness, identifies new product opportunities and recommends enhancements.
• Monitors and evaluates product profitability and recommends actions for improvement as necessary.
• Supports sales staff in sale of assigned product(s).
• Works with Sales team on developing solutions for more complex client situations.
• Works with clients directly as assigned.
• Supports Director of Treasury Management Product as assigned.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BSMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7Skills Required to Perform the Primary Responsibilities of this Position:• Experience in general banking
• Knowledge of commercial banking and Treasury Management, Merchant Services or Commercial Card
• Experience in vendor managementLicensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/APhysical Requirements or Work Conditions Beyond Traditional Office Work: N/AEqual Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB Corp

Product Manager - Online Banking Platforms

Application Programming Interface (API)

Banking Operations

Banking Services

Best Practices

Business Banking

Business Portal

Coaching

Commercial Banking

Corporate Law

Customer Acquisition

Establish Priorities

Information Technology & Information Systems

Merchant Services

Needs Assessment

Online Banking

Performance Analysis

Product Management

Product Planning

Product Profitability

Product Testing

Profit & Loss

Regulations

Regulatory Compliance

Risk

Risk Management

Sales

Sales Prospecting

Sales Support

Sales Training

Secure/SSH File Transfer Protocol (SFTP)

Set Goals

Strategic Planning

Team Player

Technical Marketing

Training/Teaching

Treasury Management

Vendor/Supplier Management

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

YEAR

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead Senior within PNC''s Digital- Retail organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Denver, CO or Austin, TX.You will lead complex, cross channel initiatives that span mobile, web, and assisted experiences, acting as the product authority for front door and in session security capabilities. This role requires deep partnership with Technology, Cybersecurity, Fraud, Risk, and Operations, and regular engagement with senior stakeholders across the enterprise.Why this role mattersMobile and online banking are the primary entry points for customers. This Lead Senior role owns the security experiences that protect those entry points, directly impacting customer trust, fraud exposure, regulatory confidence, and the overall health of the digital banking ecosystem.What you'll do (key responsibilities):Product strategy & ownership<ul><li>Own the end to end product vision, strategy, and multi year roadmap for mobile and online banking security, including sign in, multi factor authentication, step up challenges, device recognition/binding, session management, and access recovery.</li><li>Drive prioritization decisions that balance usability, fraud risk, regulatory expectations, and platform scalability.</li><li>Act as the recognized product lead and decision maker for mobile and online banking security experiences.</li></ul>Execution & delivery leadership<ul><li>Serve as product owner for one or more agile crews delivering security and authentication capabilities.</li><li>Translate strategy into epics, features, and user stories with clear acceptance criteria, including complex edge cases and failure scenarios.</li><li>Coordinate dependencies across mobile, web, and shared security platforms to ensure consistent experiences across channels.</li></ul>Mobile & online banking security expertise<ul><li>Lead delivery of authentication and access controls across iOS, Android, and web platforms.</li><li>Partner with Cybersecurity and Fraud teams to embed risk based and adaptive security controls aligned to current and emerging threat vectors.</li><li>Ensure solutions scale reliably across millions of customers with minimal friction and operational overhead.</li></ul>Risk, governance & controls<ul><li>Operate as part of the first line of defense, supporting risk assessments, audits, and regulatory reviews related to digital banking security.</li><li>Partner with risk, compliance, and legal teams to ensure secure experiences align with enterprise standards and policies.</li><li>Own documentation and evidence related to product controls, decisions, and governance outcomes.</li></ul>Measurement & outcomes<ul><li>Define and monitor KPIs and success metrics (e.g., authentication success rates, challenge rates, fraud losses, call center impact).</li><li>Use data and customer insights to continuously improve security outcomes and customer experience.</li></ul>Leadership & influence<ul><li>Drive alignment across Digital Banking, Technology, Cybersecurity, Fraud, Risk, and Operations.</li><li>Communicate roadmap, priorities, and risks clearly to senior leaders and executive forums.</li><li>Coach and mentor other product managers, raising security product maturity and execution rigor across the digital organization.</li></ul>The ideal candidate will have:<ul><li>7+ years of digital product management experience with ownership of large scale, customer facing platforms.</li><li>Proven experience leading mobile and/or online banking products in regulated or high risk environments.</li><li>Strong working knowledge of authentication and access concepts (e.g., MFA, step up authentication, device trust, session controls).</li><li>Demonstrated ability to lead cross functional initiatives and influence senior stakeholders without direct authority.</li><li>Strong analytical, communication, and risk management skills.</li><li>Experience with mobile security, biometrics, or passwordless authentication.</li><li>Familiarity with identity standards (e.g., OAuth, OpenID Connect, SAML).</li><li>Background partnering closely with cybersecurity, fraud, and enterprise risk teams.</li><li>Financial services experience strongly preferred.</li></ul>PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description<ul><li>Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.</li><li>Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development.</li><li>Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.</li><li>Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.</li><li>Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates.</li></ul>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul>QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAgile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, WireframingCompetenciesBusiness Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions DevelopmentWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $114,500.00 - $202,150.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/20/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.California ResidentsRefer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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Product Manager - Online Banking Platforms FNB Corp

Digital Product Manager Lead Senior - Mobile & Online Banking Security The PNC Financial Services Group Inc

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