PART_TIME

FEED

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

<img alt=" " height="1" src="https://ars2.equest.com/?response_id=ba691f240fe26630de018ae97756aac8&view" width="1"/>

Kroger Co.

Online Grocery Pick-Up Clerk

Automotive Industry

Coaching

Collective Bargaining

Communication Skills

Customer Experience

Customer Support/Service

Diversity

Employee Assistance Plan

Federal Laws and Regulations

Financial Support

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Training Program

Writing Skills

eCommerce

equestftpin

FULL_TIME

HOUR

This role is perfect for someone who enjoys learning about the industry, thrives in conversation, values long-term customer relationships, and wants to play an active role in driving business growth. Leonard is a leader in the horticultural tool and supply industry, dedicated to providing quality products and exceptional customer service.

About Us: A.M. Leonard is a leader in the horticultural tool and supply industry, dedicated to providing quality products and exceptional customer service. With over a century of experience, we are committed to innovative solutions that help our customers succeed. We are looking for an enthusiastic and driven Business Service Representative to join our team and contribute to our growing success in the horticultural industry. Hourly Rate: $17.00 + Monthly & Quarterly Bonus Opportunities Overview Join a team where your voice matters and your relationship-building skills make a real impact. As a Business Service Representative at A.M. Leonard, you’ll be the personal connection behind our marketing efforts—bridging digital campaigns with real, meaningful conversations. Your work helps customers feel supported, understood, and confident choosing us over online-only competitors. This role is perfect for someone who enjoys learning about the industry, thrives in conversation, values long-term customer relationships, and wants to play an active role in driving business growth. Business Service Representative is a salesperson in training. It is your first step into becoming a Strategic Account Manager! What You’ll Do Marketing Support & Lead Development<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Connect with prospects through outbound calls that complement our digital marketing campaigns</li><li style="margin-bottom:11px">Follow up quickly with marketing-qualified leads to keep momentum moving</li><li style="margin-bottom:11px">Reach out to existing customers with warm, timely conversations about seasonal products and promotions</li><li style="margin-bottom:11px">Add a personal touch to email campaigns with targeted follow-up calls</li><li style="margin-bottom:11px">Share customer feedback and insights to help shape future marketing strategies</li><li style="margin-bottom:11px">Introduce and promote our Pro+ Business Rewards Program</li><li style="margin-bottom:11px">Track lead quality and campaign results to support continuous improvement</li></ul>Customer Relationship Building<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Create positive, memorable customer interactions that elevate the overall experience</li><li style="margin-bottom:11px">Lead consultative conversations to understand customer needs and challenges</li><li style="margin-bottom:11px">Recommend products and solutions that support seasonal planning and long-term success</li><li style="margin-bottom:11px">Build strong relationships with small to mid-size businesses that value personal service</li><li style="margin-bottom:11px">Serve as a knowledgeable resource by answering questions and offering expert guidance</li><li style="margin-bottom:11px">Represent A.M. Leonard’s commitment to exceptional service in every interaction</li></ul>Order Support & Account Maintenance<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Accurately process inbound orders and assist with customer inquiries</li><li style="margin-bottom:11px">Route complex issues to the appropriate departments when needed</li><li style="margin-bottom:11px">Maintain accurate customer records and account details</li><li style="margin-bottom:11px">Support account setup, Pro+ enrollment, and basic troubleshooting</li><li style="margin-bottom:11px">Assist the team during peak seasons with order processing and customer communication</li></ul> Performance Expectations Marketing Outreach<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Lead Follow-Up: Contact marketing-qualified leads within 24–48 hours</li><li style="margin-bottom:11px">Campaign Execution: Complete outbound marketing campaigns on schedule</li></ul>  BENEFITSWe offer a high deductible health plan (HDHP), dental, and vision insurance. We contribute $60 per month to enrolled employees’ HSA accounts.Employees and their dependents who are enrolled in our HDHP also have access to our employee health clinic where they can access healthcare for well and sick visits, immunizations, lab services, and more at no cost. Employees not enrolled in our HDHP can still have access to our employee health clinic for just $20 per paycheck. There are also prescriptions available through this clinic at no cost. Employees can also access quick, convenient, and no-cost healthcare in the comfort of their homes 24/7 through our telemedicine partner.Employees also receive life insurance and short-term disability at no cost, and they have the option to purchase increased coverage through payroll deductions. We also offer long term disability, various Aflac plans, and a 401k plan with matching.Employees receive paid time off from day one, including 80 hours of vacation time (prorated based on the start date for the first year) and 40 hours of personal time. After the first full year of employment, eight additional hours of vacation are granted annually.Employees also enjoy the use of our free onsite gym and product discounts on our wide selection of horticultural tools and equipment.___________________________________________________________________________We will not sponsor individuals for employment visas, now or in the future, for this job opening. Relocation assistance is not available for this position, and this position is not open for remote work arrangements.AM Leonard is an Equal Opportunity Employer for all, including minorities, women, protected veterans, and the disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.Powered by JazzHR

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Online Grocery Pick-Up Clerk Kroger Co.

Business Service Representative AM Leonard

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