PART_TIME

FEED

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management. What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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Ralphs core values of Honesty, Respect, Integrity, Diversity, Inclusion and Safety frame our work and daily decisions. At Ralphs, we value Southern California’s diversity and constantly strive to reflect that diversity in our work force, the companies we do business with and the Customers we serve. 
Ralphs not only succeeds within the grocery industry, but also gives back to the local communities. Ralphs annually provides more than $8 million in donations to organizations focused on health, education, the fight against hunger and developing our youth. 
If you’re passionate about people and passionate about service, we welcome you to apply for our job openings.

Ralphs

Online Grocery Pick-Up Clerk

Automotive Industry

Collective Bargaining

Communication Skills

Customer Experience

Customer Support/Service

Diversity

Federal Laws and Regulations

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Training Program

Writing Skills

eCommerce

equestftpin

UNKNOWN

Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed, Receive all inbound service calls and coordinate schedules of service advisors and service appointments. The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner.

Overview:
We want you to be a part of our Success!!Begin your exciting career in the automotive industry today!!!Temecula Valley Toyota is the fastest growing Toyota dealership in the USA with phenomenal Customer Satisfaction.  View comments on Google and Yelp!  If you are an enthusiastic self-starter with a passion for customer service and enjoy working with people, then you need to be a part of our Business Development Team at Temecula Valley Toyota.  Our strategy will help you with networking and repeat business. The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments. The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities:
<ul><li>Follow up with prospective customers in response to their email on our website.</li><li>Answer inbound Service Calls and schedule service appointments per department guidelines.</li><li>Manage calls and transfer to appropriate department if not calling for service appointment.</li><li>Provides administrative assistance as needed</li><li>Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed,</li><li>Receive all inbound service calls and coordinate schedules of service advisors and service appointments.</li><li>Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.</li><li>Continually learn about product updates, features, accessories, inventory and their benefits to the customer.</li><li>Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.</li><li>Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.</li><li>Attend Training Sessions and Meetings as required.</li><li>Follow all company policies and procedures.</li><li>Performs other duties as assigned</li><li>Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors</li><li>Support on-line customers by setting appointments.</li></ul> 

Qualifications:
<ul><li>1+ years'  telephone experience required.</li><li>3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS!</li><li>Excellent telephone, writing and typing skills.</li><li>Strong computer and internet skills, including Microsoft Office suite.</li><li>Automotive experience a PLUS!</li><li>Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.</li><li>Must have drive, passion and confidence to be successful.</li><li>A desire and ability to work in a performance and process driven environment.</li><li>Excellent customer satisfaction skills.</li><li>Strong organizational and time management.</li><li>Professional appearance and work ethic.</li><li>Self-starter and self-motivator</li><li>Bilingual a PLUS!</li></ul>

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Online Business Jobs in Temecula, CA

Online Grocery Pick-Up Clerk Ralphs

Business Development Center (BDC) Representative Temecula Valley Toyota

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