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With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*. As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*.

Why join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.A Certified Great Place to Work®Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:<ul><li>96% feel good about how we support the community</li><li>94% are proud to tell others they work at the USO</li><li>92% say their work has special meaning—it’s not “just a job”</li><li>91% felt welcomed from day one</li><li>Over 88% agree all employees are treated fairly, regardless of race or gender</li></ul>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.Principal Duties and Responsibilities (*Essential Duties)<ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul>Job Specifications<ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO’s mission.</li></ul>Details<ul><li>This position is located at NAS Pensacola. Preference will be given to local candidates within commuting distance to the location.</li><li>This is a temporary position ending September 30, 2026.</li><li>Resume and cover letter are required for full consideration.</li><li>Background check – education, criminal and driving required.</li><li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li></ul>If that’s not enough to convince you, here are some direct quotes from employees:<ul><li>The organization truly cares about the people who work here.</li><li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li><li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li><li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li><li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li></ul>Apply today. Join the mission. Join Team USO.

Center Operations Specialist (Temporary)

Accounting

Budget Management

Budgeting

Computer Skills

Customer Support/Service

Database Administration

Detail Oriented

Driver's License

Electronics

Environmental Monitoring

Equipment Maintenance/Repair

Event Management

Event Marketing

Financial Operations

Financial Reporting

Food Safety

Funding

High School Diploma

Identify Issues

Interpersonal Skills

Inventory Management

Inventory Reports

Leadership

Logistics Management

Mathematics

Microsoft Office

Military

Multicultural

Multitasking

Nonprofit

Online Publications

Operational Communications

Operations Management

Operations Processes

Organizational Development/Management

Policy Development

Problem Solving Skills

Project/Program Management

Reconciliation

Recreation

Regulations

Reimbursement

Reporting Skills

Resource Management

Retail

Social Media

Standard Operating Procedures (SOP)

Statistical Reports

Team Player

United States Military

Vendor/Supplier Management

Volunteer Management

OTHER

FEED

This role supports public policy priorities, fosters collaborative partnerships, and manages Baptist Health Care's leadership and participation in the Northwest Florida Business Alliance (NWFLBA) to promote economic vitality, workforce development, and healthcare access across the region. The Manager of Community Impact & Government Relations advances Baptist Health Care's mission by leading strategic engagement with federal, state, and local government stakeholders while also strengthening the organization's presence and influence within the regional business and civic community.

JOB DESCRIPTION The Manager of Community Impact & Government Relations advances Baptist Health Care's mission by leading strategic engagement with federal, state, and local government stakeholders while also strengthening the organization's presence and influence within the regional business and civic community. This role supports public policy priorities, fosters collaborative partnerships, and manages Baptist Health Care's leadership and participation in the Northwest Florida Business Alliance (NWFLBA) to promote economic vitality, workforce development, and healthcare access across the region. RESPONSIBILITIES Government Relations <ul><li>Develop and execute governmental relations strategies that align with Baptist Health Care's mission, clinical priorities, and strategic plan.</li><li>Serve as a liaison between Baptist Health Care and local, state, and federal elected officials, agency leaders, and regulatory bodies.</li><li>Monitor legislative and regulatory activity affecting healthcare delivery, reimbursement, workforce, and public health.</li><li>Prepare policy briefings, testimony, position statements, and advocacy materials for internal leadership and external stakeholders.</li><li>Coordinate site visits, meetings, and public events involving elected officials and community leaders.</li><li>Support executive leadership and board members in advocacy initiatives and public policy engagement.</li><li>Collaborate with internal legal, compliance, and clinical leaders to ensure coordinated and compliant advocacy efforts.</li></ul> Community & Business Relations <ul><li>Manage Baptist Health Care's involvement and leadership role with the Northwest Florida Business Alliance (NWFLBA), including: o Plan, coordinate, and execute NWFLBA meetings, programs, and events, including agenda development, logistics, materials preparation, and follow-up. o Identify, recruit, and coordinate speakers and subject-matter experts for alliance meetings and forums, ensuring timely booking and alignment with member interests and regional priorities. o Maintain active awareness of regional business, economic, healthcare, workforce, and infrastructure issues; surface emerging topics and community concerns for discussion, education, or action by the alliance. o Manage membership relations, including onboarding new members, supporting retention efforts, responding to inquiries, and fostering strong engagement across the alliance. o Support alliance committees or working groups, including scheduling, coordination, and documentation as needed.</li></ul> Managerial Responsibilities <ul><li>Develop and manage department budget for government relations and community impact.</li><li>Assist in other duties as assigned to support the operational needs of the department and organization. </li><li>May be required to remain on campus immediately before, during, and after severe weather and/or disasters.</li></ul> QUALIFICATIONS Minimum Education <ul><li>Bachelor's Degree Political Science, Public Health, Public Relations, Related field Required</li><li>Master's Degree Political Science, Public Health, Public Relations, Related field Preferred</li></ul> Minimum Work Experience <ul><li>5 years Experience in governmental relations, community relations, community outreach, or public affairs. Required</li></ul> Required Skills, Knowledge and Abilities <ul><li>Excellent oral and written communication and interpersonal skills, with the ability work across a diverse range of teams and departments, understand and account for different perspectives, and respond appropriately to varied audiences.</li><li>Strong facilitation skills.</li><li>Positive and team-oriented attitude with a proactive approach, with an exceptional work ethic.</li><li>Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.</li><li>Ability to think strategically and execute with strong follow up skills.</li><li>Deep commitment to community and our organization's role as a community leader, with an understanding of local, regional and state issues that impact our role.</li><li>Strong skills in Power Point, Word and Excel.</li></ul> ABOUT US Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive prim

Baptist Health Care

Manager - Community Impact & Government Relations

Communication Skills

Community Relations

Documentation

Follow Through

Government Relations

Health Economics

Healthcare

Healthcare Management

Healthcare Reimbursement

Hospital

Local Government

Logistics

Manage Agenda

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Monitor Regulations

Onboarding

Operational Support

Orthopedics

Political Science

Position Statements

Presentation/Verbal Skills

Public Affairs

Public Health

Public Policy

Public/Media/Press/Analyst Relations

Quality of Life

Regulatory Compliance

Sports Medicine

State Government

Strategic Planning

Time Management

Writing Skills

Broadbean

This role supports public policy priorities, fosters collaborative partnerships, and manages Baptist Health Care's leadership and participation in the Northwest Florida Business Alliance (NWFLBA) to promote economic vitality, workforce development, and healthcare access across the region. The Manager of Government & Community Relations advances Baptist Health Care's mission by leading strategic engagement with federal, state, and local government stakeholders while also strengthening the organization's presence and influence within the regional business and civic community.

JOB DESCRIPTION The Manager of Government & Community Relations advances Baptist Health Care's mission by leading strategic engagement with federal, state, and local government stakeholders while also strengthening the organization's presence and influence within the regional business and civic community. This role supports public policy priorities, fosters collaborative partnerships, and manages Baptist Health Care's leadership and participation in the Northwest Florida Business Alliance (NWFLBA) to promote economic vitality, workforce development, and healthcare access across the region. RESPONSIBILITIES Government Relations <ul><li>Develop and execute governmental relations strategies that align with Baptist Health Care's mission, clinical priorities, and strategic plan.</li><li>Serve as a liaison between Baptist Health Care and local, state, and federal elected officials, agency leaders, and regulatory bodies.</li><li>Monitor legislative and regulatory activity affecting healthcare delivery, reimbursement, workforce, and public health.</li><li>Prepare policy briefings, testimony, position statements, and advocacy materials for internal leadership and external stakeholders.</li><li>Coordinate site visits, meetings, and public events involving elected officials and community leaders.</li><li>Support executive leadership and board members in advocacy initiatives and public policy engagement.</li><li>Collaborate with internal legal, compliance, and clinical leaders to ensure coordinated and compliant advocacy efforts.</li></ul> Community & Business Relations <ul><li>Manage Baptist Health Care's involvement and leadership role with the Northwest Florida Business Alliance (NWFLBA), including: o Plan, coordinate, and execute NWFLBA meetings, programs, and events, including agenda development, logistics, materials preparation, and follow-up. o Identify, recruit, and coordinate speakers and subject-matter experts for alliance meetings and forums, ensuring timely booking and alignment with member interests and regional priorities. o Maintain active awareness of regional business, economic, healthcare, workforce, and infrastructure issues; surface emerging topics and community concerns for discussion, education, or action by the alliance. o Manage membership relations, including onboarding new members, supporting retention efforts, responding to inquiries, and fostering strong engagement across the alliance. o Support alliance committees or working groups, including scheduling, coordination, and documentation as needed.</li></ul> Managerial Responsibilities <ul><li>Develop and manage department budget for government relations and community impact.</li><li>Assist in other duties as assigned to support the operational needs of the department and organization. </li><li>May be required to remain on campus immediately before, during, and after severe weather and/or disasters.</li></ul> QUALIFICATIONS Minimum Education <ul><li>Bachelor's Degree Political Science, Public Health, Public Relations, Related field Required</li><li>Master's Degree Political Science, Public Health, Public Relations, Related field Preferred</li></ul> Minimum Work Experience <ul><li>5 years Experience in governmental relations, community relations, community outreach, or public affairs. Required</li></ul> Required Skills, Knowledge and Abilities <ul><li>Excellent oral and written communication and interpersonal skills, with the ability work across a diverse range of teams and departments, understand and account for different perspectives, and respond appropriately to varied audiences.</li><li>Strong facilitation skills.</li><li>Positive and team-oriented attitude with a proactive approach, with an exceptional work ethic.</li><li>Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.</li><li>Ability to think strategically and execute with strong follow up skills.</li><li>Deep commitment to community and our organization's role as a community leader, with an understanding of local, regional and state issues that impact our role.</li><li>Strong skills in Power Point, Word and Excel.</li></ul> ABOUT US Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and

Manager - Government & Community Relations

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Center Operations Specialist (Temporary) USO

Manager - Community Impact & Government Relations Baptist Health Care

Manager - Government & Community Relations Baptist Health Care

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