div class="job-details-content content">Customer Service Representative - Phone and Chat - Montebello, NY. To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude.
Port Washington, NY 2 days ago
Engage with customers across multiple communication platforms-including phone, email, and live chat-ensuring consistent and personalized service experiences. With our large line of signature products, top vendors, and unmatched customer service, Safavieh Home aims to create the best online shopping experience.
The candidate must be very custom centric, detail oriented, organized, able to multi-task, mindful of customer urgency, strong written / verbal communication skills and be able to collaborate with other team members. This person would be responsible for answering emails, calls, order entry, order management follow up.
p>Required Skills and Experience: • One year of office support experience in a customer service role preferred • High School diploma • Excellent customer service skills and attitude • Excellent written and verbal skills • Proficient with office equipment • Attention to detail • Problem-solving • Computer proficiency - MS Suite • Typing speed 45WPM • Professional appearance • Ability to multi-task in a fast-paced environment • Bilingual skills a plus • Occasional overtime as needed. Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.
Farmingdale, NY 3 days ago
p>Tailored Brands uses Artificial Intelligence ("AI") as part of the job application process for applications submitted through the careers site on our Tailored Brands website, including to assist us in evaluating your application and providing you with suggested positions. Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
p>In this role, you will serve as an important point of contact for clients, helping provide information, coordinate appointments, maintain accurate records, and ensure a positive customer experience. Whether you have previous customer service experience or are looking to develop new skills in a remote work environment, we provide the training, tools, and support necessary to help you succeed.
This role serves as a primary point of contact for customers while supporting key accounts, managing complex orders, and driving customer satisfaction through proactive communication and problem solving. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.
Hasbrouck Heights, NJ 30+ days ago
This includes receipt and confirmation of customer orders which involves researching material availability, available price record confirmation, shipping method and relevant Customer Service reporting activities, as well as the pro-active review of customers forecast data (assigned accounts) and uploads into SAP and/or Sage. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
div>Respond to customer inquiries via phone, email, and live chat.
Provide information about products, services, and policies.
Process orders, returns, and exchanges.
Resolve customer issues and complaints in a timely manner.
Document and track customer interactions and feedback.
Collaborate with other departments to address complex issues.
Follow up with customers to ensure satisfaction.
Maintain a positive and professional demeanor at all times.
Meet or exceed performance metrics for response time and quality.
Stay updated on company products, services, and policies.
. In this role, you will be the primary point of contact for our customers, providing exceptional service and resolving inquiries in a timely and efficient manner.