UNKNOWN

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Best known for blockbuster hits and franchises such as DC Universe Online, PlanetSide®, EverQuest®, and Dungeons and Dragons Online®, Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts).

HOUR

<p><strong>Position Title: </strong>QA Analyst </p><p><strong>Studio/Department:</strong> Quality Assurance</p><p><strong>Employee Type:</strong> Full Time</p><p><strong>Location</strong>:<strong></strong>San Diego, CA/Remote (Daybreak Approved Remote Locations (CA, WA, TX, NY))</p><p><strong>Salary Range: </strong>$14.00 - $17.00 per hour, pay may vary on location. </p><p> </p><p><strong>Description</strong></p><p>The Quality Assurance Analyst is responsible for testing multiple aspects of Magic the Gathering Online in the QA Department. This position will be responsible for: </p><ul><li>Create and execute test plans for upcoming Card Content and Feature releases</li><li>Collaborate with other analysts and developers to ensure thorough testing</li><li>Verify changes across multiple environments</li><li>Identify and test for edge cases outside of expected functionality</li><li>Advocate for the player experience by giving qualitative feedback</li><li>Prioritize tasks as they are assigned to QA</li></ul><p>Leader In Craft</p><ul><li>Modern Techniques: Proficient in QA Methodologies and best practices</li><li>Skills: Excellent written and verbal communication</li><li>Proactive: Raises visibility on issues</li><li>Experience: 1 year of quality assurance</li><li>Knowledge: Understanding of Magic the Gathering Rules and Gameplay</li><li>Bonus: Passion for games and Quality Assurance</li><li>End result: Exhibits essential inter-team cooperation to ensure the game is improved and ready for customers.</li></ul><p>Culture</p><ul><li>Innovative Ownership: Be an owner, build owners</li></ul><p>We know that to succeed means to fail but fail wisely and come back better. Don't do something just because it's always done that way. Be open to learning from all sources and be willing to teach all. Work smart and pursue your craft with passion.</p><ul><li>Empathy: Walk in their shoes</li></ul><p>We take the time to see from the perspectives of our team members and our players. We care deeply, behave positively, and communicate candidly. Emotional intelligence allows our team to act with respect and appreciate each another (and ourselves).</p><ul><li>Collaboration: See the best idea, not have the best idea</li></ul><p>We are better together than by ourselves, so we know that a great idea can come from anywhere. We are committed to hiring the best-fitting team members who amplify our craftsmanship and inspire us all to grow.</p><ul><li>Honesty/Humility: Integrity matters</li></ul><p>We have the self-reflection to hold ourselves accountable and support those who also hold themselves accountable. Be transparent to build trust and a team that is empowered to be bold and authentic. We trust our team members and their feedback.</p><p>Note: <em>Employment Agencies: Please do not contact this job post with unsolicited services or offers</em></p><p> </p><p><strong>Other Criteria</strong></p><ul><li>Years of Experience, Education, and/or Certification…
<ul><li>Knowledge of Microsoft Windows and Microsoft Office products (Outlook, Word, and Excel)</li><li>Education High School Graduate or equivalent</li><li>Ability to follow verbal and written instructions</li><li>Strong analytical and organizational skills</li><li>Working background in Quality Assurance or 1+ years in the gaming industry</li><li>Working knowledge of the software development process</li><li>Knowledge of Magic the Gathering required</li><li>Knowledge of Video Games on PC preferred</li></ul></li></ul><p>We invite you to get in the game with us and help us make exciting experiences!</p><p><strong>ABOUT OUR COMPANY</strong></p><p><strong>Daybreak Game Company LLC</strong> is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe Online, PlanetSide®, EverQuest®, and Dungeons and Dragons Online®, Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at <a class="external-link" href="http://www.daybreakgames.com/" rel="nofollow noopener noreferrer" target="_blank">www.daybreakgames.com</a>.               </p><p><strong><em>Be Aware of Fraudulent Recruiting Activities</em></strong><br/><em>Daybreak Game Company will never ask applicants for social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. </em></p><p><em>*<strong>Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.</strong>*</em></p><p> </p>

Daybreak Games

QA Analyst - Magic The Gathering Online

Analysis Skills

Best Practices

Diversity

Establish Priorities

Gaming

High School Diploma

Marconi/MSI Planet

Massively Multiplayer Online (MMO) Games

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Product Family

Microsoft Windows Operating System

Microsoft Word

Organizational Skills

Power Amplifier

Presentation/Verbal Skills

Quality Assurance

Quality Assurance Methodology

Software Development

Test Case

Test Plan/Schedule

Testing

Training/Teaching

Video Games

Writing Skills

Yahoo!

GreenHouseAPI

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> <br/><b>Remote:</b> for California residents, Los Angeles County area (strongly preferred)<br/><b>Supporting: </b>Los Angeles, CA Region<b> | Book Focus: </b>Entertainment<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of account management experience, or 5+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $75,000.00 to $105,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Online Entertainment Jobs in Coronado, CA

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Online Entertainment Jobs in Coronado, CA

QA Analyst - Magic The Gathering Online Daybreak Games

Commercial Lines Account Manager - Entertainment (California) Insurance Office of America

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