Customer Service Representative Systems Integration, Inc.Customer Service RepresentativePharr, TXFull timeThe role answers and returns telephone calls, processes voicemail, email, and fax contacts, instructs customers on using the applicable online portal, redirects matters outside the contact center's scope to appropriate resources, and protects customer anonymity, confidentiality, and personally identifiable information while following approved policies and procedures. Remote in Marion County, FL; Leon County, Fl; Polk County, FL; Sedgwick, Butler, Harvey, Sumner Counties, KS and Hidalgo County, TX only Customer Service Representative (Response Operator) Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed information technology solutions.
CSR I Operations (Temporary, Remote McAllen, TX) Maximus IncCSR I Operations (Temporary, Remote McAllen, TX)McAllen, TXRemoteEnrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers. Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
CSR II Operations (Temporary, Remote McAllen, TX) Maximus IncCSR II Operations (Temporary, Remote McAllen, TX)McAllen, TXRemoteEssential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
IT Specialist 6 month Register-Direct Hire Department of the Treasury, USIT Specialist 6 month Register-Direct HireMcAllen, TX$106,437–$197,200 / yearQUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below: MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent) Applicants must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8)Teamwork and 9) Technical Competence. To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency.
NewSupervisory Internal Revenue Agent Department of the Treasury, USSupervisory Internal Revenue AgentHarlingen, TX$125,776–$197,200 / yearTo be qualifying for this position your experience must include: Qualifying experience must have been in progressively responsible and diversified professional accounting or auditing work that required 1) knowledge of and skill in applying professional accounting principles, theory, and practices to analyze and interpret accounting books, records, or systems specifically to determine their effect on Federal tax liabilities and their adequacy for recording transactions affecting tax liabilities; 2) skill in interpreting and applying Federal tax law for individuals, business, and/or exempt organizations, partnerships, and corporations; 3) knowledge of business and trade practices to develop tax issues based on analysis and evaluation of overall business operations and financial condition; 4) knowledge of corporate financial transactions and financial management principles and practices; and 5) skill in interacting effectively with a broad range of individuals and in negotiating with specialists in accounting, legal, tax, and other similar business-related professions. You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.