Auto Insurance Claims, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, De-Escalation, Empathy, Insurance Administration, Insurance Policies, Multitasking, Negotiation, Personal Injury Claims, Prioritization, Task Management, Time Management. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.