NewLicensed Property & Casualty Insurance Agent - Remote USA TTECLicensed Property & Casualty Insurance Agent - Remote USAHomestead, FLRemoteWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Insurance Agent HealthMarketsInsurance AgentPembroke Pines, FLHealthMarkets independent licensed insurance agents shall for all purposes be deemed to be independent contractors and shall have no authority to act or represent themselves as an employee or partner of HealthMarkets Insurance Agency. HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses.
Insurance Underwriter Diedre Moire Corp.Insurance UnderwriterDavie, FL$100,000–$300,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Insurance Underwriter Specialty Program Excess Surplus Commercial Lines Program Underwriter #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs #UnderwriterJobs. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers.
Insurance Agent - Hollywood, FL Insurance NationInsurance Agent - Hollywood, FLHollywood, FloridaProvide customer service, including but not limited to helping customers with payment issues, providing necessary insurance information to customers, helping customers file insurance claims, and contacting customers for insurance renewals. We have built a successful team of over 100 professionals who serve over 25,000 active policies throughout Florida and we want YOU to join our team!
Insurance Agent - Miami, FL Insurance NationInsurance Agent - Miami, FLMiami, FloridaProvide customer service, including but not limited to helping customers with payment issues, providing necessary insurance information to customers, helping customers file insurance claims, and contacting customers for insurance renewals. We have built a successful team of over 100 professionals who serve over 25,000 active policies throughout Florida and we want YOU to join our team!
Insurance Agent - Plantation, FL Insurance NationInsurance Agent - Plantation, FLPlantation, FloridaProvide customer service, including but not limited to helping customers with payment issues, providing necessary insurance information to customers, helping customers file insurance claims, and contacting customers for insurance renewals. We have built a successful team of over 100 professionals who serve over 25,000 active policies throughout Florida and we want YOU to join our team!
Insurance Agent - Miramar, FL Insurance NationInsurance Agent - Miramar, FLMiramar, FloridaProvide customer service, including but not limited to helping customers with payment issues, providing necessary insurance information to customers, helping customers file insurance claims, and contacting customers for insurance renewals. We have built a successful team of over 100 professionals who serve over 25,000 active policies throughout Florida and we want YOU to join our team!
Insurance Agent - Kendall, FL Insurance NationInsurance Agent - Kendall, FLKendall, FloridaProvide customer service, including but not limited to helping customers with payment issues, providing necessary insurance information to customers, helping customers file insurance claims, and contacting customers for insurance renewals. We have built a successful team of over 100 professionals who serve over 25,000 active policies throughout Florida and we want YOU to join our team!
Insurance Claims Specialist (Construction Defects and Property Damage) DPR Construction IncInsurance Claims Specialist (Construction Defects and Property Damage)Fort Lauderdale, FLKey Skills: • Basic working knowledge and familiarity of: • Commercial General Liability • Property Insurance (Including Inland Marine and Builder's Risk) • Pollution Liability • Professional Liability • Controlled Insurance Programs (CCIP/OCIP) • RMIS Systems • Construction Industry Expertise • Strategic thinking • Strong written and oral communication skills • High level of EQ (Soft skills) • Self-Starter • Highly organized and responsive; ability to meet deadlines • Detail Oriented • Contractual risk assessment • Dispute management • Integrity • Ability to mentor and inspire others • Team player • Willingness to understand and advance the DPR Culture • Proactive Learner. Act as a liaison between all parties involved, including but not limited to, carriers, clients, trade partners, brokers, consultants, attorneys and DPR project teams (and DPR-related entities), as it relates to claim progress, strategy, expenses, and settlements.
Insurance Claims Business Analyst Deloitte Touche Tohmatsu LtdInsurance Claims Business AnalystFL$128,000–$252,500 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Restoration Estimator & Insurance Claims Specialist Paul Davis RestorationRestoration Estimator & Insurance Claims SpecialistHialeah, FloridaIf you have worked inside a carrier, as an Inside Technician or field adjuster, within a TPA network, or as a senior restoration professional who truly understands carrier QA systems and approval workflows. This is a player-coach role: you will inspect losses, write carrier-compliant estimates, manage the full claims lifecycle, and build the internal discipline that drives our scorecard performance and lead volume.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerMiami, FL$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Property & Casualty Insurance Claims Operations Consultant, Sr. Associate PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, Sr. AssociateFL$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Senior Director, Insurance Claims Advisory NTT DATA Group CorpSenior Director, Insurance Claims AdvisoryFL$160,000–$296,000 / yearEcosystem & Partnership Leadership: Develop joint GTM motions with key alliance partners and Independent Software Vendors (ISVs) in the insurance space (e.g., Guidewire, Duck Creek, Majesco, Verisk). to amplify market reach and deliver integrated client solutions. A critical component of this role is serving as the primary pre-sales Claims domain expert for the North American P&C and L&A sales team, translating complex IT capabilities into tangible business outcomes (e.g., improved claims efficiency, lower loss ratio).
Online Hydrographic Surveyor - Offshore Energy Great Lakes Dredge & Dock CorpOnline Hydrographic Surveyor - Offshore EnergyFLPerform a basic level of data processing primarily to assess quality of logged data, allowing simple presentation to Survey Party Chief and sending the quality checked data files to the Offline Surveyor for further processing and charting. Your primary goal is to collect, analyze, and interpret data related to the physical features of bodies of water to support safe navigation, marine construction, and environmental protection.
Spanish Language Life Insurance Agent Team Nexa Insurance SolutionsSpanish Language Life Insurance AgentFort Lauderdale, FloridaTeam Nexa Insurance Solutions is seeking a licensed life insurance agent to work in the Final Expense Market with our agency. Interested candidates must hold a valid life insurance producer's license in their home state.
Bilingual Remote Insurance Agent Sales (July - December 2026) Integrity Marketing Group, LLCBilingual Remote Insurance Agent Sales (July - December 2026)FLRemotep>Responsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Throughout their growth, their 5,000 agents have remained focused on helping over 82,000 Americans protect their most valuable assets: health, wealth and wellbeing.
Remote Insurance Agent Sales (July - December 2026) Integrity Marketing Group, LLCRemote Insurance Agent Sales (July - December 2026)FLRemoteResponsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.
Commercial Insurance Analyst - Remote CSAA Insurance GroupCommercial Insurance Analyst - RemoteFLRemote$110,700–$123,000 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 20 more}. Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), or actuarial exams and designations (ACAS, FCAS, CERA).
Director Insurance NCL BahamasDirector InsuranceMiami, FloridaExtensive knowledge and comprehension of business insurance lines (including P&I, Hull & Machinery, general liability, professional liability, D&O, EPL, excess liability, auto, workers compensation and property), insurance policy forms and wording, insurance market dynamics, and conditions is required. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best.
Final Expense Insurance Agent GotWorx StaffingFinal Expense Insurance AgentSunrise, FLAgents will work with individuals who have expressed interest in learning more about coverage options and help them select plans that fit their needs and budget. We are seeking motivated and licensed Insurance Agents to assist clients over the phone with their Final Expense insurance needs.
Associate Attorney - Insurance Coverage - Miami (Senior Level) Pernini Recruiting CompanyAssociate Attorney - Insurance Coverage - Miami (Senior Level)Miami, FL$185,000–$225,000 / yearFor associates looking to build a long-term career at the intersection of litigation and insurance law, this role provides meaningful responsibility, early client interaction, and the opportunity to work on high-profile matters within a supportive and high-performing practice. The work includes commercial general liability, commercial property (including business interruption and environmental matters), errors and omissions claims involving attorneys, agents, and accountants, as well as directors' and officers' coverage.
NewAssociate Attorney - Insurance Coverage - Miami (Mid Level) Pernini Recruiting CompanyAssociate Attorney - Insurance Coverage - Miami (Mid Level)Miami, FL$120,000–$160,000 / yearFor associates looking to build a long-term career at the intersection of litigation and insurance law, this role provides meaningful responsibility, early client interaction, and the opportunity to work on high-profile matters within a supportive and high-performing practice. The work includes commercial general liability, commercial property (including business interruption and environmental matters), errors and omissions claims involving attorneys, agents, and accountants, as well as directors and officers coverage.
Entry Level & Licensed Insurance Agents AmeriLife and Health Services of Tennessee LLCEntry Level & Licensed Insurance AgentsFort Lauderdale, FLTop-Tier Tools & Support: AmeriLife-provided iPad with full access to proprietary sales tools, professional custom-designed marketing materials, dedicated and responsive home office sales support, and licensing support assistance with pre-licensing fingerprinting and state insurance exams for qualified candidates. As an AmeriLife Health & Life Insurance Agent, you will play a critical role in helping clients protect what matters most-while building a lucrative, long-term career with unlimited growth potential.
Insurance Account Position - State Farm Agent Team Member Vivian Cobos - State Farm AgentInsurance Account Position - State Farm Agent Team MemberMiami, FLAs our Home Specialist, your knowledge of the residual market insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Vivian Cobos - State Farm is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Life Insurance Position - State Farm Agent Team Member Ruben Sanchez - State Farm AgentLife Insurance Position - State Farm Agent Team MemberMiami Lakes, FLRuben Sanchez - State Farm Agent is seeking a qualified and empathetic professional for the role of Life Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market Life/Health insurance services and products to benefit customers and their families.
Work From Home/Home Based Insurance Agent The Jernigan AgencyWork From Home/Home Based Insurance AgentMiami, FloridaWe are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
WORK FROM HOME/HOME BASED INSURANCE AGENT The Jernigan AgencyWORK FROM HOME/HOME BASED INSURANCE AGENTMiami, FLWe are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
Life Insurance Agent - Remote InsuraTecLife Insurance Agent - RemoteFort Lauderdale, FLRemoteIf you’re passionate about helping families secure their financial future and want the flexibility of a remote career with uncapped earning potential, we’d love to hear from you. InsuraTec Services Group is seeking motivated individuals to join our growing team as Life Insurance Agents.
Senior Consultant, Health Insurance - Risk Regulatory & Compliance Deloitte Touche Tohmatsu LtdSenior Consultant, Health Insurance - Risk Regulatory & ComplianceMiami, FL$118,700–$218,600 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Experience applying International Classification of Diseases, Tenth Revision (ICD-10), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) in claims, medical record, or appeals reviews.
Life Insurance Specialist - S. Florida AAA Southern New EnglandLife Insurance Specialist - S. FloridaFL$75,000–$100,000 / yearWE ARE LOOKING FOR CANDIDATES WHO Possession of valid State Life Sales licenses Ability to take and pass LUTC or CLU coursework Maintain Life and Health licenses required to sell products Possession of a valid State driver's license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. What it's like to work for The Auto Club Group: · Serve our members by making their satisfaction our highest priority · Do what's right by sustaining an open, honest and ethical work environment · Lead in everything we do by offering best-in-class products, benefits and services · ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
NewEntry Level Insurance Representative - Training Provided AmeriLife and Health Services of Tennessee LLCEntry Level Insurance Representative - Training ProvidedFort Lauderdale, FLShare Entry Level Insurance Representative - Training Provided with Facebook Share Entry Level Insurance Representative - Training Provided with Twitter Share Entry Level Insurance Representative - Training Provided with a friend via e-mail. As an AmeriLife Health & Life Insurance Agent, you'll play a critical role in helping clients protect what matters most-while building a lucrative, long-term career with unlimited growth potential.
Insurance Account Position - State Farm Agent Team Member Kay Riordan - State Farm AgentInsurance Account Position - State Farm Agent Team MemberPembroke Pines, FLAs our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Kay Riordan - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Life Insurance Position - State Farm Agent Team Member James Boruff - State Farm AgentLife Insurance Position - State Farm Agent Team MemberHialeah, FLJames Boruff - State Farm Agent is seeking a qualified and empathetic professional for the role of Life Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market Life/Health insurance services and products to benefit customers and their families.
Insurance Verification Representative (H) University of MiamiInsurance Verification Representative (H)FLBi-lingual knowledge a plus Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs Maintain a high level of diplomacy when dealing with stressful situations Is innovative, proactive and resourceful in problem solving. Primary Duties and Responsibilities 80% Insurance Verification Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order.
Pet Insurance Sales Associate- Fort Lauderdale, FL FetchPet Insurance Sales Associate- Fort Lauderdale, FLFort Lauderdale, FloridaFetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness. Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Fort Lauderdale area.
GAP, Remarketing, Insurance & Impounds Specialist AutoNation IncGAP, Remarketing, Insurance & Impounds SpecialistFLServes as a backup to the designated impound negotiation representative, conducting fee negotiations with impound yards, body shops, and mechanical repair facilities to minimize loss exposure, and maintaining case continuity during periods of high volume or associate absence. Previous experience in insurance claims, subrogation, or a related field within automotive finance or consumer lending industry is preferred, including working knowledge of GAP products, vehicle impound statutes, and insurance claims administration, preferred.
Online Order Filling Team Associate Walmart IncOnline Order Filling Team AssociateHIALEAH, FLThis position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates.
Looking for More Freedom & Income? Remote Insurance Sales Could Be Your Next Step Griffin AgencyLooking for More Freedom & Income? Remote Insurance Sales Could Be Your Next StepMelrose Park, FloridaRemoteWe at the Griffin Agency are looking for hard working, enthusiastic, career-minded, self-motivated individuals who would like to make an impact helping families protect their futures with life insurance and other financial products. Utilizing our expansive product lines (40+ Carriers), our partners work to guide individuals, families, and businesses towards the financial strategy that is right for them.
High-Earning Remote Insurance Sales Opportunities—Apply Now! Griffin AgencyHigh-Earning Remote Insurance Sales Opportunities—Apply Now!Oakland Park, FloridaRemoteWe at the Griffin Agency are looking for hard working, enthusiastic, career-minded, self-motivated individuals who would like to make an impact helping families protect their futures with life insurance and other financial products. Utilizing our expansive product lines (40+ Carriers), our partners work to guide individuals, families, and businesses towards the financial strategy that is right for them.
NewLicensed Insurance Agent AmeriLife and Health Services of Tennessee LLCLicensed Insurance AgentFort Lauderdale, FLIndustry-Leading Compensation Competitive commission schedules, advanced commissions on many products, weekly pay-and NEW daily pay on select products. If you're an experienced agent seeking better compensation, stronger support, broader product access, and real scalability, AmeriLife provides the resources to help you grow without limits.
Insurance Account Representative - State Farm Agent Team Member Jimmy Peralta - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberHollywood, FLAs a State Farm Account Manager, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Licensed Health Insurance Agents Specialty-Work from Home HGS Healthcare LLCLicensed Health Insurance Agents Specialty-Work from HomeFLRemotep>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
NewAssociate Attorney - Insurance Coverage - Miami (Mid Level) Gables Search GroupAssociate Attorney - Insurance Coverage - Miami (Mid Level)Miami, FL$120,000–$160,000 / yearFor associates looking to build a long-term career at the intersection of litigation and insurance law, this role provides meaningful responsibility, early client interaction, and the opportunity to work on high-profile matters within a supportive and high-performing practice. The work includes commercial general liability, commercial property (including business interruption and environmental matters), errors and omissions claims involving attorneys, agents, and accountants, as well as directors and officers coverage.
NewAccount Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceWeston, FLRemote$45,000–$75,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
Operations Supervisor- Commercial Insurance (Remote) Insurance Office of AmericaOperations Supervisor- Commercial Insurance (Remote)Coral Gables, FLRemote$105,000–$125,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency.
Account Executive- Commercial Insurance (Remote) Insurance Office of AmericaAccount Executive- Commercial Insurance (Remote)Plantation, FLRemote$110,000–$130,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Actively seek to grow IOA business by identifying and acting on sales opportunities, and serve as a resource to the account team and Producers.
Account Manager- Commercial Insurance (Remote) Insurance Office of AmericaAccount Manager- Commercial Insurance (Remote)Sunrise, FLRemote$60,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Manager- Commercial Insurance Insurance Office of AmericaSenior Account Manager- Commercial InsuranceWeston, FLRemote$90,000–$115,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Work Mode: Remote (Eastern and Central Times Zones only | Location/Supporting: Longwood, FL | Book Focus: International/ Reverse Flow, General.
Senior Account Manager- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Manager- Commercial Insurance (Transportation)Hallandale Beach, FLRemote$90,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.