Executive Specialist, Claims - Remote or Hybrid/Any C&F Location Crum & ForsterExecutive Specialist, Claims - Remote or Hybrid/Any C&F LocationMORRISTOWN, New JerseyRemoteParticularly, the Executive Specialist must analyze and resolve claims from a coverage determination through resolution—including to assess potential exposure in a timely and accurate manner, and handle the Incident Response, coverage investigation, regulatory investigations, litigation and/or negotiation following cyber incidents. Accountable for the full handling and control of all claims/losses assigned, including: timely coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition.
Construction Project Manager ServproConstruction Project ManagerBordentown, New Jersey$55,000–$85,000 / yearWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. The Construction Project Manager is responsible for the oversight, management and execution of the project cycle for all construction projects by providing coordination between the office, clients, insurance adjusters, and subcontractors.
Account Associate - State Farm Agent Team Member Frank Petronella - State Farm AgentAccount Associate - State Farm Agent Team MemberHasbrouck Heights, NJFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Frank Petronella - State Farm Agent, you are vital to our daily business operations and customers’ success. We also believe in creating a rewarding workplace by offering PTO, health benefits, a Simple IRA, licensing reimbursement, team outings, bonus opportunities, and even the chance to earn early Fridays based on performance.
Account Associate - State Farm Agent Team Member Camille Kiste - State Farm AgentAccount Associate - State Farm Agent Team MemberEatontown, NJFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Camille Kiste - State Farm Agent, you are vital to our daily business operations and customers’ success. Our office culture is friendly, easygoing, and laid-back — we all get along well and create a welcoming environment for both team members and customers.
Customer Service Representative - State Farm Agent Team Member Scott Klar - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMatawan, NJFull timeGiving back is an important part of who we are — we actively support Barbi’s Blankets to help cancer patients, the Pass It On Project to support low-income families, and other local New Jersey organizations that make a meaningful impact in our community. As a Customer Service Representative - State Farm Agent Team Member with Scott Klar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Account Associate - State Farm Agent Team Member Scott Klar - State Farm AgentAccount Associate - State Farm Agent Team MemberMatawan, NJFull timeGiving back is an important part of who we are — we actively support Barbi’s Blankets to help cancer patients, the Pass It On Project to support low-income families, and other local New Jersey organizations that make a meaningful impact in our community. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Scott Klar - State Farm Agent, you are vital to our daily business operations and customers’ success.
Customer Service Representative - State Farm Agent Team Member Alberto Santana - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberJersey City, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Alberto Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Kyle Rourke - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHackensack, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Kyle Rourke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Ed Hocker - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFreehold, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Ed Hocker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Mariela Gonzalez - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberTeaneck, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Mariela Gonzalez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewSr. Long Term Disability Change in Definition MetLife IncSr. Long Term Disability Change in DefinitionNY$58,000–$69,000 / yearRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. Guided by our purpose - always with you building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to apply independent judgment, critical thinking, and strong customer service skills while managing a complex CID caseload.
Customer Service Representative - State Farm Agent Team Member Max Smirnov - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberUnion, NJFull timeAs a customer service representative with Max Smirnov State Farm Insurance agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Neim Dani - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCranford, NJFull timeAt Neim Dani Insurance Agency, we pride ourselves on delivering exceptional customer experiences that build trust and support our community’s insurance needs. As a Customer Service Representative, you will be the frontline support for our customers, handling inquiries, assisting with policy changes, and helping process claims.
Complex Casualty Claims Manager EMC Insurance Group Inc.Complex Casualty Claims ManagerNY$103,954–$149,372 / yearKnowledge, Skills & Abilities: Excellent understanding of casualty claims techniques and a current knowledge of knowledge of various jurisdictions, good faith claims handling requirements and legal environments. In this role, you'll provide strategic guidance on coverage, liability, valuation, and resolution, ensure accurate reserving, and partner with counsel and internal stakeholders to control costs and maintain compliance.
Employment Practices Liability Claims Analyst The Hartford Insurance Group IncEmployment Practices Liability Claims AnalystNY$82,800–$124,200 / yearCandidates should demonstrate the following competencies: Excellent oral and written communication skills; Strong strategic thinking abilities and execution skills; An ability to communicate thoughts clearly and concisely, and to influence and persuade others; Superior interpersonal skills, with an ability to work well as part of a team and/or in supporting roles. Experience, education and skills: Bachelor's degree required; professional designation and/or legal degree a plus; Insurance company (or law firm) experience a plus; Basic knowledge/understanding of professional lines, and/or litigated coverage and liability exposure desired; EPL a plus.
Casualty Claims Adjuster II EMC Insurance Group Inc.Casualty Claims Adjuster IINY$60,813–$84,038 / yearBy collaborating cross-functionally and acting as a trusted partner to agents, vendors, and internal teams, you will play a critical role in reducing risk, controlling costs, and strengthening relationships while continuously elevating the quality and integrity of the claims process. Step into a role where your expertise directly drives meaningful outcomes, leveraging your investigative instincts, sound judgment, and negotiation skills to bring clarity and resolution to complex claims.
Product Solution Senior Engineer - Early Access & Adoption Guidewire Software IncProduct Solution Senior Engineer - Early Access & AdoptionNY$124,000–$186,000 / yearAll roles at Guidewire include an in-person orientation to help you build connections, understand our culture of determination, collaboration, continuous improvement, and bravery, and see firsthand how we combine digital, core, analytics, and AI to deliver our platform as a cloud service for P&C insurers around the world. Solve Complex Challenges - Address adoption barriers, define implementation strategies, and build innovative prototypes using the latest Guidewire App Platform capabilities, applying strategic thinking and customer focus.
NewData Entry Supervisor Actalent IncData Entry SupervisorNew York, NY$104,000–$120,000 / yearThe supervisor oversees all aspects of billing and charting for medical and laboratory procedures, including endocrinology, andrology, and embryology services, with a strong focus on insurance authorizations, claims management, and accurate use of EMR systems. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.
Coverage Defense Attorney The Employee ConnectCoverage Defense AttorneyPrinceton, New JerseyWe are seeking a Coverage Defense Attorney to join the in-house legal team of a direct-writer auto insurance company operating in New Jersey, Pennsylvania, and Michigan. You will handle insurance coverage defense litigation from inception through trial and appeal, managing a full caseload independently in a collaborative, well-supported environment.
Customer Service Representative - State Farm Agent Team Member Teri Digrande - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMorris Plains, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Teri Digrande - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Account Associate - State Farm Agent Team Member Ed Hocker - State Farm AgentAccount Associate - State Farm Agent Team MemberFreehold, NJFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Ed Hocker - State Farm Agent, you are vital to our daily business operations and customers’ success. We are located in Freehold, NJ and help customers with their insurance and financial services needs, including: Auto insurance.
Field Property General Adjuster BerkleyField Property General AdjusterNew JerseyRemoteCollaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy.
Paralegal Kennedys Law LLPParalegalNew York, NY$75,000–$90,000 / yearOur lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims. Kennedys, a global law firm with offices throughout the US, seeks a full-time Paralegal with 5+ years of solid insurance litigation experience related to NY law to join our team in our New York City Office.
NewReceptionist - State Farm Agent Team Member Mariel Dominguez - State Farm AgentReceptionist - State Farm Agent Team MemberRego Park, NYFull timeApply today to join the Mariel Dominguez State Farm Agency team and start making a positive impact in your community! Join the Mariel Dominguez State Farm Agency as an Entry-Level Customer Service Representative!
Account Associate - State Farm Agent Team Member Alberto Santana - State Farm AgentAccount Associate - State Farm Agent Team MemberJersey City, NJFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Alberto Santana - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: Our agency has proudly served the community for over 16 years, building a strong reputation for trust, reliability, and exceptional service.
Vendor Management Analyst - Hybrid New Jersey ManufacturersVendor Management Analyst - HybridTrenton, New JerseyWork with Information Security to perform an annual Risk Assessment for strategic vendor partners, this includes assessment of currency of escrowed software, review of SOC reports, Business Continuity and Disaster Recovery plan and testing results, incident response and data breach response reports, and written information security program. The Vendor Management Analyst will also be responsible for developing and maintaining business relationships with key vendor partners and responsible for collaborating with all areas of NJM to ensure that vendors are effectively managed, and contracts are fully leveraged.
Sr. Claims Examiner W. R. Berkley CorpSr. Claims ExaminerJersey City, NJWe provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers' compensation, along with claim services, providing expertise to meet the unique business needs of our customers. This individual would be responsible for reviewing, processing, investigating, evaluating, negotiating and the settling of assigned property damage or bodily injury claims with the authority level generally up to $100,000.00.
NewAssstant Vice President, Claim Counsel Ryan Specialty GroupAssstant Vice President, Claim CounselNew York, New YorkDevelop and execute advanced claims advocacy strategies by leveraging industry expertise, market insights, and data-driven analysis to improve claim outcomes and maximize client recoveries. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market.
NewAssistant Vice President, Claim Counsel Ryan Specialty GroupAssistant Vice President, Claim CounselNew York, New YorkDevelop and execute advanced claims advocacy strategies by leveraging industry expertise, market insights, and data-driven analysis to improve claim outcomes and maximize client recoveries. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market.
Credentials Specialist (Manhattan) New York University School of MedicineCredentials Specialist (Manhattan)New York, NY$66,299.99–$81,375 / yearPost Committee reviews and approvals, responsible for assuring file completeness and prompt, accurate and detailed communication regarding final on-boarding of new providers, including Post Committee approval letters, Delineation of Privileges (DOP) and communication to providers. Employs public relations skills and uses discretion in a wide variety of email, phone and in person contacts with internal and external sources for purposes of soliciting information and communicating information essential to the credentialing process and credentials investigations.
Account Associate - State Farm Agent Team Member Mariela Gonzalez - State Farm AgentAccount Associate - State Farm Agent Team MemberTeaneck, NJFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Mariela Gonzalez - State Farm Agent, you are vital to our daily business operations and customers’ success. If you’re motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I’d love to connect with you and see if this could be the right fit.
Account Associate - State Farm Agent Team Member Ronald Demyers - State Farm AgentAccount Associate - State Farm Agent Team MemberMontclair, NJFull timeWe invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. We’re a “work hard, play hard” team that celebrates wins, supports each other through challenges, and is always growing together—making this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career.
Customer Service Representative - State Farm Agent Team Member Ronald Demyers - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMontclair, NJFull timeWe invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. We’re a “work hard, play hard” team that celebrates wins, supports each other through challenges, and is always growing together—making this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career.
Account Associate - State Farm Agent Team Member Ryan Salonia - State Farm AgentAccount Associate - State Farm Agent Team MemberHowell, NJFull timeOur achievements include ranking 53rd in Life companywide in 2019, qualifying for MDRT in 2021 and 2023, and reaching Ambassador Travel Level 3 for nine consecutive years, with Exotic level recognition in 2019, 2021, 2022, 2023, and again in 2024. We are also proud recipients of the Presidents Club for both Multi-Line and Life in 2023, and 2024 accolades include Exotic Travel, MDRT, Presidents Club (Life), Chairman’s Circle, and Small Business Premier.
Customer Service Representative - State Farm Agent Team Member Kevin Burgman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHamilton, NJFull timeAs a Customer Service Representative with the Kevin Burgman Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Claims Technical Specialist - Remote Selective Insurance Group IncClaims Technical Specialist - RemoteNYRemote$96,000–$125,000 / yearSelective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Analyze information to evaluate Coverage, determine liability, and assess the extent of loss, potential co-carriers, and other parties involved in the claim, such as subcontractors, taking into consideration contributory or comparative negligence and potential exposure to the insured.
Senior Claims Representative Total Loss Plymouth Rock Management Company of New JerseySenior Claims Representative Total LossParsippany, NJ$64,000–$84,000 / yearThe Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. The Senior Total Loss Claim Representative processes payments and is responsible for the documentation of assigned claims as well as coordinate disposition of the total loss salvage vehicle.
NewCustomer Service Representative - State Farm Agent Team Member Manny Coby - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMartinsville, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Manny Coby - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: Manny has been proudly serving New Jersey and New York for over 25 years and leads two multi-lingual offices known for their professionalism and dedication.
Customer Service Representative - State Farm Agent Team Member Greg Thomas - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMiddletown, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Greg Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before becoming an agent with State Farm, I worked in auto claims, which gave me firsthand experience helping customers through challenging situations and understanding the importance of having the right protection in place.
Customer Service Representative - State Farm Agent Team Member Chris Tobar - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMiddle Village, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Chris Tobar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Service Advisor & CSR - Quality Auto Glass Quality Auto GlassService Advisor & CSR - Quality Auto GlassSo Plainfield, NJFull timeQuality Auto Glass has been a trusted name in auto glass repair and replacement in the South Plainfield, NJ area, delivering top-notch service that keeps customers coming back time and time again. Success in this position demands a sharp intellect, acute attention to detail, top-tier problem-solving skills, and the ability to juggle multiple moving parts without missing a beat.
Legal Case Coordinator Yampaglia LawLegal Case CoordinatorBranchburg, New JerseyThe Legal Case Coordinator plays a vital role in managing the day-to-day progress of legal matters by serving as the primary liaison between clients, attorneys, medical providers, insurance companies, courts, and other parties. The ideal candidate has excellent communication and organizational skills, thrives in a fast-paced legal environment, and is passionate about delivering exceptional client service while ensuring cases move efficiently from intake through resolution.
Customer Service Representative - State Farm Agent Team Member Alexa Santana - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRahway, NJFull timeAs a Customer Service Representative - State Farm Agent Team Member with Alexa Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance.
Account Associate - State Farm Agent Team Member Alexa Santana - State Farm AgentAccount Associate - State Farm Agent Team MemberRahway, NJFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Alexa Santana - State Farm Agent, you are vital to our daily business operations and customers’ success. We’re here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance.
NewAssociate Attorney Ternium Revenue Cycle ManagementAssociate AttorneyNew York, NYRemote$55,000–$65,000 / yearWith a dedicated team of professionals, we consistently deliver outstanding results, increasing net patient revenue, improving cash flow, and reducing operational costs while enhancing the patient experience. What You'll Do As an Associate Attorney at Ternium, you'll play a crucial role in advocating for healthcare providers in disputes with insurance carriers and managed care organizations.
Director, Value Engineering - Financial Services CelonisDirector, Value Engineering - Financial ServicesNew York, NY$195,000–$265,000 / yearYou will lead a diverse organization-ranging from strategic Industry Partners to technical execution teams-to translate high-level institutional goals (e.g., Capital Efficiency, Operational Resilience, Combined Ratio optimization) into realized P&L impact. Translate Institutional Strategy: Partner with C-Level executives (COO, CIO, Heads of Lines of Business) to map bank and carrier strategic goals across Banking and Insurance -such as T+1 Settlement Readiness, Regulatory Compliance, or Claims Modernization-to specific Celonis capabilities.
Long Term Care Claims Representative - Payment Servicing Genworth Financial IncLong Term Care Claims Representative - Payment ServicingNJ$45,500–$66,000 / yearYou will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements.
Engagement Lead - Risk Consulting Marsh & McLennan Companies IncEngagement Lead - Risk ConsultingNew York, NY$112,600–$239,800 / yearAs an Engagement Lead - Forensic Accounting & Claims Services Consultant, you will act as a recognized subject matter expert, leading large-scale strategic projects, coaching team members, and solving complex client problems. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
Denials Coordinator - Hospital Billing Patient Financial Services - Corporate 42nd Street - Full-Time - Days Mount Sinai Health SystemDenials Coordinator - Hospital Billing Patient Financial Services - Corporate 42nd Street - Full-Time - DaysNY$65,885–$98,827 / yearKey responsibilities include analyzing claim denial reasons, identifying denial trends, sharing trends and findings with owner areas, coordinating the appeals process, collaborating with departments to prevent future denials, maintaining documentation including issue logs with updates, denied dollars and resolutions, and acting as a resource for staff regarding denial-related issues and payer rules. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
Forward Deployed AI Leader- Claims (Hybrid) Selective Insurance Group IncForward Deployed AI Leader- Claims (Hybrid)NJ$163,000–$220,000 / yearProactively identifies, shapes, and documents AI use cases in partnership with business unit stakeholders, ensuring proposed opportunities are grounded in business need, aligned to the business unit's strategy, mapped to executive sponsorship, and evaluated against intake criteria before advancing to solution design or development. Owns the business unit's AI portfolio view and adoption outcomes, proactively shapes use cases, pushes for innovation, delivers small-scale AI solutions, and escalates misalignment, stalled progress, or resource issues to the AI COE Leader and business unit leadership.