As an IT Experience Analyst, you'll play a key role in the day-to-day delivery of that experience, owning frontline support requests end to end and contributing to more advanced responsibilities alongside senior members of the team, including AV, teleconferencing, and departmental event support. Our IT Team delivers the complete life cycle of IT services for the staff at Anaplan, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection.