UNKNOWN

FEED

HOUR

In this role, you will be responsible for the end-to-end management of desktop environments, including hardware and software installation, configuration, and maintenance of PCs, laptops, mobile devices, and peripherals. Technical Assistance and Service Desk Operations: Offer onsite and remote technical support, responding to end-user requests and managing the ticket queue to meet defined service level agreements.

<div style="text-align:justify"> Job Summary (Desktop Management Specialist Infrastructure Services): We are seeking an experienced Desktop Management Specialist for our Infrastructure Services team. In this role, you will be responsible for the end-to-end management of desktop environments, including hardware and software installation, configuration, and maintenance of PCs, laptops, mobile devices, and peripherals. Your expertise in operating systems, network connectivity, printer support, and service desk operations will be key to ensuring smooth IT operations and excellent end-user support. Key Responsibilities:</div><ul><li style="text-align:justify"> Desktop and Mobile Device Management:<ul><li> Install, configure, and maintain desktops, laptops, mobile devices, and associated peripherals.</li><li> Schedule and manage desktop/laptop upgrades or refreshes, ensuring a seamless transition of user system settings, software, data, and peripheral configurations.</li></ul></li><li style="text-align:justify"> Application and Printer Support:<ul><li> Provide comprehensive application support, coordinating with second-level teams when global application issues arise.</li><li> Troubleshoot and support all types of printers, manage network configurations, install drivers, and coordinate with vendors for repair or replacement.</li></ul></li><li style="text-align:justify"> Technical Assistance and Service Desk Operations:<ul><li> Offer onsite and remote technical support, responding to end-user requests and managing the ticket queue to meet defined service level agreements.</li><li> Provide second-line technical support and manage incident and problem resolution using the Service Desk Tool, while adhering to ITIL processes and SLAs.</li></ul></li><li style="text-align:justify"> Documentation and Standardization:<ul><li> Develop, update, and maintain standard configuration documentation, installation procedures, configuration guides, and operating procedures (e.g., KB/KEDB, SOPs).</li><li> Coordinate with third-party vendors and Level 3 support groups to enhance service delivery, maintain, and upgrade IT infrastructure.</li></ul></li><li style="text-align:justify"> Event and Disaster Recovery Support:<ul><li> Provide IT support for onsite or offsite events, including site setup and coordination with venue IT/AV contacts.</li><li> Support disaster recovery efforts and respond promptly to emergency situations at local sites.</li></ul></li><li style="text-align:justify"> Network and Directory Services:<ul><li> Assist in managing Active Directory (User/Group Management), DNS, Group Policy, networking, firewall configurations, and related technologies.</li><li> Demonstrate a solid understanding of O365 and its related support activities.</li></ul></li></ul><div style="text-align:justify"> Required Qualifications:</div><ul><li style="text-align:justify"> Experience:<ul><li> 4-7 years of experience in Desktop Management within Infrastructure Services.</li><li> Strong understanding of PC hardware, software, operating systems (Windows 10/11, Android OS, Mac OS), directory services, printing, and applications.</li></ul></li><li style="text-align:justify"> Technical Skills:<ul><li> Proven experience with desktop/laptop installation, configuration, and upgrade/refresh processes.</li><li> Expertise in supporting network configurations, printer set-up, driver installations, and vendor coordination.</li><li> Solid knowledge of basic LAN/WAN issues, Wi-Fi configuration, application software installations, and VOIP phone systems.</li><li> Proficient with Active Directory, DNS, Group Policy, networking, firewall, and O365 support activities.</li><li> Experience using Microsoft Office and various service desk tools for incident and problem management.</li></ul></li><li style="text-align:justify"> Soft Skills:<ul><li> Excellent written and verbal communication skills.</li><li> Strong interpersonal skills to effectively manage multiple stakeholders, including end users, senior management, IT teams, project teams, and vendors.</li></ul></li></ul>

Macpower Digital Assets Edge Private Limited

IT Support Engineer (Desktop Management Specialist Infrastructure Services)

2nd Level Support

Android

Audiovisual

Communication Skills

Customer Support/Service

DNS (Domain Name System)

Desktop Environments

Desktop PC

Device Drivers

Disaster Recovery

Documentation Standards

Emergency Response

Firewall Administration

Firewalls

Hardware Installation

Help Desk

ITIL (IT Infrastructure Library)

Incident Management

Information Technology & Information Systems

Installation Guide

Interpersonal Skills

Knowledge Base

Laptop PC

Local Area Network (LAN)

Mac Operating System

Microsoft Active Directory

Microsoft Office

Microsoft Windows Operating System

Mobile Applications

Mobile Devices

Network Configuration Management

Network Connectivity

Network Support

On Site Support

Operating Systems

Operations Processes

PC Hardware

PC Software

Peripheral Hardware

Presentation/Verbal Skills

Printers

Printing

Problem Solving Skills

Service Delivery

Service Level Agreement (SLA)

Software Administration

Software Configuration Management

Software Installation

Standard Operating Procedures (SOP)

Team Lead/Manager

Technical Support

Testing

VoIP (Voice over IP)

Wide Area Network (WAN)

Wireless Software

Writing Skills

jobdiva

PART_TIME

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

<img alt=" " height="1" src="https://ars2.equest.com/?response_id=61e9e5c422e21298d91d1514c35e13dc&view" width="1"/>

Kroger Hospitality

Online Grocery Pick-Up Clerk

Automotive Industry

Coaching

Collective Bargaining

Customer Experience

Diversity

Employee Assistance Plan

Federal Laws and Regulations

Financial Support

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Pricing

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Training Program

eCommerce

equestftpin

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

<img alt=" " height="1" src="https://ars2.equest.com/?response_id=b9061a3ccd2682f6e6b207bfcc79ebe9&view" width="1"/>

Kroger Co.

Online IT Jobs in Allendale, IN

Online IT Jobs in Allendale, IN

Resume Resources

Get noticed by top employers!

Online IT Jobs in Allendale, IN

IT Support Engineer (Desktop Management Specialist Infrastructure Services) Macpower Digital Assets Edge Private Limited

Online Grocery Pick-Up Clerk Kroger Hospitality

Online Grocery Pick-Up Clerk Kroger Co.

Resume Resources