NY CREATESSystem Administrator (Cloud) NY CREATESSystem Administrator (Cloud)Albany, NYFull timeThis position is hands-on and operationally focused, supporting end users, managing configurations, troubleshooting issues, and maintaining Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID. Associate degree in information technology, Computer Science degree from college or University accredited by the US Department of Education internationally recognized accrediting organization OR related field with 5 plus years of experience working in an organization's IT systems environment is recommended.
Talent Software ServicesService Desk Analyst Talent Software ServicesService Desk AnalystAlbany, NY$24–$26 / yearFull timeResolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.
JSM Consulting IncIT SPecialist JSM Consulting IncIT SPecialistAlbany, NY84 months of experience working with end users to troubleshoot both hardware and software issues . Bachelors Degree in an information technology related program of study from an accredited university or college .
Siritech Solutions CorpIt Specialist-W2 Siritech Solutions CorpIt Specialist-W2Albany, NYContractorAssist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 12 months maintaining print consumable inventories (toner, paper, staples, etc.) on Xerox multi-function and stand-alone printers.
Siritech Solutions CorpIT Specialist Siritech Solutions CorpIT SpecialistAlbany, NYContractorAssist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 3%2B Years in processing graphic arts orders and assisting vendors/users with timely completion and delivery of orders.
Contact Government Services LLCSenior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Cogent Infotech CorporationComputer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
Nexus StaffComputer Support Specialists Nexus StaffComputer Support SpecialistsAlbany, NYLearn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
Nesco Resource, LLCTier 1 Help Desk Analyst Nesco Resource, LLCTier 1 Help Desk AnalystRensselaer, NY$27–$27 / hourThis is a true triage-focused role—ideal for someone who enjoys problem-solving, staying organized in a fast-paced environment, and acting as the “face” of IT for internal users. Join a mission-driven, statewide nonprofit organization that plays a critical role in keeping essential infrastructure running smoothly across New York.
Nexus Staffing, Inc.Computer Support Specialists Nexus Staffing, Inc.Computer Support SpecialistsAlbany, NYContractorKnowledge, Skills, & Abilities: Experience with ServiceNow or other ticket or case management software is a plus Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word Knowledge of basic accounting principles Excellent communication skills Works well with others Reliable and trustworthy Ability to multi-task and set priorities MS SharePoint knowledge is desirable Ability to write non-technical correspondence, communicate in writing. Basic Duties (training is provided on-site): 1st Level Support for Help Desk and Security Incidents Answer calls and e-mail messages as they come in to the Statewide Financial System (SFS) Help Desk Accurately document all issues and requests during the initial call Analyze user issues and questions.
SercoUser Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Penda Aiken, IncComputer Support Specialist Penda Aiken, IncComputer Support SpecialistAlbany, NYYou will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
redShift RecruitingNewNetwork & Systems Technician redShift RecruitingNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
LaBine and AssociatesSenior Desktop Support LaBine and AssociatesSenior Desktop SupportAdams, MAGeneral working knowledge of applications such as: Oracle RDMS, Linux, Microsoft Office, Office 365, Azure as well as Networking, Switches, Firewalls, and IP phone systems a plus. Our client is seeking a Technical Support Analyst, who will be responsible for providing support to end users on a variety of issues, under general supervision.
Community College of VermontPart-Time Faculty Computer Information Systems and Technology Community College of VermontPart-Time Faculty Computer Information Systems and TechnologyBennington, VTEvery year, Community College of Vermont employs hundreds of part-time faculty to teach its courses at 12 locations statewide and online, and we are always looking for enthusiastic, knowledgeable teachers. Specific course blurbs and essential objectives can be found here: https://andromeda.ccv.vsc.edu/Learn/Course/NewCDEOsearchform.cfm.
Redshift Recruiting LLCNewNetwork & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
General Dynamics Mission Systems, IncInformation Systems Security Officer (ISSO) General Dynamics Mission Systems, IncInformation Systems Security Officer (ISSO)Pittsfield, MA$118,519–$131,482 / yearThe candidate will support information system life cycle activities from rapidly establishing systems to support classified proposals, to scoping systems for new programs and preparing Risk Management Framework packages, to regular maintenance, support and upgrades of systems during program execution, to program close-out and de-certification activities. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
MindlanceNetwork Admin MindlanceNetwork AdminAlbany, NY$53.72–$58.72 / hourProvide a list of the day-to-day tasks to be performed by the Selected Candidate: Duties of this position will include, but not be limited to the following: " Design and document laptops and desktops hardware solutions as well as operating systems configurations. This position will assist in developing and supporting the Desktop platform to enable the delivery of high-quality Desktop experience to end users.
New York State Thruway AuthorityNewBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027 New York State Thruway AuthorityBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production. Item Specific Summary (This is an optional field with a 500 characters (no spaces) limit): Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
SercoInformation Specialist SercoInformation SpecialistAlbany, NYRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service Lead (SDL Leadership) ASM Research, An Accenture Federal Services CompanyCustomer Service Lead (SDL Leadership)Albany, NY$67,900–$180,000 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance.
New York State Thruway AuthorityNewHousing and Community Renewal Specialist 1 (NY HELPS) New York State Thruway AuthorityHousing and Community Renewal Specialist 1 (NY HELPS)Albany, NY$66,951–$85,138 / yearNON-COMPETITIVE MINIMUM QUALIFICATIONS: Six years of experience analyzing data related to the development and implementation of policies associated with the various housing programs; providing guidance to the public including builders, sponsors, community organizations, local officials, landlords and tenants; or performing inspections or monitoring housing projects. Training and technical assistance will be related to the delivery of the Weatherization program including, but not limited to the Weatherization database, Central & Subgrantee systems, small building and multifamily energy audit software tools, work scope development and other policies and procedures as outlined in the Policy and Procedure Manual (PPM).