Ovation Workplace Services IncIT Support Specialist Ovation Workplace Services IncIT Support SpecialistSpringfield, MO$45,760–$47,840 / yearThe IT Support Specialist contributes to operational efficiency by proactively monitoring systems, resolving incidents, and supporting core IT service management processes. This role focuses on supporting network operations, managing printers and infrastructure components, and delivering hands-on desktop and end-user support.
Ovation Workplace ServicesIT Support Specialist Ovation Workplace ServicesIT Support SpecialistSpringfield, MO$45,760–$47,840 / yearContractorNetwork Support • Monitor, maintain, and troubleshoot network connectivity across LAN, WAN, VPN, and Wi-Fi environments• Diagnose and resolve network issues including IP conflicts, DNS failures, and DHCP errors• Assist in configuring and maintaining routers, switches, and wireless access points• Support network performance monitoring and identify bottlenecks to ensure optimal uptime• Collaborate with senior engineers and vendors for escalations and complex issue resolution• Maintain network documentation, diagrams, and incident records• Assist in implementing basic network security practices and access controls• Support remote connectivity solutions and ensure secure user access Printer & Infrastructure Support • Install, configure, and maintain network and local printers• Troubleshoot printer-related issues, including driver errors, spooler failures, and hardware malfunctions• Manage print queues, user permissions, and access controls• Coordinate with third-party vendors for maintenance and repairs• Assist in server room operations, including hardware setup, cabling, and rack installations• Support infrastructure components such as servers, storage devices, and backup systems (basic level)• Perform routine system health checks and preventive maintenance• Maintain IT asset inventory and ensure proper tracking of hardware Desktop & End-User Support • Provide Level II technical support for desktops, laptops, and end-user systems• Troubleshoot hardware and software issues across Windows and macOS environments• Perform system imaging, deployment, and configuration for new devices• Support onboarding and offboarding processes, including account provisioning and access management• Assist users with application issues, system access, and peripheral setup• Troubleshoot devices such as monitors, docking stations, keyboards, and mobile devices• Ensure all incidents and service requests are logged and tracked in ITSM systems MINIMUM QUALIFICATIONS Education • Bachelor’s degree in Information Technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. The IT Support Specialist contributes to operational efficiency by proactively monitoring systems, resolving incidents, and supporting core IT service management processes ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below.
SumnerOneManaged IT Services Sales Professional SumnerOneManaged IT Services Sales ProfessionalSpringfield, MOThis role is responsible for generating new business and expanding existing accounts by delivering customized managed IT solutions, including help desk support, network management, security services, infrastructure monitoring, and IT consulting. Preferred Qualifications: Experience selling managed services such as: • Remote IT monitoring and maintenance • Help desk or desktop support • Backup and disaster recovery • Endpoint and network security • IT compliance and risk management.
Department of the Treasury, USTax Analyst Department of the Treasury, USTax AnalystSpringfield, MO$106,437–$172,980 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
United States ArmyNewMaintenance Management Analyst United States ArmyMaintenance Management AnalystStockton, MO$81,186–$126,502 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. GS-12: One year of specialized experience which includes: 1) Analyzing maintenance management program data to evaluate and report on performance trends; 2) Assisting in the coordination of maintenance programs by tracking equipment failure trends; AND 3) Providing technical guidance on maintenance management systems (such as FEM) to support program objectives.