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Technical Support Representative

Knowledgeable of software packages for the integrated presentation systems, maintain a detailed inventory to ensure all equipment signed out, set up technically workable and effective audio-visual communications solutions, provide support during formal ceremonies, presentations and events, perform inventory and provide input to acquire supplies, maintain the base locators, local and Defense Switched Network (DSN) databases, review and set up integrated audio-visual presentations requiring AMX control systems, computer RGB/composite/S-Video inputs, hardwired and wireless sound systems as well as mobile operations, and coordinate with VTC facilitators at other sites to ensure compatibility with local VTC configurations. Servers to be supported: Windows 2012, 2012 R2, 2016, 2019, VMware 6, and any future servers as they evolve Video Teleconferencing Services: Operate the video-teleconferencing (VTC) and audio-visual equipment, perform operation, basic maintenance, and troubleshooting procedures for the Conference Center (VTC) system, ensure all operational aspects of the VTC are functional to include network connectivity requirements, VTC Connection and routing procedures, install equipment, and maintain the technical capabilities for the integrated presentation system.

ACTIVE

Job Title: Computer User Support Specialist, Journeyman (3 positions) Location: Kirtland AFB, NM Clearance: TS with SSBI and eligible for SCI Inalab Consulting has contingent opening for a Journeyman-Level Computer User Support Specialist to support the IT Customer Service Desk for the Air Force Testing Center at Kirtland AFB, NM. The position will be located on-site at Kirtland AFB, NM, and will provide technical support on the local tenant infrastructure and systems. Responsibilities: Information Systems Operations/Maintenance: Participate in the management of Automated Information Systems (AIS) and network enterprise systems, support, network operations comprised of a variety of operating systems and third-party applications, web-based platforms, and the information system tools derived from them. Maintain currency as these systems evolve. Activities include the following: Troubleshoot and implement approved corrective actions for secure and non-secure Automated Data Processing Equipment (ADPE) hardware, such as video teleconference systems and client/server computer systems Provide basic troubleshooting for network switch, router and firewall Provide installation services for network and telephone communications lines running over copper fiber and terminate copper with RJ-45/RJ-11 and fiber with UNICAM connectors as provide by the Government Advise, troubleshoot, and implement approved corrective actions for secure and non-secure ADPE software, such as Microsoft Server/Client environments, Microsoft database systems, printing, backup, file services, SharePoint, etc. Install, maintain, and operate classified and unclassified electronic messaging services Participate in the inventory process for all ADPE-related items (includes hardware, software, media, licenses, etc.) using Government provided systems The Contract shall assist the Government in the preparation of appropriate inventories and property documentation to update ADPE equipment inventories maintained by DAF RCO-FSU as regularly scheduled by the Government Clients to be supported: Windows 10, 11, and any future clients as they evolve Servers to be supported: Windows 2012, 2012 R2, 2016, 2019, VMware 6, and any future servers as they evolve Video Teleconferencing Services: Operate the video-teleconferencing (VTC) and audio-visual equipment, perform operation, basic maintenance, and troubleshooting procedures for the Conference Center (VTC) system, ensure all operational aspects of the VTC are functional to include network connectivity requirements, VTC Connection and routing procedures, install equipment, and maintain the technical capabilities for the integrated presentation system. Knowledgeable of software packages for the integrated presentation systems, maintain a detailed inventory to ensure all equipment signed out, set up technically workable and effective audio-visual communications solutions, provide support during formal ceremonies, presentations and events, perform inventory and provide input to acquire supplies, maintain the base locators, local and Defense Switched Network (DSN) databases, review and set up integrated audio-visual presentations requiring AMX control systems, computer RGB/composite/S-Video inputs, hardwired and wireless sound systems as well as mobile operations, and coordinate with VTC facilitators at other sites to ensure compatibility with local VTC configurations. IT Customer Service Desk Operations: Perform Customer Service Desk duties such as coordinating work order documents with customers, and elevating work order documents to IT Government lead, as necessary. Close-out of work order documents when completed. Monitor ADPE bench stock and submit paperwork using the electronic Vendor Quote (VQ) to replenish stock. Perform early maintenance one day per week starting at approximately 0600. Required Skills and Capabilities: Knowledge of ADPE asset management processes; knowledge of service desk operations, meeting resolution performance metrics and responding to customer issues with professional approach. Knowledge of Defense Switched Network (DSN) and AMX equipment and understanding of maintenance and operations for VTC. Educational and / or Experience Requirements: Minimum HS diploma, SEC+CE, Microsoft Certification About Inalab Consulting, Inc. Inalab Consulting is a leading Small Business IT solutions and strategy consulting firm focused on providing solutions that transform enterprise operations in the government and commercial sectors by dependably bridging the gap between business strategy and technology. The company was founded in 2005 and is a privately held company headquartered in Fairfax, Virginia. We see technology as an efficient, economical means to an end, and are dedicated to crafting technical solutions that result in increasing interoperable, responsive, and cost-effective enterprises. We are totally focused on providing “Cost-effective Solutions” to our customers. Working at Inalab Consulting, Inc. Inalab is a diverse, prosperous, and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions. With our company you will earn a highly competitive salary commensurate with your skill level and experience. You will also enjoy: Minimum of two (2) weeks annual paid time off. A comprehensive, company-paid medical, dental, and vision plan and life insurance. 401K plan with a vesting schedule for company added contributions. Inalab is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

INALAB CONSULTING, INC.

Computer User Support Specialist Journeyman with Security Clearance

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Picker/Packer

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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Smith's Food and Drug

Online Grocery Pick-Up Clerk

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Online IT Jobs in Farmington, NM

INALAB CONSULTING, INC.

Smith's Food and Drug