Flagstaff, Arizona30+ days ago
Working under administrative supervision and with high technical difficulty, this provides support for implementation, troubleshooting and maintenance of centralized and distributed IT systems; maintains and supports IT system infrastructure and any processes related to these systems; provides problem identification, diagnosis, and resolution of end user client problems; provides support for the escalation from distributed staff and communication of status to management and distributed staff. Provide help desk support and troubleshooting regarding personal computer, core network and server systems, and VOIP phone system to improve end user experience, provide training opportunities, better understand technology limitations or challenges, and improve technology.