Specialized Experience: One year of specialized experience which includes leading programmatic oversight, guidance and/or direction on non-medical counseling and military family programs, serving as an organizational representative and liaison to internal and external stakeholders, monitoring service delivery against contract terms, service level benchmarks, and agency goals, managing workload distribution, ensuring compliance with federal regulations and/or agency policies, preparing trainings and/or workshops, and recommending improvements to optimize program effectiveness. This office also serves as the focal point for a broad range of quality of life and family support areas within the DoW to include family support centers, child care, youth programs, family advocacy, relocation, mobilization and deployment support, casualty and mortuary affairs, spouse employment and career opportunities, non-medical counseling and 24/7 virtual family support, state liaison on military community issues, as well as Morale, Welfare and Recreation and Resale programs.