IT Operations Manager The Midtown GroupIT Operations ManagerWashington, DC$90,000–$115,000 / yearFull timeYou'll partner closely with leadership, vendors, and internal stakeholders to deliver exceptional user experiences, modernize processes, and ensure operational excellence across a hybrid workforce. Lead large-scale device deployment initiatives and workforce onboarding efforts in partnership with managed service providers and internal teams.
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTime after time, programs failed because the focus was on the tools and products and not the people using them.Learn More.. Learn More about our Benefits and Culture!
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
SharePoint Online Developer GD Information TechnologySharePoint Online DeveloperWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Exchange Online Administrator Edgewater Federal Solutions, Inc.Exchange Online AdministratorWashington, Washington, DC$165,000–$172,500 / yearFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies since 2018. Overview: Edgewater Federal Solutions is seeking a Senior Systems Engineer / Exchange Online Administrator to support a hybrid Microsoft Exchange environment, including on-premises Exchange Server and Exchange Online within Microsoft 365.
SharePoint Online (SPO) / MS Power Platform Developer - Jr DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - JrSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
SharePoint Online (SPO) / MS Power Platform Developer - Mid DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - MidSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
Sr. Exchange Online (EXO) Administrator (Systems Engineer) System OneSr. Exchange Online (EXO) Administrator (Systems Engineer)Washington, DCManage and maintain our hybrid Exchange environment, including on-premises Exchange Server and Exchange Online (Microsoft 365). • Implement anti-spam, anti-malware, and threat protection using Microsoft Defender for Office 365.
Retail Assistant - Online Picker Iceland Foods LtdRetail Assistant - Online PickerAlexandria, VAp>Retail Assistant - Online PickerWest Dunbartonshire | Alexandria - Alexandria (1251)Current opportunitiesRefrigeration EngineersHead OfficeStore ColleaguesStore ManagementHome Delivery DriversThe Food WarehouseCurrent opportunitiesRefrigeration EngineersHead OfficeStore ColleaguesStore ManagementHome Delivery DriversThe Food WarehouseShare this vacancy:Share on FacebookShare on TwitterShare on LinkedinShare by emailRef217940CategoryRetail AssistantLocationAlexandriaContract typePart timeSalary£11.60 Essential criteria for this role: - Work with efficiency, accuracy and pace - Take pride in your work - Have a positive can-do attitude - Must be highly flexible to work unsociable shifts So, if you are looking for a new and exciting opportunity with one of the fastest growing UK retailers, we would like to hear from you.
Program Management Specialist (IT and Systems) US Department of Health and Human ServicesProgram Management Specialist (IT and Systems)Washington, DC$102,415–$133,142 / yearSpouse of a service member who incurred a 100% disability because of the service members active duty service, you are required to submit a copy of your spouses DD-214 and a copy of documentation from the Department of Veterans Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Assistant Director of Accessibility Testing Center & Online Notre Dame of Maryland UniversityAssistant Director of Accessibility Testing Center & OnlineBaltimore, MDPosition Summary: The Assistant Director for the Accessibility Testing Center & Online Student Supports is responsible for managing the Accessibility Testing Center, supporting the Director of Accessibility & Student Inclusion in providing accommodations for students, and for providing supports for online students via a case management model. Enhances professional knowledge and skills by attending training sessions, workshops/seminars and reviewing published literature; ensures that subordinate staff knowledge and skills are enhanced through appropriate developmental tools.
IT Specialist (Sys Admin/Customer Support) U.S. Department of DefenseIT Specialist (Sys Admin/Customer Support)Washington, DC$80,256–$104,339 / yearp>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
IT Specialist (Systems Administration/Customer Support) United States ArmyIT Specialist (Systems Administration/Customer Support)Washington, DC$68,545–$89,114 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT Help Desk Manager Covington & Burling LLPIT Help Desk ManagerDC$122,400–$153,000 / yearITIL v4 Knowledge & Experience 7 years of relevant experience ideally in a large Law Firm setting a comparable professional services organization or a legal information services provider Demonstrated experience leading an IT Support team or function Duties and Responsibilities Oversees the Firms global IT Help Desk Tier 1 & Tier 2 staff to provide timely accurate and courteous technology support Works with lawyers staff clients and other departments to provide responsive and customer -oriented service that meets or exceeds expectations Contributes to the design development and ongoing support of the IT Service Catalog along with defined SLAs owners and fulfillment processes Actively partners with the Director of Service Management and other cross -functional IT leads to define implement measure and continuously enhance ITSM processes for the IT Help Desk e.g. To be granted access pursuant to US Export Control laws candidate must be either a a United States citizen or national b a person lawfully admitte d for permanent residence of the United States i.e. Green Card" holder or c an INS -approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible and if not yet naturalized i s still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws.
NewIT Specialist (Systems Administration) U.S. Department of DefenseIT Specialist (Systems Administration)Washington, DC$87,061–$113,185 / yearExamples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
SUPERVISORY IT SPECIALIST (SYSTEMS ADMINISTRATION) United States ArmySUPERVISORY IT SPECIALIST (SYSTEMS ADMINISTRATION)Fort Meade, MD$150,424–$197,200 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
NewSupervisory IT Specialist (INFOSEC) U.S. Department of Homeland SecuritySupervisory IT Specialist (INFOSEC)DC$169,279–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
IT Specialist (INET/SYSADMIN) U.S. Department of DefenseIT Specialist (INET/SYSADMIN)Bethesda, MD$102,415–$133,142 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT SPECIALIST (NETWORK/INFOSEC) U.S. Department of DefenseIT SPECIALIST (NETWORK/INFOSEC)Washington, DC$90,823–$118,072 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewIT PROJECT MANAGER (SYSANALYSIS) U.S. Department of DefenseIT PROJECT MANAGER (SYSANALYSIS)Washington, DC$90,823–$118,072 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Service Desk Lead- Top Secret Cleared RIVA SolutionsIT Service Desk Lead- Top Secret ClearedWashington, District of ColumbiaThis role requires strong operational leadership, hands-on service desk management experience, deep understanding of incident management, and the ability to drive measurable improvements in service quality, first-call resolution, knowledge management, and customer satisfaction. Demonstrated experience overseeing day-to-day service desk operations, including ticket queues, escalations, staffing coverage, workload management, SLA performance, and customer support quality.
Senior IT System Administrator Stanford Hotels CorporationSenior IT System AdministratorWashington DC, DC$120,000 / yearPart timeThe Senior IT System Administrator is responsible for maintaining and optimizing our IT infrastructure, including Microsoft Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure (primarily Azure), security, and networking. 10+ years of experience in IT system administration with a focus on Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure, security, and networking preferred.
IT SPECIALIST (CUSTOMER SUPPORT) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)DC$68,545–$97,887 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
IT Specialist (Sysanalysis) U.S. Department of DefenseIT Specialist (Sysanalysis)Washington, DC$89,508–$116,362 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewSupervisory Program Specialist (IT/Telecoms) U.S. Department of Homeland SecuritySupervisory Program Specialist (IT/Telecoms)Washington, DC$143,913–$187,093 / yearp>This job is open to: Status Candidates; DRRA Eligibles; Former Overseas Employees; CTAP; ICTAP; VEOA; 30% or More Disabled veterans; Schedule A; Military Spouses; Peace Corps; AmeriCorps; Vista; Land/Base Management; Boren Awardees; and Interchange Agreement Eligibles. You may need to upload multiple SF-50s, one that shows your competitive eligibility and another for time in grade: Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement.
NewIT Specialist (INFOSEC) United States ArmyIT Specialist (INFOSEC)Washington, DC$90,925–$118,204 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. About the Position: Serves as an Information Systems Security Manager (ISSM) in the Headquarters, US European Command (EUCOM), C4/Cyber Directorate, Chief Information Office Division, Cybersecurity Branch, responsible for the cybersecurity of command programs, organizations, and systems.
NewSupervisory IT Specialist (PLCYPLN) United States ArmySupervisory IT Specialist (PLCYPLN)Washington, DC$138,734–$180,360 / yearp>(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments.
Tier 1 Helpdesk Support (IT Functional Analyst II) State of MarylandTier 1 Helpdesk Support (IT Functional Analyst II)Baltimore City, MDNotes: Candidates may substitute the possession of an Bachelorâs degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience. Candidates may substitute the possession of an Associateâs degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
IT SPECIALIST (CUSTOMER SUPPORT) United States Air ForceIT SPECIALIST (CUSTOMER SUPPORT)Washington, DC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
SUPERVISORY IT SPECIALIST (PLCYPLN/INFOSEC) U.S. Department of DefenseSUPERVISORY IT SPECIALIST (PLCYPLN/INFOSEC)DC$119,630–$155,521 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT SYSTEMS TECHNICAL SPECIALIST (Senior SharePoint Developer) State of MarylandIT SYSTEMS TECHNICAL SPECIALIST (Senior SharePoint Developer)Baltimore City, MDCandidates may substitute the possession of a Bachelor''s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience. Notes: Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.Â.
IT Specialist (SYSADMIN/CUSTSPT) U.S. Department of DefenseIT Specialist (SYSADMIN/CUSTSPT)Washington, DC$90,838–$118,092 / yearTo be eligible as a MSP, you must submit the following supporting documents with your application package: Spouses Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsors permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military members active duty status; and other documentation required by the vacancy announcement to which you are applying.
NewIT Specialist (INFOSEC) U.S. Department of DefenseIT Specialist (INFOSEC)MD$102,415–$133,142 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
SUPERVISORY IT SPECIALIST (PLCYPLN/ENTARCH) U.S. Department of DefenseSUPERVISORY IT SPECIALIST (PLCYPLN/ENTARCH)Washington, DC$127,624–$165,917 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
IT SPECIALIST (CUSTSPT) United States ArmyIT SPECIALIST (CUSTSPT)Washington, DC$68,545–$89,114 / yearIf you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.
IT Program Manager (ENTARCH) United States ArmyIT Program Manager (ENTARCH)Alexandria, VA$143,913–$187,093 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
IT PROGRAM MANAGER United States ArmyIT PROGRAM MANAGERAlexandria, VA$106,437–$158,322 / yearSpecialized Experience: One year of specialized experience which includes 1) conducting studies to determine information management/ information technology (IM/IT) requirements for computer software and hardware design; AND 2) developing new or modified IT system plans and policies; AND 3) conduct testing to identify and remedy issues in program development; AND 4) presenting technical reports or briefings for IT software/hardware design. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Supervisory IT Program Manager US Department of StateSupervisory IT Program ManagerWashington, DC$169,279–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and.
IT SPECIALIST (CUSTOMER SUPPORT) (2 Vacancies) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT) (2 Vacancies)DC$75,284–$97,875 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
IT CYBER SPEC (APPSW), GS-2210-12 DIRECT HIRE U.S. Department of Homeland SecurityIT CYBER SPEC (APPSW), GS-2210-12 DIRECT HIREWashington, DC$90,838–$118,092 / yearNewly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States.
Supervisory IT Specialist (INFOSEC) United States ArmySupervisory IT Specialist (INFOSEC)Washington, DC$89,508–$138,370 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
IT SPECIALIST (ENTARCH) U.S. Department of DefenseIT SPECIALIST (ENTARCH)Fort Meade, MD$143,913–$187,093 / yearAlternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
NewIT SYSTEMS TECHNICAL SPECIALIST (Senior Full-Stack Application Developer) State of MarylandIT SYSTEMS TECHNICAL SPECIALIST (Senior Full-Stack Application Developer)MDCandidates may substitute the possession of a Bachelor''s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience. Notes: Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.Â.
NewRegional IT Support Technician USORegional IT Support TechnicianArlington, VA$30.77–$40.38 / hourThere is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
Senior Information Technology (IT) Analyst Brennan Center for JusticeSenior Information Technology (IT) AnalystWashington D.C., DC$85,000–$90,000 / yearThe IT Analyst serves as a front-line resource for staff across the organization, handling everything from day-to-day helpdesk support to cybersecurity monitoring and response, identity and cloud administration, audiovisual operations, inventory management, and endpoint patching. Familiarity with the Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive) and experience administering Microsoft 365, Azure AD / Entra ID, and endpoint management tools such as Intune and Autopilot.
NewIT Help Desk Support Associate FutureCare Health and Management CorpIT Help Desk Support AssociatePasadena, MD$22–$25 / hourProud to be the only healthcare company in Baltimore to be named a "Top Workplace" for 14 years in a row and recognized in US Newsweek as "Best Nursing Homes", FutureCare stands out as a leader in managing health care across a continuum of care. Under the direct supervision of the Chief Technology Officer, the IT Help Desk Support Associate will provide swift and effective resolutions for all computer, network, phone, internet and other user interface issues.
NewIT ASSISTANT DIRECTOR II (Information Technology Deputy Director) State of MarylandIT ASSISTANT DIRECTOR II (Information Technology Deputy Director)Baltimore County, MDThe position also assists with oversight of the Computer Aided Dispatch (CAD) system, Records Management System (RMS), application development, database maintenance, deployment and maintenance of personal computers, deployment and maintenance of cellular and office telephone systems, helpdesk operations, customer service functions, mailroom operations, and IT-related procurements. ⢠Hardware Logistics: Direct the activities of subordinates regarding the maintenance, software configuration, and repair of all distributed systems, including servers, switches, routers, firewalls, all desktop units, printers, mobile systems, software configurations, and peripheral equipment.
IT Specialist (PLCYPLN) United States ArmyIT Specialist (PLCYPLN)Washington, DC$100,602–$155,521 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Specialist (Policy and Planning) United States ArmyIT Specialist (Policy and Planning)DC$109,137–$141,880 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
SEC ISS2 IT Opportunities Leidos Holdings IncSEC ISS2 IT OpportunitiesWashington, DC$87,100–$157,450 / yearOur team delivers enterprise-class services including customer support, endpoint management, network operations, server and storage infrastructure, identity and access management, cloud services, audiovisual collaboration systems, and cybersecurity operations. Our network engineering team designs, implements, and maintains enterprise network infrastructure including LAN/WAN, wireless systems, VoIP, Cisco ISE, and network security.