OTHER

FEED

UNKNOWN

Working knowledge of: Windows Server operating systems, Active Directory, Group Policy, Windows environments, end-user systems, servers, networking, and security best practices. This role works closely with the Manager of Systems and plays a hands-on role in system deployment, monitoring, troubleshooting, and end-user support across the organization.

<p>eDOC Innovations is seeking a <strong>Systems Team Member</strong> to support and maintain our internal IT systems and hosted infrastructure. This role works closely with the Manager of Systems and plays a hands-on role in system deployment, monitoring, troubleshooting, and end-user support across the organization.</p><p>The ideal candidate combines strong technical knowledge with excellent organizational and communication skills. You'll help keep our systems running smoothly while supporting employees, leadership, and core business operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build, deploy, maintain, and monitor Windows-based systems and infrastructure</li><li>Provide end-user IT support across hardware, software, and cloud platforms</li><li>Perform system maintenance, upgrades, troubleshooting, and performance monitoring</li><li>Support hosted solutions and third-party services (email, phone, CRM, and related tools)</li><li>Manage software licenses, warranties, service agreements, and IT documentation</li><li>Assist with procurement of hardware and software</li><li>Develop utilities and automation tools for monitoring and system tasks</li><li>Support IT communications, service alerts, and system updates</li><li>Assist with IT training materials and routine staff training</li><li>Provide after-hours support for planned and unplanned maintenance</li><li>Act as backup to the Manager of Systems when needed</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Extensive experience with Microsoft 365 (O365)</li><li>Working knowledge of: Windows Server operating systems, Active Directory, Group Policy, Windows environments, end-user systems, servers, networking, and security best practices</li><li>Experience with scripting and system automation</li><li>Familiarity with centralized management or remote monitoring tools</li><li>Ability to handle sensitive and confidential information appropriately</li><li>Willingness and ability to learn proprietary eDOC systems</li></ul><p><strong>Work Environment</strong></p><p>This role operates in a professional office environment with potential for limited travel depending on assignments. eDOC Innovations is committed to providing reasonable accommodations for qualified individuals with disabilities.</p><p><strong>Why eDOC Innovations</strong></p><p>eDOC Innovations is a Credit Union Service Organization (CUSO) serving financial institutions nationwide. We offer a collaborative, mission-driven environment where technology, reliability, and service excellence matter. eDOC Innovations is an Equal Opportunity Employer.</p>

eDOC Innovations , Inc.

IT Systems Administrator

Automation

Best Practices

Business Operations

Centralized Operations/Management

Cloud Computing

Communication Skills

Computer Servers

Credit Union

Customer Relationship Management (CRM) Systems

Documentation

Hardware Administration

Help Desk

Identify Issues

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Leadership

Microsoft Active Directory

Microsoft Product Family

Microsoft Windows NT Group Policy

Microsoft Windows Operating System

Microsoft Windows Server

Network Security

Organizational Skills

Performance Analysis

Purchasing/Procurement

RMON

Scripting (Scripting Languages)

Software Administration

Software License Management

Staff Training

Systems Administration/Management

Systems Maintenance

Team Player

Technical Support

Talent Acquisition

Microsoft 365Required5YearsStrong communication and interpersonal skills and detail orientedRequired5YearsStrong analytical and troubleshooting skillsRequired5YearsAbility to prioritize tasks and manage time effectively in a fast-paced environment. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery.

<p><b>ABOUT THE ROLE</b><br/><br/>We are seeking a skilled and customer-focused Support Technician<b style="color:#000000;font-size:13px"> </b>to join our IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery. <br/><br/>The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, detailed oriented, and a commitment to delivering high-quality customer service and support. <br style="color:#000000;font-family:'arial' , 'helvetica' , sans-serif;font-size:13px;font-style:normal;font-weight:400;white-space:normal"/><br style="color:#000000;font-family:'arial' , 'helvetica' , sans-serif;font-size:13px;font-style:normal;font-weight:400;white-space:normal"/>The role will be supporting the VITA Print Service offering. Previous experience and knowledge of printers is a nice to have. Ideal candidate will have help desk ticket handling experience as well as Print environment Knowledge.<br style="color:#000000;font-family:'arial' , 'helvetica' , sans-serif;font-size:13px;font-style:normal;font-weight:400;white-space:normal"/><br style="color:#000000;font-family:'arial' , 'helvetica' , sans-serif;font-size:13px;font-style:normal;font-weight:400;white-space:normal"/></p><table border="0"><thead><tr><td tabindex="0"><p>Skill</p></td><td tabindex="-1"><p>Required / Desired</p></td><td tabindex="-1"><p>Amount</p></td><td tabindex="-1"><p>of Experience</p></td></tr></thead></table><table border="0"><tbody><tr><td id="cell-0-ReqSkill">Microsoft 365</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-1-ReqSkill">Strong communication and interpersonal skills and detail oriented</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-2-ReqSkill">Strong analytical and troubleshooting skills</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-3-ReqSkill">Ability to prioritize tasks and manage time effectively in a fast-paced environment.</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-4-ReqSkill">Experience Utilizing ticketing systems (e.g., ServiceNow, Jira, or equivalent) to track and document support requests.</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-5-ReqSkill">Commitment to delivering high quality end user support and customer service</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-6-ReqSkill">Experience in a help desk or technical support role.</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-7-ReqSkill">Knowledge of IT systems</td><td>Required</td><td>5</td><td>Years</td></tr></tbody></table><table border="0"><tbody><tr><td id="cell-8-ReqSkill">Knowledge of print services environment</td><td>Desired</td><td>2</td><td>Years</td></tr></tbody></table><h2>Questions</h2><table border="0"><thead><tr><td tabindex="0"> </td><td tabindex="-1"><p>Description</p></td></tr></thead></table><table border="0"><tbody><tr><td>Question 1</td><td id="cell-0-QDcTx">Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?</td></tr></tbody></table><table border="0"><tbody><tr><td>Question 2</td><td id="cell-1-QDcTx">Please list candidate's email address.</td></tr></tbody></table><table border="0"><tbody><tr><td>Question 3</td><td id="cell-2-QDcTx">In what city and state does your candidate currently reside? Local Richmond candidates preferred. If your candidate is local to Richmond, pls upload a copy of their drivers license (under the Reference tab) to confirm their local address.</td></tr></tbody></table><table border="0"><tbody><tr><td>Question 4</td><td id="cell-3-QDcTx">Initially the role will require 4 days per week ON SITE to complete training with the opportunity to become REMOTE 5 days per week once training is successfully completed. If selected, does your candidate agree to this arrangement?</td></tr></tbody></table><table border="0"><tbody><tr><td>Question 5</td><td id="cell-4-QDcTx">The mgr will conduct an initial web interview but they will also require a follow up IN PERSON interview before making a final decision. If selected, does your candidate agree to this arrangement?</td></tr></tbody></table><table border="0"><tbody><tr><td>Question 6</td><td id="cell-5-QDcTx">If offer is accepted VITA runs a separate finger print check. Pls make sure your candidate does not have any major infractions on their criminal check that may prevent them form moving forward after an offer is accepted.</td></tr></tbody></table>

Cyber Resource

Help Desk Technician – Print Environment

Customer Relations

Customer Support/Service

Detail Oriented

Establish Priorities

Interpersonal Skills

Problem Solving Skills

Resolve Customer Issues

Service Delivery

Time Management

Oorwin

PART_TIME

Every year, Community College of Vermont employs hundreds of part-time faculty to teach its courses at 12 locations statewide and online, and we are always looking for enthusiastic, knowledgeable teachers. Specific course blurbs and essential objectives can be found here: https://andromeda.ccv.vsc.edu/Learn/Course/NewCDEOsearchform.cfm.

<p>Every year, Community College of Vermont employs hundreds of part-time faculty to teach its courses at 12 locations statewide and online, and we are always looking for enthusiastic, knowledgeable teachers. All our faculty work part-time. Faculty can teach a single course or up to a maximum of three courses each semester.</p><p>The Community College of Vermont is Vermont’s second largest college, serving over 10,000 students each year.  With twelve locations and extensive online learning opportunities, our students don’t have to travel far from their communities to access our degree and certificate programs, workforce, secondary and continuing education opportunities, and academic and veterans support services. Our mission is to support and challenge all students in meeting their educational goals through an abiding commitment to access, affordability, and student success. We are passionate about nurturing a welcoming, diverse, and inclusive learning and working environment.</p><p>We are looking for part-time faculty interested in teaching courses in the following subject areas for our Fall, Spring, and Summer semesters: </p><p>Information Technology (A.S) |Cloud Computing | Cybersecurity Fundamentals | IT Service Desk Specialist | Web Development</p><p>Specific course blurbs and essential objectives can be found here: <a href="https://andromeda.ccv.vsc.edu/Learn/Course/NewCDEOsearchform.cfm" rel="noopener nofollow noreferrer" target="_blank">https://andromeda.ccv.vsc.edu/Learn/Course/NewCDEOsearchform.cfm</a></p><p>Applications from qualified candidates will be held in a faculty candidate pool. As teaching opportunities arise throughout the year, highly qualified candidates will be contacted for interviews.  </p><p><strong>Requirements</strong>:  Master's degree required.</p><p>The budgeted wage for this position is $4,365 per 3-credit course. </p><p><strong>Application Instructions:  </strong><a href="https://ccv.edu/learn-about-ccv/employment/" rel="noopener nofollow noreferrer" target="_blank"></a></p><p><strong>Other Information: </strong>This job posting may be used to fill part-time faculty positions with teaching assignments that are in-person or online. Applicants who want to teach solely online or only at specific CCV academic centers must indicate this on their application.</p><p>Per VSC policy we are unable to offer remote employment for individuals who reside in North Dakota, Washington, Ohio, Wyoming, or outside of the USA.</p><p><em>CCV values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. CCV welcomes all qualified applications, including those from historically marginalized and underrepresented populations. CCV is an Equal Opportunity Employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact Bo Finnegan for assistance with accommodations at bo.finnegan@ccv.edu.</em></p><p><strong>Additional Information:</strong> All new full-time employees and certain part-time employees will be subject to a fingerprint-supported criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.</p><p> </p>

Online IT Jobs in Mud, VT

Resume Resources

Get noticed by top employers!

Online IT Jobs in Mud, VT

IT Systems Administrator eDOC Innovations , Inc.

Help Desk Technician – Print Environment Cyber Resource

Part-Time Faculty Computer Information Systems and Technology Vermont State Colleges

Resume Resources