NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTime after time, programs failed because the focus was on the tools and products and not the people using them.Learn More.. Learn More about our Benefits and Culture!
NewSupv IT Specialist (Network) U.S. Department of DefenseSupv IT Specialist (Network)Fort Belvoir, VA$111,119–$144,457 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewIT Specialist (Sys Admin/Customer Support) U.S. Department of DefenseIT Specialist (Sys Admin/Customer Support)Washington, DC$80,256–$104,339 / yearp>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Program Management Specialist (IT and Systems) US Department of Health and Human ServicesProgram Management Specialist (IT and Systems)Washington, DC$102,415–$133,142 / yearp>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments. Special Hiring Authorities for Military Spouses - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/.
IT Specialist (Systems Administration/Customer Support) United States ArmyIT Specialist (Systems Administration/Customer Support)Washington, DC$68,545–$89,114 / yearp>FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments.
NewIT SPECIALIST (SYSTEMS ANALYSIS) U.S. Department of DefenseIT SPECIALIST (SYSTEMS ANALYSIS)Washington, DC$75,776–$98,514 / yearExamples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
IT Specialist (INET/SYSADMIN) U.S. Department of DefenseIT Specialist (INET/SYSADMIN)Bethesda, MD$102,415–$133,142 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Help Desk Manager Covington & Burling LLPIT Help Desk ManagerDC$122,400–$153,000 / yearITIL v4 Knowledge & Experience 7 years of relevant experience ideally in a large Law Firm setting a comparable professional services organization or a legal information services provider Demonstrated experience leading an IT Support team or function Duties and Responsibilities Oversees the Firms global IT Help Desk Tier 1 & Tier 2 staff to provide timely accurate and courteous technology support Works with lawyers staff clients and other departments to provide responsive and customer -oriented service that meets or exceeds expectations Contributes to the design development and ongoing support of the IT Service Catalog along with defined SLAs owners and fulfillment processes Actively partners with the Director of Service Management and other cross -functional IT leads to define implement measure and continuously enhance ITSM processes for the IT Help Desk e.g. To be granted access pursuant to US Export Control laws candidate must be either a a United States citizen or national b a person lawfully admitte d for permanent residence of the United States i.e. Green Card" holder or c an INS -approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible and if not yet naturalized i s still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws.
IT SPECIALIST (NETWORK/INFOSEC) U.S. Department of DefenseIT SPECIALIST (NETWORK/INFOSEC)Washington, DC$90,823–$118,072 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
Senior IT System Administrator Stanford Hotels CorporationSenior IT System AdministratorWashington DC, DC$120,000 / yearPart timep>The Senior IT System Administrator is responsible for maintaining and optimizing our IT infrastructure, including Microsoft Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure (primarily Azure), security, and networking. 10+ years of experience in IT system administration with a focus on Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure, security, and networking preferred.
NewIT Specialist (Sysanalysis) U.S. Department of DefenseIT Specialist (Sysanalysis)Washington, DC$89,508–$116,362 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
SUPERVISORY IT SPECIALIST (PLCYPLN/INFOSEC) U.S. Department of DefenseSUPERVISORY IT SPECIALIST (PLCYPLN/INFOSEC)DC$119,630–$155,521 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Specialist (SYSADMIN/CUSTSPT) U.S. Department of DefenseIT Specialist (SYSADMIN/CUSTSPT)Washington, DC$90,838–$118,092 / yearTo be eligible as a MSP, you must submit the following supporting documents with your application package: Spouses Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsors permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military members active duty status; and other documentation required by the vacancy announcement to which you are applying.
IT SPECIALIST (CUSTOMER SUPPORT) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)DC$68,545–$97,887 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
NewSupervisory IT Specialist (PLCYPLN) United States ArmySupervisory IT Specialist (PLCYPLN)DC$138,734–$197,200 / yearp>(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments.
NewIT SPECIALIST (CUSTOMER SUPPORT) United States Air ForceIT SPECIALIST (CUSTOMER SUPPORT)Washington, DC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
SUPERVISORY IT SPECIALIST (PLCYPLN/ENTARCH) U.S. Department of DefenseSUPERVISORY IT SPECIALIST (PLCYPLN/ENTARCH)Washington, DC$127,624–$165,917 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
NewIT CYBER SPEC (APPSW), GS-2210-12 DIRECT HIRE U.S. Department of Homeland SecurityIT CYBER SPEC (APPSW), GS-2210-12 DIRECT HIREWashington, DC$90,838–$118,092 / yearSubject position(s) will be filled through Direct Hire Authority: https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for further consideration. "Newly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government.
NewIT SPECIALIST (CUSTSPT) United States ArmyIT SPECIALIST (CUSTSPT)Washington, DC$68,545–$89,114 / yearp>If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12989243.
IT Solution Center (ITSC) Manager, Help Desk Digital Management LLCIT Solution Center (ITSC) Manager, Help DeskVAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
IT Program Manager (ENTARCH) United States ArmyIT Program Manager (ENTARCH)Alexandria, VA$143,913–$187,093 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
IT PROGRAM MANAGER United States ArmyIT PROGRAM MANAGERAlexandria, VA$106,437–$158,322 / yearSpecialized Experience: One year of specialized experience which includes 1) conducting studies to determine information management/ information technology (IM/IT) requirements for computer software and hardware design; AND 2) developing new or modified IT system plans and policies; AND 3) conduct testing to identify and remedy issues in program development; AND 4) presenting technical reports or briefings for IT software/hardware design. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT SPECIALIST (CUSTOMER SUPPORT) (2 Vacancies) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT) (2 Vacancies)DC$75,284–$97,875 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
NewRegional IT Support Technician USORegional IT Support TechnicianArlington, VA$30.77–$40.38 / hourli>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
NewSupervisory IT Specialist (INFOSEC) United States ArmySupervisory IT Specialist (INFOSEC)Washington, DC$89,508–$138,370 / yearli>Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Supervisory IT Cybersecurity Specialist (INFOSEC) U.S. Department of Homeland SecuritySupervisory IT Cybersecurity Specialist (INFOSEC)Arlington, VA$126,384–$164,301 / yearMinimum Proficiency Level: 4. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following: Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.
IT Specialist (Customer Support Systems Analysis) U.S. Department of Veterans AffairsIT Specialist (Customer Support Systems Analysis)$90,925–$118,204 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewIT Specialist (INFOSEC) United States ArmyIT Specialist (INFOSEC)DC$90,925–$118,204 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC) U.S. Department of DefenseIT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)Washington, DC$102,415–$133,142 / yearAlternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. Prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Special Compartmented Information (SCI) based upon an Single Scope Background Investigation (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White - Category II, minimum).
IT CYBERSECURITY SPECIALIST (INFOSEC) CES Recent Graduate U.S. Department of DefenseIT CYBERSECURITY SPECIALIST (INFOSEC) CES Recent GraduateDC$57,736–$75,059 / yearAlternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. Applicant guidance on the two page resume requirement may be found at https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ .
IT Specialist (PLCYPLN) United States ArmyIT Specialist (PLCYPLN)Washington, DC$100,602–$155,521 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Specialist (Policy and Planning) United States ArmyIT Specialist (Policy and Planning)DC$109,137–$141,880 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
Supervisory IT Program Manager US Department of StateSupervisory IT Program ManagerDC$169,279–$197,200 / yearli>Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and.
NewIT CYBERSECURITY SPECIALIST (SYSADMIN/INFOSEC) U.S. Department of DefenseIT CYBERSECURITY SPECIALIST (SYSADMIN/INFOSEC)DC$102,415–$133,142 / yearApplicant guidance on the two page resume requirement may be found at https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received.
NewSupervisory IT Cybersecurity Specialist (INFOSEC) United States ArmySupervisory IT Cybersecurity Specialist (INFOSEC)DC$176,938–$197,200 / yearp>(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
IT PROJECT MANAGER (CUSTSPT/NETWORK) United States ArmyIT PROJECT MANAGER (CUSTSPT/NETWORK)Fort Belvoir, VA$121,782–$158,322 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT CYBERSECURITY SPECIALIST (INFOSEC) U.S. Department of DefenseIT CYBERSECURITY SPECIALIST (INFOSEC)DC$131,841–$180,186 / yearApplicant guidance on the two page resume requirement may be found at https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received.
IT Specialist (INFOSEC) U.S. Department of Homeland SecurityIT Specialist (INFOSEC)Round Hill, VA$142,488–$185,234 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewSupervisory IT Specialist (OS/System Admin) U.S. Department of Veterans AffairsSupervisory IT Specialist (OS/System Admin)Washington, DC$90,925–$118,204 / yearp>For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT Specialist (SYSANALYSIS) U.S. Department of Veterans AffairsIT Specialist (SYSANALYSIS)Washington, DC$106,437–$138,370 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized experience is defined as: Experience in the planning, testing and implementation of Directory Services infrastructure technologies in a large multi-domain Active Directory (AD) Environment, including AD object management, user and group management, Group Policy management, support of Domain Name System (DNS) services and user access and authentication.
NewIT Specialist (Information Security) U.S. Department of CommerceIT Specialist (Information Security)Washington, DC$121,785–$158,322 / yearli>Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. n n Telework eligiblen Yes-as determined by the agency policy.n n n Remote jobn Non nn n Relocation expenses reimbursedn n Yesxe2x80x94You may qualify for reimbursement of relocation expenses in accordance with agency policy.n n nn n Salaryn n $121,785 - $158,322 per yearn n nn n Pay scale & graden n.
Deputy Chief IT Customer Solutions Officer White House USADeputy Chief IT Customer Solutions OfficerWashington, DC$175,617–$181,402 / yearPrimary Duties/Responsibilities: Lead and integrate enterprise customer support functions, including end-user support, endpoint management, hardware services, customer experience programs, and vendor engagement to deliver consistent, high-quality IT services and superior customer support to Members, Committees, House offices and Officers. The CAO organization comprises more than 800 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
IT Program Manager U.S. Department of DefenseIT Program ManagerDC$121,785–$158,322 / yearp>PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DODCustomersRequiredSupportingDocumentation.pdf?. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT SPECIALIST (INFOSEC/NETWORK) United States Air ForceIT SPECIALIST (INFOSEC/NETWORK)DC$106,437–$138,370 / yearExamples of creditable experience include: Leading and managing a comprehensive enterprise-level cybersecurity program; developing, directing, and enforcing network security architectures and policies to ensure the confidentiality, integrity, and availability of interconnected systems; applying risk management processes to assess program-level risk; and/or synthesizing threat intelligence and vulnerability data to oversee penetration testing and develop proactive mitigation strategies against emerging cyber threats. DoD Cyber Workforce (DCWF) Qualification: This position is designated as a DoD Cyber Workforce position in the Oversight and Governance (OV) and Cybersecurity (CS) categories (WRCs 722, 805) under the Cybersecurity workforce element and Securely Provision category (WRC 801) under the Cyber Enabler workforce element.
NewIT CYBERSECURITY SPECIALIST (NETWORK/INFOSEC) U.S. Department of DefenseIT CYBERSECURITY SPECIALIST (NETWORK/INFOSEC)Washington, DC$114,695–$156,753 / yearp>For this position, qualifying experience is defined as: Supporting cybersecurity, network, and information assurance operations within an IT environment, while performing system configuration, vulnerability management, troubleshooting, and security compliance activities to protect critical information systems, as well as developing technical documentation and supporting the implementation and evaluation of secure network solutions; in addition to IT related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving as described in the vacancy announcement. Applicant guidance on the two page resume requirement may be found at https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/
Supervisory IT Specialist U.S. Department of Homeland SecuritySupervisory IT SpecialistRound Hill, VA$143,913–$187,093 / yearagencies; and/or contracting officials and high-level technical staff of large business firms; and/or public action groups, or professional organizations; Maintains a mastery of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements, including translating functional requirements into technical requirements used for logical design or presenting alternate technologies or approaches. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT Project Manager (SYSTEMS ANALYSIS) U.S. Department of DefenseIT Project Manager (SYSTEMS ANALYSIS)Fort Belvoir, VA$106,437–$158,322 / yearThese documents must provide acceptable information to verify: Residency within the commuting area of your sponsors permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military members active duty status; and other documentation required by the vacancy announcement to which you are applying. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
IT Specialist (Applications Software/ Systems Analysis) United States Air ForceIT Specialist (Applications Software/ Systems Analysis)DC$60–$70 / hourIt oversees the worldwide operation of the Air Force fitness program, food service, lodging, mortuary affairs, readiness, libraries, management information systems, family member programs, non-appropriated fund transformation, purchasing, construction, non-appropriated fund food and beverage operations, amusement machines, Air Force-level sports, the world-class athlete program, golf, bowling, outdoor recreation, aero clubs, arts and crafts, tickets and travel, plans and force management, and training. The incumbent serves as the primary technical authority and liaison to senior management, external auditors, and vendors, representing the organization in formal settings to negotiate technical requirements, resolve significant conflicts, and influence the strategic direction of vendor product roadmaps to better meet Air Force needs.
NewIT PROJECT MANAGER (PROJMGT) U.S. Department of DefenseIT PROJECT MANAGER (PROJMGT)Washington, DC$126,947–$170,736 / yearp>Specialized experience is defined as: Managing major Information Technology projects during the entire project life cycle including development, evaluation of performance, risk management, budget planning, and resource allocation; providing technical guidance related to one or more of the following technical areas: business Intelligence, database administration, web administration, software development, data reporting, release management, or configuration management; experience in the use of DFASNow/ServiceNow platform; collaborating with Defense Information Systems Agency (DISA) services to drive cross-agency integration and system oversight collaboration. The following link will help you determine if you meet the eligibility to apply for this position: http://www.dfas.mil/careers/howtoapply/vacancyannouncement/appointment-eligibility.html.