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Your day-to-day will include: Troubleshoot common support tasks (computer performance, login and profiles, printing, audio/video, VPN, Wi Fi, browsers) using approved tools and knowledge articles. Perform Active Directory and/or Entra ID (Azure AD) tasks as delegated (account unlocks, password resets, group membership, managing device objects) while following best practices.

Wahl Empowers People To Be Their Best!Powering People Through Technology at WahlFor more than 100 years, Wahl has shaped the grooming industry through innovation, craftsmanship, and a commitment to helping people look and feel their best. But behind every smooth-running department, every productive shift, and every digital workflow is one team: IT. Now, we're looking for a calm‑under‑pressure problem solver, someone who loves technology, loves people, and thrives in that magical space where the two meet. As our IT Deskside Support Analyst, you'll be the face of IT for Wahl employees, turning confusion into clarity and technical challenges into smooth, successful outcomes.What You'll DoYou'll be the first person our team members turn to when technology isn't behaving. Your work will keep projects moving, meetings happening, and production running. Your day-to-day will include:<ul><li>Troubleshoot common support tasks (computer performance, login and profiles, printing, audio/video, VPN, Wi Fi, browsers) using approved tools and knowledge articles.</li><li>Document resolutions, update knowledge base articles, and maintain accurate ticket notes to support repeatable outcomes.</li><li>Familiarity with ticketing systems and request workflows; ability to prioritize and manage multiple tasks.</li><li>Collaborates within IT and with the overall business to formulate relationships and have a deep understanding of major job functions across the company.</li><li>Exposure to collaboration and identity services (Exchange Online, SharePoint Online, Teams, OneDrive).</li><li>Supports HR functions for onboarding and offboarding employees.</li><li>Demonstrate adaptability to evolving environments and emerging technologies.</li><li>Assigned other project related work by supervisor.</li><li>Perform Active Directory and/or Entra ID (Azure AD) tasks as delegated (account unlocks, password resets, group membership, managing device objects) while following best practices.</li><li>Install, configure, and support Windows and macOS devices (laptops/desktops), including imaging/onboarding setup, basic configuration, and application installation.</li><li>Deploys, maintains, and troubleshoots IT assets including printers, scanning devices, Azure Virtual Desktops, and other IT owned devices.</li><li>Basic understanding of networking concepts (DNS, DHCP, TCP/IP, Wi Fi) and common troubleshooting steps.</li><li>Supports local and global infrastructure teams on critical outages, testing, and IT project rollouts.</li><li>Assists in disaster recovery and tape backups.</li></ul> What You Bring<ul><li>Associate's degree in business, Information Technology, Information Systems, or equivalent work experience.</li><li>2-4 years previous working experience in a corporate IT environment.</li><li>Strong customer service, communication, and documentation skills; ability to explain technical concepts to non-technical users.</li><li>Exhibits a proactive attitude toward acquiring new skills and knowledge.</li><li>Open to feedback and embraces training opportunities.</li><li>Must be organized, detail oriented with the integrity to handle confidential information.</li><li>Experience with Microsoft Administration, Active Directory, and Entra/Azure.</li><li>Deep knowledge of Windows PCs and MacOS.</li><li>Proficient in Microsoft Office suite.</li><li>Basic network infrastructure knowledge</li><li>Experience with device management systems (Intune, JAMF) is a plus.</li><li>Ability to lift and move standard IT equipment (e.g., laptops, monitors) as needed.</li><li>Must be on site 5 days a week.</li></ul>Core Competencies <ul><li>Action Oriented</li><li>Collaboration</li><li>Optimizes Work Processes</li><li>Nimble Learning</li><li>Demonstrates self-awareness</li><li>Values Differences</li></ul>Why You'll Love Wahl Clipper We offer a competitive benefits package designed to support your well-being and growth, including:<ul><li>Low-cost BCBSIL medical, dental, and vision plans</li><li>A generous company-matched 401(k) and profit sharing</li><li>Tuition support to fuel your learning</li><li>Paid holidays and a vibrant, casual work environment</li></ul>But that's just the beginning. At Wahl, you'll also enjoy:<ul><li>A legacy of quality and innovation.</li><li>A team that values your expertise and ideas.</li><li>Opportunities to grow and contribute to meaningful projects.</li><li>A culture built on respect, precision, and progress.</li></ul>Ready to Power People Through Technology? If you're an IT problem‑solver who thrives on helping others, fixing what's broken, and keeping a business running smoothly, we'd love to meet you. Apply today and help keep Wahl connected, productive, and moving forward. #LI-ONSITE#LI-TR1

Wahl Clipper Corporation

IT Deskside Support Analyst

Analysis Skills

Audiovisual

Best Practices

Customer Support/Service

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Dental Insurance

Desktop PC

Desktop Virtualization

Detail Oriented

Disaster Recovery

Documentation

Emerging Technology

Establish Priorities

Identify Issues

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Knowledge Base

Laptop PC

Mac Operating System

Microsoft Active Directory

Microsoft Exchange Server

Microsoft Office

Microsoft SharePoint

Microsoft Windows Azure

Microsoft Windows Operating System

Microsoft Windows System Administration

Multitasking

Network Administration/Management

Onboarding

Organizational Skills

Printers

Printing

Problem Solving Skills

Process Improvement

Software Installation

TCP/IP (Transmission Control Protocol/Internet Protocol)

Tape Backup

Technical Support

VPN (Virtual Private Network)

Vision Plan

Web Browsers

Wi-Fi

Talent Acquisition

PART_TIME

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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Online IT Jobs in Sterling, IL

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Online IT Jobs in Sterling, IL

IT Deskside Support Analyst Wahl Clipper Corporation

Online Grocery Pick-Up Clerk Kroger

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