Digital Realty TrustNewEngineer IT-Support Digital Realty TrustEngineer IT-SupportAshburn, VA$70,000–$90,000 / yearPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.
System OneNewSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
System OneNewSr. MS Systems and Azure Cloud Engineer (hybrid) System OneSr. MS Systems and Azure Cloud Engineer (hybrid)Washington, DC$115,000–$130,000 / yearSystem One IT has a direct hire opening for a Senior Systems and Azure Cloud Engineer to be responsible for the design, implementation, maintenance, and optimization of the organization’s IT infrastructure, including servers, storage, networking, virtualization platforms, and cloud services. Background/Skills/Abilities Preferred:Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred; equivalent experience and relevant certifications will be considered instead of a degree.
LeidosNewTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Gables Search GroupNewSenior ISSE (Information Systems Security Engineer) - (TS/SCI FS Poly Req) Gables Search GroupSenior ISSE (Information Systems Security Engineer) - (TS/SCI FS Poly Req)Columbia, MD$180,000–$230,000She Recruits is representing a Full-Time Senior ISSE to support enterprise-level cybersecurity architecture and Risk Management Framework (RMF) initiatives. This role provides technical security engineering guidance across complex systems and ensures compliance with government security frameworks.
Gables Search GroupNewSenior Information Systems Security Officer - ( TS/SCI FS Poly Required) Gables Search GroupSenior Information Systems Security Officer - ( TS/SCI FS Poly Required)Columbia, MD$150,000–$200,000This role provides oversight and enforcement of enterprise security policies while guiding ISSO teams across secure environments. Clearance Required: Active TS/SCI with Full Scope Polygraph (Maryland Customer).
LeidosNewJBAB Operations Manager LeidosJBAB Operations ManagerWashington, DC$116,350–$210,325In this mission we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. This includes all aspects of Field Services (job control, desktop support, help desk, voice support, routine requirements, technical refresh, personal wireless and overall customer service) as well as continuity of operations, office stand-ups, and VTC installations.
DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - Mid DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - MidSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - Jr DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - JrSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
American Public University SystemOnline Part Time Faculty - Computer Science (Bilingual Faculty English/Spanish) American Public University SystemOnline Part Time Faculty - Computer Science (Bilingual Faculty English/Spanish)charles town, WVRemoteUnited by the common goal of inspiring academic excellence in students with a broad range of interests and experiences consistent with the Community of Inquiry Framework, as adopted by American Public University System (APUS) for cognitive presence, teaching presence, and social presence. Please Note: Applicants selected to proceed in the hiring process with conferred degrees from foreign institution(s) will require a course-by-course evaluation completed by a National Association of Credential Evaluation Services (NACES) approved agency.
WalmartNewOnline Order Filling Team Associate WalmartOnline Order Filling Team AssociateColumbia, MD$16–$29 / hourFor information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.
TEEMANewBilingual IT Help Desk TEEMABilingual IT Help DeskAshburn, VATroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
Somatus, Inc.IT Helpdesk Specialist 1 Somatus, Inc.IT Helpdesk Specialist 1McLean, VirginiaAs a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.
Tesla Laboratories. Inc.IT Service Desk Specialist - SECRET clearance required Tesla Laboratories. Inc.IT Service Desk Specialist - SECRET clearance requiredVienna, VA$50,000–$65,000About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cyber Security, Intelligence Analysis, Financial Management, Facilities Engineering Services, and Program Management support to the Intelligence Community (IC), the Department of Defense (DoD), and other federal government customers. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues.
TEEMANewIT Help Desk/Service Desk Specialists (Remote) TEEMAIT Help Desk/Service Desk Specialists (Remote)Ashburn, VARemoteTroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
AAC IncNewSr IT Security/Vulnerability Management Specialist AAC IncSr IT Security/Vulnerability Management SpecialistBethesda, MDDesired Qualifications: ·Experience with scripting and automation (e.g., Python, PowerShell) to automate scanning tasks, reporting, and API integrations; administration and operation of security scanning and vulnerability management platforms such as Nessus. ·Maintain scan schedules, asset groups, scan policies dashboards, and reports tailored to agency infrastructure and communicate risk posture and remediation progress to relevant infrastructure, application, and cloud teams to remediate vulnerabilities.
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
US NavyNewIT Professional US NavyIT ProfessionalRockville, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Muller, Inc.IT Manager Muller, Inc.IT ManagerReston, VAThis position will serve as the primary IT leader for the organization—overseeing daily technology operations, managing vendors and systems, and helping guide the company's IT strategy as we scale. SonicWall Firewall Knowledge: Experience in configuring and managing SonicWall firewall systems to safeguard the network against potential threats and ensure secure data transmission.
TechDigital CorporationIT - AV Specialist TechDigital CorporationIT - AV SpecialistWashington, DCThis position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony.
IBSS CorporationIT Support Specialist IBSS CorporationIT Support SpecialistSilver Spring, MD$86,000–$93,000 / yearIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. This is primarily an onsite position in Silver Spring, MD; while some telework may be permitted, the majority of tasks require a physical presence to address hardware and provide hands-on user support.
TalentFish LLCSenior IT Technical Specialist TalentFish LLCSenior IT Technical SpecialistRockville, MD$41–$53 / hourThis role supports workstations, servers, network infrastructure, AV technologies, cloud-based systems, and scientific laboratory environments while partnering closely with IT leadership and infrastructure teams to ensure reliable day-to-day operations and exceptional end-user support. All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.
SAP SEIT Architecture Senior Specialist SAP SEIT Architecture Senior SpecialistHerndon, VARequisition ID: 449334\n \nWork Area: Information Technology\n \nExpected Travel: 0 - 10%\n \nCareer Status: Professional\n \nEmployment Type: Regular Full Time\n \nCareer Level: T3\n \nHiring Manager: Marc Carrano \n \nRecruiter Name: Kathy Thompson\n \nAdditional Locations: \n \nSAP NS2 Application Architect-TS/SCI+poly-onsite-Chantilly, VA\n \nCOMPANY DESCRIPTION\n \nNS2 COMPANY DESCRIPTION \n \nSAP is the global market leader for business software and related services.\u202fSAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary\u202fof SAP.\u202f\u202fAt SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans.\u202f\u202fWe\u202foffer \n \nPlease note that any violation of these guidelines may result in disqualification from the hiring process.\n \nRequisition ID: 449334 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid\n \nRequisition ID: 449334\n \nPosted Date: Mar 13, 2026\n \nWork Area: Information Technology\n \nCareer Status: Professional\n \nEmployment Type: Regular Full Time\n \nExpected Travel: 0 - 10%\n \nLocation:\n \nHerndon, VA, US, 20171 \n \nJob alert\n \nshare\n \nNearest Major Market: Washington DC \n \nJob Segment: Cloud, Testing, ERP, Developer, Architecture, Technology, Engineering \n\n.
C3ELIT Support Specialist - Senior C3ELIT Support Specialist - SeniorAshburn, VASkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
Northwest Federal Credit UnionNewIT Service Desk Technician II Northwest Federal Credit UnionIT Service Desk Technician IIHerndon, VirginiaCategorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s). This position manages user accounts and access across multiple systems maintained by the IT Service Desk and serves as the main point of contact between users and IT service providers.
Quattro Consulting LLCIT Project Manager Quattro Consulting LLCIT Project ManagerBethesda, MD$99,000–$123,000 / yearPart timeThe ideal candidate will possess strong leadership, project management, and stakeholder engagement experience within Intelligence Community (IC) or Department of Defense (DoD) environments and be capable of operating effectively in a dynamic, high-visibility setting with frequent interaction with senior government officials. This position will serve as the primary on-site lead responsible for managing program execution, overseeing personnel, coordinating with Government leadership, and ensuring successful delivery of technical, operational, and administrative support requirements across the effort.
Sealing Technologies, a Parsons CompanyIT Specialist Sealing Technologies, a Parsons CompanyIT SpecialistColumbia, MD$50,000–$60,000Sealing Technologies, a Parsons company, innovates and delivers high-performance deployable anywhere technologies that push what's possible at the edge, enabling organizations across the globe to solve complex challenges with speed and confidence. In this role, you will support day-to-day IT operations, end-user technology needs, hardware and software troubleshooting, account support, conference room technology, and general infrastructure support across the organization.
MindlanceIT Analyst Standard III MindlanceIT Analyst Standard IIIWashington, DCPerform analysis of applications, operating systems (Windows/Mac), database layers, perform source code reviews, tests, apply system vulnerability assessment scans, leverage web, application, operating systems tools. Technical skills include knowledge of database languages such as SQL, or Python; spreadsheet tools such as Microsoft Excel or Google Sheets; and data visualization software such as Tableau.
University of MarylandIT Platform Engineer Senior University of MarylandIT Platform Engineer SeniorCollege Park, MD$152,480–$182,976 / yearThis position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services. The key responsibilities of this position are to: Design and implement cloud-based solutions adhering to the Cloud Well-Architected Framework (Reliability, Security, Cost Optimization, Operational Excellence, Performance Efficiency).
ASSYST, Inc.Fleet Management / IT Operational Support ASSYST, Inc.Fleet Management / IT Operational SupportRockville, MDThis role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.
Sazerac Company IncNewIT Manager Commercial Portfolio Sazerac Company IncIT Manager Commercial PortfolioWashington, DCOur Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years. Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, and Sazerac Rye.
ZS Associates IncBusiness Technology Solutions Consultant - IT-OT Integration ZS Associates IncBusiness Technology Solutions Consultant - IT-OT IntegrationBethesda, MDAny knowledge of agentic AI use cases for manufacturing and quality would be a bonus, and Lean / Six Sigma experience (Green Belt or Black Belt) preferred; formal certification is a plus but not required, or • Familiarity with IIoT/IoT platforms (e.g., one or more of any of these - Tulip, Highbyte, Cognite, ThingWorx, Ignition, AVEVA etc.) and cloud/on-prem data storage (e.g., one or more of any of these - AWS or Azure or Google Cloud Platform), or • Knowledge/experience of industrial cybersecurity (e.g., one or more of any of these - CFR Part 11 compliance, IEC62443 security protocols, SOC 2 IS compliance etc.) is a nice-to-have. • Demonstrated ability to lead workshops with client stakeholders and cross-functional teams to create digital transformation roadmaps to achieve Industry 4.0 / 5.0 vision for smart manufacturing / factory of the future, prioritizing high-ROI use cases, conducting Proof of Concepts/Proof of Value and scale for operationalization.
Telos CorpIT Specialist 2/Network Technician 4-C Telos CorpIT Specialist 2/Network Technician 4-CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
Telos CorpIT Specialist 3/Network Technician 5 - C Telos CorpIT Specialist 3/Network Technician 5 - CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
LCG, Inc.IT Quality Assurance Analyst, Senior LCG, Inc.IT Quality Assurance Analyst, SeniorMaryland, MD$80,000–$125,000 / yearSalary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. Participate in SCRUM teams alongside federal staff, contractors, and state IT representatives, contributing to the development of test cases and overall testing strategies.
XometryIT Service Desk Intern XometryIT Service Desk InternNorth Bethesda, MDXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. You will provide first-level technical support to end-users via Slack, Freshdesk, and in-person, gaining hands-on experience in a fast-paced corporate environment.
Walmart IncOnline Order Filling Team Associate Walmart IncOnline Order Filling Team Associatesterling, VAPrograms range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Aretec IncHelp Desk Specialist I (Tier I Agent – Internal) Aretec IncHelp Desk Specialist I (Tier I Agent – Internal)Ashburn, VARemoteEscalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
Aretec IncHelp Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VARemoteAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Science Applications International CorpHelp Desk Agent I Science Applications International CorpHelp Desk Agent IVARemoteWindows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
TEEMAHelp Desk Specialist II- Tier 2 Support TEEMAHelp Desk Specialist II- Tier 2 SupportAshburn, VA$61,000–$64,000Responsibilities include diagnosing and resolving hardware, software, remote access, and account-related issues; supporting desktops, laptops, tablets, printers, and peripherals; performing remote software installations; documenting and managing tickets; and escalating issues to specialized teams or vendors when needed. You’ll troubleshoot complex technical issues involving Windows environments, Active Directory, Microsoft 365, Outlook, VPN connectivity, remote access tools, authentication methods, and mobile device management platforms.
Ardent Eagle SolutionsHelp Desk Specialist Ardent Eagle SolutionsHelp Desk SpecialistWashington, D.C., Washington, DC$26–$33 / hourFinal compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor.
EntarianHelp Desk Specialist EntarianHelp Desk SpecialistSilver Spring, Maryland$25–$28 / hourThe NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.
Goldbelt, Inc.Help Desk Specialist (Tier 1–2) / Application Support Specialist Goldbelt, Inc.Help Desk Specialist (Tier 1–2) / Application Support SpecialistRockville, Maryland$60,000–$64,000 / yearThis role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.
TEEMAHelp Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportAshburn, VA$48,000–$50,000You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.
Hire Evolution ConsultingTier 2 Help Desk, REMOTE Hire Evolution ConsultingTier 2 Help Desk, REMOTEAshburn, VARemote$61,000–$64,000We’re currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This is a fully remote opportunity for someone who enjoys solving technical issues, working independently, and supporting users in a high-volume environment.
Hire Evolution ConsultingNewSpanish/English bilingual Tier 2 Help Desk Hire Evolution ConsultingSpanish/English bilingual Tier 2 Help DeskAshburn, VARemote$61,000–$64,000We’re currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This is a fully remote opportunity for someone who enjoys solving technical issues, working independently, and supporting users in a high-volume environment.
Aretec IncACE Account Service Desk Specialist (Tier II – ASD) Aretec IncACE Account Service Desk Specialist (Tier II – ASD)Ashburn, VARemoteAretec is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.
Aretec IncCBP Technology Service Desk Aretec IncCBP Technology Service DeskAshburn, VARemoteThis role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD).
Goldbelt, Inc.Help Desk Specialist (Tier 3) / Application Support Specialist Goldbelt, Inc.Help Desk Specialist (Tier 3) / Application Support SpecialistRockville, Maryland$74,000–$79,000 / yearThis role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.