PowerShell, and Windows Command prompt to perform various system tasks more efficiently; work independently and effectively on self-directed priorities and in group settings with technical and non-technical staff; communicate effectively, both orally and in writing, with peers, customers and senior staff; manage multiple projects, and act as a vendor liaison to acquire and implement new systems, troubleshoot current systems, and assist with new or maintaining various systems integrations in an efficient manner; provide excellent customer service, get along with coworkers and maintain effective working relationships; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; travel among City worksites; use the following tools and/or equipment: multi-line phone system, cell phone, computers with associated software, computer equipment and components, copy and fax machines and other related tools and equipment. Skill in: excellent analytical, problem-solving, communication, interpersonal, technical writing, and organization; applying technical and analytical knowledge to solve technical problems and make effective decisions within short time frames to minimize system down time; identifying process bottlenecks and suggesting automated workflows to improve productivity and efficiency; supporting networking/ distributed computing environment concepts, principles of routing, and designing and upkeeping of consistent network-wide file system layouts and security.