Working primarily with inbound applicants, the Online Admissions Counselor serves as a key point of contact for adult learners, transfer students, stop-outs, and students seeking flexible pathways to degree completion. Success in this role is evaluated through a balanced mix of: • Inquiry-to-application and application-to-admit conversion • Enrollment yield for online programs • Responsiveness, follow-up consistency, and service quality • Accuracy and completeness of CRM documentation.