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Manage the successful execution of online giving campaigns for corporate clients in coordination with internal, UW staff and external Employee Company Coordinators (ECC)Implement updates to messaging and layout to bring websites to production by stated deadlines. Responsible for managing production of online giving sites for assigned company campaigns: database updates, email and site messaging creation/revisions, and system support as needed to end users and site administrators.

By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us! We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule. The Online Giving & Data Specialist is responsible for planning, organizing and producing online giving campaigns using our internal CRM software – Andar. The Specialist is responsible for maintaining, updating, and implementing new features to the online giving platform's framework. The Specialist works with companies to ensure their online giving campaign is developed and executed with accurate information and reflects the giving options and messaging dictated by the companies. General Responsibilities: <ul><li>Manage the successful execution of online giving campaigns for corporate clients in coordination with internal, UW staff and external Employee Company Coordinators (ECC)<ul><li>Implement updates to messaging and layout to bring websites to production by stated deadlines</li><li>Update database information used in support of online giving campaigns using .csv files</li><li>Train internal and external staff on use of the ePledge platform and provide software support to donors, companies and staff</li><li>Provide campaign reporting to clients as needed and at the close of campaigns</li></ul></li><li>Be a subject matter expert on the CRM, Andar, configure and maintain the overall ePledge framework<ul><li>Explore and implement existing and new functionality to ensure the reliability and effectiveness of our user facing technology, reporting, and database integrity</li></ul></li><li>Follow established guidelines for keeping supervisor informed of progress, developments and obtaining approvals</li><li>Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned</li></ul> Key Accountabilities:<ul><li>Responsible for managing production of online giving sites for assigned company campaigns: database updates, email and site messaging creation/revisions, and system support as needed to end users and site administrators</li><li>Assisting in the creation, maintenance and improvement of internal and external processes, keeping in line with our strategic plan and mission </li><li>Responsible for building and maintaining strong relationships with key stakeholders in the community </li></ul> Relevant Experience:Three (3) years relevant work experience and/or related degree or equivalent training program KSA (Knowledge, Skills and Abilities):<ul><li>Computer proficiency in Windows environment</li><li>MS 365: Outlook, Word, Excel, SharePoint – intermediate proficiency required</li><li>Basic knowledge of html, CSS, and/or JavaScript preferred</li><li>Functional understanding of website builders and how user interface interacts with CRM database</li><li>Ability to acquire, analyze and apply professional/technical knowledge, skills, experience, and judgment to accomplish results, better service customers and contribute to the organization's intellectual capital</li><li>Ability & flexibility to multi-task with high work volume and to meet deadlines and manage projects effectively</li><li>High level of attention to detail and accuracy in composing, typing, proofing and establishing priorities and meeting deadlines</li><li>Advanced interpersonal, customer service and problem resolution skills on phone, by email, and in person</li><li>Ability to work autonomously, as well as to take direction as needed</li><li>Analytical ability to gather and summarize data for reports, find solutions to various administrative problems and prioritize work</li><li>Ability to maintain confidentiality</li></ul> Employment is contingent upon succesfully passing a background check.United Way of Greater St. Louis is an equal opportunity employer.

Helping People - United Way of Greater St. Louis

Online Giving & Data Specialist, Pledge Processing

Analysis Skills

CSS (Cascading Style Sheet)

Campaigns

Computer Skills

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Support/Service

Data Collection

Detail Oriented

Establish Priorities

HTML (HyperText Markup Language)

Interpersonal Skills

JavaScript

Microsoft Excel

Microsoft Outlook

Microsoft SharePoint

Microsoft Windows Operating System

Microsoft Word

Multitasking

Online Marketing

Organizational Skills

Problem Solving Skills

Production Management

Project/Program Management

Proofreading

Reporting Skills

Software Administration

Strategic Planning

Systems Administration/Management

Telephone Skills

Time Management

Training Program

Typing

User Interface/Experience (UI/UX)

Talent Acquisition

Assisting with quickly retrieving orders from staging location(s) upon customer arrival, process payment and digital coupons, and load groceries into customer's vehicle while informing customers of any order modifications and offering a superior customer service. Responsible for picking the product for customer's online orders ensuring that the freshest and highest quality products are selected, staged in the optimal temperature zones, and following customer notes, both written and verbal.

Online Shopping AssociatePart Time/Full Time \u2013 Store Entry LevelReports Directly to:Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping ManagerPyramid Foods Team ObjectivePyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role in the store is to assist the Online Shopping Manager in shopping for online grocery orders while ensuring product quality and freshness.Daily Operations<ul><li>Maintaining exceptional customer service for all clientele</li><li>Adhering to "Meet and Greet" policies</li><li>Responsible for picking the product for customer's online orders ensuring that the freshest and highest quality products are selected, staged in the optimal temperature zones, and following customer notes, both written and verbal</li><li>Offering suitable substitutions that make sense when items are out of stock and recording the reason for the out of stock on the handheld device</li><li>Assisting with quickly retrieving orders from staging location(s) upon customer arrival, process payment and digital coupons, and load groceries into customer's vehicle while informing customers of any order modifications and offering a superior customer service</li><li>Maintaining organization and cleanliness of the Curbside area, including staging areas in compliance with company procedures and policies</li><li>Providing in-store and online support for customer inquiries as they relate to the Curbside Program</li><li>Performing all other duties and tasks assigned by Management.</li></ul>Company Standards<ul><li>Maintaining adequate training for online shopping, cashiering, or other departments as needed</li><li>Following all process set forth by the company such as scanning all items that are bagged, correctly charging orders including accurate tax and services fees, and logging all customer orders</li><li>Report pricing, item location, and incorrect temperature discrepancies, and out of date products to the appropriate parties</li><li>Complying with all company policies including following dress code and wearing name tag</li></ul>Basic Functions and Physical RequirementsMust be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling, and the ability to work on floors that sometimes become slippery.

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Online Giving & Data Specialist, Pledge Processing Helping People - United Way of Greater St. Louis

Online Shop Associate RPCS Inc

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