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This role offers competitive pay with additional earnings during peak hours, making a real impact in students' learning journeys.#J-18808-Ljbffr. Ideal candidates will have strong communication skills, expertise in writing, and the ability to engage effectively with students in a flexible schedule.

An educational technology platform is seeking Elementary School Writing Tutors for on-demand online support. As a tutor, you will provide immediate assistance to students, leveraging the Live Learning Platform from your home. Ideal candidates will have strong communication skills, expertise in writing, and the ability to engage effectively with students in a flexible schedule. This role offers competitive pay with additional earnings during peak hours, making a real impact in students' learning journeys.#J-18808-Ljbffr

Varsity Tutors, a Nerdy Company

Instant Online Elementary Writing Tutor (Flexible Hours)

Communication Skills

Educational Technology

Online Customer Support

Primary School

Training/Teaching

IRecruitee

Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

YEAR

Senior Director Mobile and Online PlatformsSkip to contentAlly Financial CareersMenu<ul><li>ally.com</li><li>Search jobs</li><li>Ally Total Rewards</li><li>Join our Talent Community!</li><li>Log in</li></ul>Senior Director Mobile and Online Platforms .General informationCareer areaDeposits Products & MarketingWork Location(s)200 Dryden Road, PA, 2911 Lake Vista Drive, TX, 500 Woodward Avenue, MI, 601 S. Tryon Street, NCRemote?NoRef #22507Posted Date06-05-26Working timeFull timeAlly and Your CareerAlly Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.The OpportunityAt this time, Ally will not sponsor a new applicant for employment authorization for this position.In office role - Ally work locations are: Charlotte NC, Detroit MI, Dresher PA, or Lewisville TXThe Senior Director of Mobile & Online Banking Platforms is responsible for defining and delivering the bank's digital channel strategy across mobile and web. This leader owns the end-to-end customer experience, ensuring seamless, secure, and intuitive interactions that drive engagement, retention, and growth.This role sits at the intersection of product, technology, operations, and risk-leading cross-functional teams to modernize digital capabilities, accelerate innovation, and position digital channels as the primary interface for customer relationships. The Senior Director will also own the customer communication strategy across digital channels, including alerts, push notifications, and in-app messaging-ensuring timely, relevant, and personalized interactions that drive engagement and proactive servicing.A key focus of the role is expanding self-service capabilities and improving digital containment, enabling customers to resolve issues quickly within mobile and online platforms. This includes reducing call center volume, increasing first-contact resolution through digital channels, and delivering clear, actionable communications that anticipate customer needs and minimize friction. The Senior Director will play a critical role in shaping the bank's digital roadmap, leveraging data-driven insights, emerging technologies, and strategic partnerships to deliver best-in-class experiences.The Work ItselfStrategy & Vision<ul><li>Define and execute a comprehensive strategy for mobile and online banking aligned to enterprise goals</li><li>Establish digital channels as a primary driver of customer acquisition, engagement, and deepening</li><li>Identify emerging trends, technologies, and partnerships to enhance competitive positioning</li></ul>Product & Experience Leadership<ul><li>Own the end-to-end digital customer journey across onboarding, authentication, servicing, and money movement</li><li>Drive continuous improvement in usability, speed, and personalization across platforms</li><li>Champion a customer-first mindset, with a focus on intuitive design and frictionless experiences</li></ul>Engineering & Delivery Partnership<ul><li>Partner with Technology to deliver scalable, resilient, and high-performing platforms</li><li>Oversee roadmap execution, release management, and platform stability (uptime, latency, performance)</li><li>Lead modernization efforts including API enablement, cloud adoption, and platform simplification</li><li>Growth, Engagement & Analytics</li><li>Define and manage KPIs (e.g., DAU/MAU, conversion, retention, feature adoption)</li><li>Leverage analytics, experimentation, and personalization to drive digital engagement</li><li>Optimize digital channels to reduce cost-to-serve and increase self-service adoption</li></ul>Payments & Core Capabilities<ul><li>Oversee digital experiences for payments and money movement (e.g., transfers, bill pay, P2P, card controls)</li><li>Ensure alignment with evolving customer expectations for speed, transparency, and control</li></ul>Risk, Fraud & Compliance<ul><li>Partner with Risk, Fraud, and Compliance to embed secure, compliant experiences (e.g., authentication, Reg E, data privacy)</li><li>Balance risk mitigation with a seamless customer experience</li></ul>Customer Support & Servicing<ul><li>Define and execute a digital-first customer communication strategy across alerts, notifications, and in-app messaging</li><li>Expand self-service capabilities (e.g., chat, dispute management, FAQs, guided flows) to improve resolution speed</li><li>Drive digital containment and reduce call center volume through proactive, clear, and contextual customer communications</li></ul>Leadership & Stakeholder Management<ul><li>Lead and develop high-performing product and digital teams</li><li>Influence senior stakeholders across Product, Technology, Operations, Marketing, and Risk</li><li>Establish strong governance, prioritization, and funding models for digital initiatives</li></ul>The Skills You BringMinimum Qualifications<ul><li>12+ years of relevant experience or equivalent combination of education and experience</li><li>High School Diploma of GED equivalent</li></ul>Preferred Qualifications<ul><li>10+ years of experience in digital product management, with a focus on mobile and online platforms within financial services or fintech</li><li>Proven track record of leading large-scale digital platforms and delivering measurable business outcomes</li><li>Strong understanding of mobile (iOS/Android) and web technologies, architecture, and development lifecycles</li><li>Deep knowledge of digital banking capabilities including payments, onboarding, authentication, and servicing</li><li>Experience with data-driven product management, including analytics, A/B testing, and KPI ownership</li><li>Working knowledge of regulatory and risk considerations (e.g., fraud prevention, authentication, data privacy, Reg E)</li><li>Demonstrated ability to lead cross-functional teams and influence across complex organizations</li><li>Strong strategic thinking, execution discipline, and communication skills</li><li>Experience with modern digital tools and platforms (e.g., APIs, cloud, personalization engines, engagement platforms)</li><li>Bachelor's degree; advanced degree (MBA or equivalent) preferred</li></ul>#LI-HybridHow We'll Have Your BackAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:<ul><li>Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).</li><li>Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.</li><li>Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.</li><li>Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.</li><li>Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.</li><li>Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.</li><li>To view more detailed information about Ally's Total Rewards, please visit this link: <a href="https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf" rel="nofollow">https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf</a></li></ul>Who We Are:Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.Base Pay Range: $165000 - $240000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.Incentive Compensation: This position is eligible to participate in our annual incentive plan.Back to job listShare this job:Share<ul><li>Email</li><li>Facebook</li><li>LinkedIn</li><li>X</li></ul>ApplyShare this job:Share<ul><li>Email</li><li>Facebook</li><li>LinkedIn</li><li>X</li></ul>Copyright 2026CCPA Disclosure | Ally Privacy Notice | Right to Work | E-verify | Ally Careers

Ally Financial Inc

Senior Director Mobile and Online Platforms

A/B Testing

Adoption

Alliance/Partner Management

Android

Application Programming Interface (API)

Authentication

Banking Services

Call Centers

Call Volume

Channel Strategies

Cloud Computing

Coaching

Compensation and Benefits

Continuous Improvement

Cost Control

Cross-Functional

Customer Acquisition

Customer Experience

Customer Relations

Customer Support/Service

Diversity

Emerging Technology

Establish Priorities

Facebook

Financial Services

Frequently Asked Questions (FAQ)

Funding

High School Diploma

Internet Technology

Leadership

LinkedIn

Marketing

Multiplatform/Cross-Platform

Onboarding

Online Banking

Online Financial Services

Performance Metrics

Process Improvement

Procure to Pay/Purchase to Pay (P2P)

Product Lifecycle

Product Management

Product Positioning

Regulations

Release Management/Engineering

Resolve Customer Issues

Risk

Risk Management

Safety/Work Safety

Stock Purchase Plans

Student Loans

Team Lead/Manager

Technical Delivery

Technical Operations

Technical Strategy

Time Management

Trend Analysis

Tuition Reimbursement

Usability Engineering

FULL_TIME

OTHER

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.

Job SummaryThe Customer Care Business Online Specialist is the primary contact for Business Online Banking customers. The position will take incoming calls, make outbound calls, return voicemails, and send and respond to emails.  The incumbent will provide customer support for routine and complex issues for many services, including but not limited to: Consumer online banking, loan questions, debit card questions/issues, online account opening, general loan servicing, and general account questions.Key Responsibilities / Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Provide customer support for routine to complex issues for several services, including consumer online banking, loan questions, debit card questions/issues, online account opening, and general account questions.</li><li>Take incoming calls, make outbound calls, and return voicemails.</li><li>Resolve customer issues involving bank products and services.</li><li>Record customer inquiries by documenting inquiry and response in customers’ accounts.</li><li>Identify potential leads to forward to Sales teams.</li><li>Collaborate with other Customer Care team members to improve customer service.</li><li>Inform customers of new bank products and services and make recommendations based on their needs.</li><li>Show patience and a caring attitude with all customers. Assist the Customer Care team as a subject matter expert for the department.</li><li>Troubleshoot and guide business customers through their day-to-day capture and upload of data files to HomeTrust Bank.</li><li>Provide basic troubleshooting of Mac/PC software compatibility issues.</li><li>Provie basic troubleshooting of check scanners.</li><li>Maintain confidentiality and security of sensitive information.</li><li>Adhere to all corporate policies and procedures, Federal and State regulations, and laws.</li><li>Complete all mandatory annual compliance training.</li><li>Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.</li><li>Perform other duties and special projects as assigned.</li></ul>Job RequirementsEducation:<ul><li>High school diploma or equivalent required.</li></ul>Required:<ul><li>1-2 years of call center experience in banking.</li><li>Strong understanding of Digital Banking systems, including internet browsers and Smartphone technologies</li><li>Experience assisting customers with business banking services and solutions.</li><li>Experience with troubleshooting techniques and guiding customers to solutions.</li></ul>Preferred:<ul><li>Experience with ACH, Wires, and Positive Pay.</li><li>Experience with Commercial Center/Business Center.</li></ul>About HomeTrust BankHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements  The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.<ul><li>This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.</li><li>Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.</li><li>Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.</li><li>The employee will frequently communicate and must be able to exchange accurate information with others.</li><li>The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.</li></ul>DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the <a href="https://www.eeoc.gov/poster" rel="nofollow">Know Your Rights</a> notice from the Department of Labor.

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Online Jobs in Rockwell, IL

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Online Jobs in Rockwell, IL

Instant Online Elementary Writing Tutor (Flexible Hours) Varsity Tutors, a Nerdy Company

Senior Director Mobile and Online Platforms Ally Financial Inc

Business Online Specialist HomeTrust Bank

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