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The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.

Overview:
BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands.  We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.  We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. Positive Work Environment & Culture<ul><li class="x_MsoNormal">Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.</li><li class="x_MsoNormal">Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. </li></ul> Overview & Position Summary This position serves as the first point of contact for prospective homebuyers, managing online, phone, and digital inquiries while supporting lead generation and sales conversion efforts. The role focuses on qualifying leads, scheduling appointments, and p roviding accurate, timely information to ensure a smooth handoff to on-site sales teams. The position collaborates closely with marketing, sales, and operations teams to maintain consistent communication and enhance the overall customer experience. This role plays a key part in driving qualified traffic to communities, supporting the sales pipeline, and representing the company as a knowledgeable professional. Primary Responsibilities • Respond promptly and professionally to inbound leads from phone calls, emails, chat, and website forms, providing exceptional first impressions. • Qualify leads based on buyer needs, lifestyle, and readiness, and schedule appointments with the appropriate on-site sales associate. • Maintain accurate lead and prospect records in CRM or lead management systems, tracking activity, follow-ups, and conversion metrics. • Provide clear, consistent information to prospective buyers regarding communities, homes, pricing, availability, timelines, and next steps. • Build and maintain rapport with prospective buyers, nurturing relationships until they are ready to move to the next stage of the sales process. • Collaborate with marketing, on-site sales teams, and other internal partners to ensure seamless communication, accurate information, and a consistent customer experience. • Support digital marketing and prospecting initiatives, including tracking lead trends, monitoring website and listing platforms, and assisting with campaigns. • Participate in ongoing training, team meetings, and professional development; provide guidance to junior team members as needed. • Assist in ad-hoc sales support tasks such as preparing marketing materials, supporting community events, and coordinating with on-site teams for promotions or open houses. • Perform periodic audit on information provided on website, MLS, and developer website to ensure accuracy. • Perform additional duties as assigned. Education & Experience Required: • High school diploma or equivalent • Minimum 2 years of professional experience in sales, customer service, marketing, or a similar field.Experience working directly with customers in a fast-paced, communication-driven role. Preferred: • Bachelor’s degree OR equivalent combination of education and experience. • Experience in online sales, digital lead management, or homebuilding-related customer engagement. • Familiarity with CRM platforms, lead management systems, and digital communication tools. • Understanding of new home sales processes, construction timelines, and basic financing concepts. Skills & Competencies • Strong verbal and written communication skills across phone, email, and digital channels. • Ability to qualify leads and manage high volumes of inquiries efficiently. • Proficiency navigating CRM and lead management systems with a focus on data accuracy. • Problem-solving skills using judgment, prior experience, and available resources. • Ability to explain community details, product offerings, and process steps clearly to prospects. • Skilled in time management and prioritizing competing inquiries. • Customer-centric mindset with emphasis on responsiveness and professionalism. • Ability to collaborate effectively with onsite sales and marketing teams. • Adaptability to shifting lead volumes, system updates, and evolving processes. • Ability to provide informal support to entry-level team members when appropriate. Working Conditions Work is performed primarily in a general office or remote-office environment with routine use of phone, computer, and digital communication systems. Occasional visits to community locations may be required to align with onsite teams. Work may involve variable scheduling to meet peak inquiry times, including limited weekends or evenings depending on business needs. Minimal travel may be required for meetings or training. Physical Requirements •Ability to sit for extended periods while handling online and phone inquiries. •Ability to use computers, headsets, and digital communication tools continuously. •Ability to lift and transport light materials such as marketing packets or laptops. •Ability to move through model homes or community spaces during occasional onsite visits. •Ability to work in both office and remote environments as needed. Comprehensive Benefits PackageWe offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: <ul><li class="x_MsoNormal">Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.</li><li class="x_MsoNormal">Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li class="x_MsoNormal">Financial Future: Access a 401(k) retirement savings plan.</li><li class="x_MsoNormal">Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).</li><li class="x_MsoNormal">Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. </li><li class="x_MsoNormal">Exclusive Perks & Discounts</li><li class="x_MsoNormal">Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.</li><li class="x_MsoNormal">Pet Insurance: Enjoy discounted group pet insurance rates.</li></ul>If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at www.richmondamerican.com for additional information. Sekisui House U.S., Inc. is an Equal Opportunity Employer.

Sekisui House U.S.

Online Sales Specialist

Auditing

Calendar Management

Campaigns

Communication Skills

Communication Systems

Community Support

Construction

Customer Experience

Customer Relationship Management (CRM)

Customer Support/Service

Data Quality

Establish Priorities

High School Diploma

Laptop PC

Lead Generation

Lead Management

Leadership

Marketing

Material Moving

Metrics

Online Marketing

People Management

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Purchasing/Procurement

Sales

Sales Pipeline

Sales Prospecting

Sales Qualification

Sales Support

Systems Maintenance

Team Player

Telephone Skills

Time Management

Web Design

Web Site Monitoring

Writing Skills

eCommerce Sales

[AW]-iCims

2+ years experience supporting or driving strategic projects with cross functional teams / supporting transformative programs in a high tech company context Proven ability to deliver results in a growing, fast-paced, results-oriented environment Strong influencing skills and ability to build lasting relationships across multiple layers in the organization Experience  building SQL queries and working in Access DB Familiar with business tools (e.g. • Collaborate with cross-functional teams and suppliers on enabling forecast collaboration with suppliers, analyzing parts supportability and warranty risk • Manage piece part, asset and supplier related data, provide data driven analytical insights to drive tool/process enhancements.

YEAR

OverviewMicrosoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.The Spares, Sourcing, Supply & Distribution organization within CSCP manages sourcing and supply of hardware for data centers, and the relationship with the manufacturers and warrantors of these parts. The team ensures and executes a well-defined sourcing and supply chain management plan, works to optimize cost, manages warranty entitlements, helps mitigate supply shortages, and provides accurate and timely information across the Azure Hardware Infrastructure organization. We are looking for a passionate, high energy supply chain professional to help fundamentally transform and optimize how we manage our spares supply chain.The role of the Warranty Sourcing Program Manager provides thought leadership within CSCP, while working with key business units across Microsoft. The candidate will be part of a hand-picked team of internal consultants with high visibility within the CSCP executive leadership team. Work is typically organized around assets deployed across Sourcing, Planning, Datacenter Operations and Logistics to deliver advantaged economics, industry-leading innovation and quality.#CSCP #CSCPJobsResponsibilities• Collect, synthesize, and communicate analysis and insights to drive strategy and decision-making for senior leadership.
• Prioritize deliverables across multiple initiatives running in parallel.
• Lead key strategic initiatives for the organization along with a cross-functional team
• Work with senior leaders across the organization to shape and drive strategic agendas.
• Benchmark industry practices, bring outside-in perspectives to develop best practices within the Microsoft Cloud Supply Chain
• Build category strategies and support project teams in business requirements development to ensure all stakeholders are in alignment with financial goals.
• Collaborate with cross-functional teams and suppliers on enabling forecast collaboration with suppliers, analyzing parts supportability and warranty risk
• Manage piece part, asset and supplier related data, provide data driven analytical insights to drive tool/process enhancements.
• Support Sourcing managers on supplier engagement and onboarding onto key strategic initiatives while tracking and maintaining key data elements to support Sourcing and Procurement Operations.QualificationsMinimum qualifications:
Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes.
Strong analytics capability, with demonstrable experience working in Excel, PowerBI or Tableau.
Distinctive problem-solving, leadership and analytical thinking experienceOther Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred qualifications:
2-4 years' experience in Procurement, Supply Chain, Planning, Operations, or Logistics within the tech industry.
2+ years experience supporting or driving strategic projects with cross functional teams / supporting transformative programs in a high tech company context
Proven ability to deliver results in a growing, fast-paced, results-oriented environment
Strong influencing skills and ability to build lasting relationships across multiple layers in the organization
Experience  building SQL queries and working in Access DB
Familiar with business tools (e.g. word, excel modeling, power point slides) and able to generate quality outputs
Strong leadership skills and an ownership mindset
Excellent written and verbal communicationSupply Chain Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
<a href="https://careers.microsoft.com/us/en/us-corporate-pay" rel="nofollow">https://careers.microsoft.com/us/en/us-corporate-pay</a>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

DO WHAT YOU LOVE Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path. Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed. WHY MICROSOFT? As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting. We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference. WE GET IT – YOU’RE MORE THAN YOUR JOB Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it. GET THE BALL ROLLING

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Online Sales Specialist Sekisui House U.S.

Warranty Sourcing Program Manager Microsoft Corp

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