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PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

YEAR

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead Senior within PNC''s Digital- Retail organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Denver, CO or Austin, TX.You will lead complex, cross channel initiatives that span mobile, web, and assisted experiences, acting as the product authority for front door and in session security capabilities. This role requires deep partnership with Technology, Cybersecurity, Fraud, Risk, and Operations, and regular engagement with senior stakeholders across the enterprise.Why this role mattersMobile and online banking are the primary entry points for customers. This Lead Senior role owns the security experiences that protect those entry points, directly impacting customer trust, fraud exposure, regulatory confidence, and the overall health of the digital banking ecosystem.What you'll do (key responsibilities):Product strategy & ownership<ul><li>Own the end to end product vision, strategy, and multi year roadmap for mobile and online banking security, including sign in, multi factor authentication, step up challenges, device recognition/binding, session management, and access recovery.</li><li>Drive prioritization decisions that balance usability, fraud risk, regulatory expectations, and platform scalability.</li><li>Act as the recognized product lead and decision maker for mobile and online banking security experiences.</li></ul>Execution & delivery leadership<ul><li>Serve as product owner for one or more agile crews delivering security and authentication capabilities.</li><li>Translate strategy into epics, features, and user stories with clear acceptance criteria, including complex edge cases and failure scenarios.</li><li>Coordinate dependencies across mobile, web, and shared security platforms to ensure consistent experiences across channels.</li></ul>Mobile & online banking security expertise<ul><li>Lead delivery of authentication and access controls across iOS, Android, and web platforms.</li><li>Partner with Cybersecurity and Fraud teams to embed risk based and adaptive security controls aligned to current and emerging threat vectors.</li><li>Ensure solutions scale reliably across millions of customers with minimal friction and operational overhead.</li></ul>Risk, governance & controls<ul><li>Operate as part of the first line of defense, supporting risk assessments, audits, and regulatory reviews related to digital banking security.</li><li>Partner with risk, compliance, and legal teams to ensure secure experiences align with enterprise standards and policies.</li><li>Own documentation and evidence related to product controls, decisions, and governance outcomes.</li></ul>Measurement & outcomes<ul><li>Define and monitor KPIs and success metrics (e.g., authentication success rates, challenge rates, fraud losses, call center impact).</li><li>Use data and customer insights to continuously improve security outcomes and customer experience.</li></ul>Leadership & influence<ul><li>Drive alignment across Digital Banking, Technology, Cybersecurity, Fraud, Risk, and Operations.</li><li>Communicate roadmap, priorities, and risks clearly to senior leaders and executive forums.</li><li>Coach and mentor other product managers, raising security product maturity and execution rigor across the digital organization.</li></ul>The ideal candidate will have:<ul><li>7+ years of digital product management experience with ownership of large scale, customer facing platforms.</li><li>Proven experience leading mobile and/or online banking products in regulated or high risk environments.</li><li>Strong working knowledge of authentication and access concepts (e.g., MFA, step up authentication, device trust, session controls).</li><li>Demonstrated ability to lead cross functional initiatives and influence senior stakeholders without direct authority.</li><li>Strong analytical, communication, and risk management skills.</li><li>Experience with mobile security, biometrics, or passwordless authentication.</li><li>Familiarity with identity standards (e.g., OAuth, OpenID Connect, SAML).</li><li>Background partnering closely with cybersecurity, fraud, and enterprise risk teams.</li><li>Financial services experience strongly preferred.</li></ul>PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description<ul><li>Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.</li><li>Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development.</li><li>Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.</li><li>Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.</li><li>Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates.</li></ul>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul>QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAgile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, WireframingCompetenciesBusiness Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions DevelopmentWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $114,500.00 - $202,150.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/20/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.California ResidentsRefer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The PNC Financial Services Group Inc

Digital Product Manager Lead Senior - Mobile & Online Banking Security

Access Control

Aged Care

Analysis Skills

Android

Auditing

Authentication

Banking Services

Best Practices

Biometrics

Business Case

Business Skills

Call Centers

Childcare

Coaching

Communication Skills

Computer Security

Continuous Improvement

Cross-Functional

Customer Experience

Customer Relations

Customer Satisfaction

Customer/Client Research

Data Collection

Documentation

Ecosystems

Establish Priorities

Finance

Financial Regulations

Financial Services

Insurance

Internet Security

Leadership

Legal

Licensing Compliance

Maintain Compliance

Management of Information Systems/Technology (MIS)

Market Development

Market Tracking

Market Trend Analysis

Marketing

Marketing Strategy

Mentoring

Metrics

Mortgage

OAuth

Online Banking

OpenID

Performance Metrics

Process Improvement

Product Control

Product Development

Product Lifecycle

Product Management

Product Marketing

Product Positioning

Product Strategy

Product/Service Launch

Project Lifecycle

Project/Program Management

Regulations

Retail

Risk

Risk Analysis

Risk Management

Risk Management Framework (RMF)

Security Assertion Markup Language (SAML)

Security Infrastructure

Stock Purchase Plans

Usability Engineering

2+ years experience supporting or driving strategic projects with cross functional teams / supporting transformative programs in a high tech company context Proven ability to deliver results in a growing, fast-paced, results-oriented environment Strong influencing skills and ability to build lasting relationships across multiple layers in the organization Experience  building SQL queries and working in Access DB Familiar with business tools (e.g. • Collaborate with cross-functional teams and suppliers on enabling forecast collaboration with suppliers, analyzing parts supportability and warranty risk • Manage piece part, asset and supplier related data, provide data driven analytical insights to drive tool/process enhancements.

OverviewMicrosoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.The Spares, Sourcing, Supply & Distribution organization within CSCP manages sourcing and supply of hardware for data centers, and the relationship with the manufacturers and warrantors of these parts. The team ensures and executes a well-defined sourcing and supply chain management plan, works to optimize cost, manages warranty entitlements, helps mitigate supply shortages, and provides accurate and timely information across the Azure Hardware Infrastructure organization. We are looking for a passionate, high energy supply chain professional to help fundamentally transform and optimize how we manage our spares supply chain.The role of the Warranty Sourcing Program Manager provides thought leadership within CSCP, while working with key business units across Microsoft. The candidate will be part of a hand-picked team of internal consultants with high visibility within the CSCP executive leadership team. Work is typically organized around assets deployed across Sourcing, Planning, Datacenter Operations and Logistics to deliver advantaged economics, industry-leading innovation and quality.#CSCP #CSCPJobsResponsibilities• Collect, synthesize, and communicate analysis and insights to drive strategy and decision-making for senior leadership.
• Prioritize deliverables across multiple initiatives running in parallel.
• Lead key strategic initiatives for the organization along with a cross-functional team
• Work with senior leaders across the organization to shape and drive strategic agendas.
• Benchmark industry practices, bring outside-in perspectives to develop best practices within the Microsoft Cloud Supply Chain
• Build category strategies and support project teams in business requirements development to ensure all stakeholders are in alignment with financial goals.
• Collaborate with cross-functional teams and suppliers on enabling forecast collaboration with suppliers, analyzing parts supportability and warranty risk
• Manage piece part, asset and supplier related data, provide data driven analytical insights to drive tool/process enhancements.
• Support Sourcing managers on supplier engagement and onboarding onto key strategic initiatives while tracking and maintaining key data elements to support Sourcing and Procurement Operations.QualificationsMinimum qualifications:
Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes.
Strong analytics capability, with demonstrable experience working in Excel, PowerBI or Tableau.
Distinctive problem-solving, leadership and analytical thinking experienceOther Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred qualifications:
2-4 years' experience in Procurement, Supply Chain, Planning, Operations, or Logistics within the tech industry.
2+ years experience supporting or driving strategic projects with cross functional teams / supporting transformative programs in a high tech company context
Proven ability to deliver results in a growing, fast-paced, results-oriented environment
Strong influencing skills and ability to build lasting relationships across multiple layers in the organization
Experience  building SQL queries and working in Access DB
Familiar with business tools (e.g. word, excel modeling, power point slides) and able to generate quality outputs
Strong leadership skills and an ownership mindset
Excellent written and verbal communicationSupply Chain Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
<a href="https://careers.microsoft.com/us/en/us-corporate-pay" rel="nofollow">https://careers.microsoft.com/us/en/us-corporate-pay</a>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

DO WHAT YOU LOVE Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path. Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed. WHY MICROSOFT? As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting. We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference. WE GET IT – YOU’RE MORE THAN YOUR JOB Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it. GET THE BALL ROLLING

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Digital Product Manager Lead Senior - Mobile & Online Banking Security The PNC Financial Services Group Inc

Warranty Sourcing Program Manager Microsoft Corp

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