Ideal candidates are:Comfortable engaging new people and starting conversationsStrong communicators over phone, text, and digital channelsOrganized and disciplined with follow-upTech-savvy and comfortable using CRM systemsMotivated by performance goals and resultsQualificationsHigh School Diploma or GED required1-2 years of sales, customer service, call center, or lead management experience preferredStrong communication and relationship-building skillsAbility to manage multiple conversations and follow-ups simultaneouslyFluent in English and SpanishWhy Join Titan Factory DirectWork inside one of the fastest-growing sectors of the housing marketDirect exposure to the sales pipeline and revenue generationClear career paths into Housing Consultant, Sales Manager, and leadership rolesFast-paced environment with strong team collaborationCompetitive compensation and performance incentivesNext StepsQualified candidates will be invited to complete the Culture Index Survey as part of the next step in our recruiting process. Lead EngagementRespond quickly to inbound internet leads from multiple digital platformsEngage prospects through phone, text, email, and CRM communication toolsBuild rapport and identify customer housing needsAppointment GenerationQualify buyers and schedule appointments with our in-store Housing ConsultantsConfirm appointments and maintain active communication with prospectsDrive consistent traffic through effective follow-upPipeline ManagementMaintain accurate lead records within the CRM systemTrack conversations, customer timelines, and buying readinessExecute consistent follow-up to nurture opportunitiesCollaborationCoordinate closely with the sales team and management to ensure strong handoffsSupport marketing and promotional initiatives that generate inbound interestWhat We're Looking ForWe are seeking individuals who are motivated, confident communicators, and highly organized.