Student Services Specialist I (Online Student Success Coach) University of LouisvilleStudent Services Specialist I (Online Student Success Coach)Louisville, KYKey responsibilities include providing personalized support to online students, collaborating with academic and support units to connect students with necessary resources, promoting a sense of belonging and community for online learners, tracking communications and identifying trends, supporting continuous improvement efforts and maintaining institutional knowledge and training and mentoring new Student Services Specialists. Essential Duties and Responsibilities: Provide personalized support to a caseload of online students by serving as a reliable point of contact, maintaining regular communication through email, phone, or virtual platforms, and offering one-on-one coaching to help them set goals, develop time management skills, navigate challenges and achieve academic success.
Account Executive - Online Military Division - Grand Canyon University Grand Canyon EducationAccount Executive - Online Military Division - Grand Canyon UniversityLouisville, KentuckyWorking independently, you’ll be using your out-of-the-box critical thinking skills to support prospective Grand Canyon University students through the admissions process, guiding them on the right path towards a successful online learning experience. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help non-traditional Grand Canyon University students level up in their lives through quality education.