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Computer proficient in Microsoft Windows and Office Suite to include Word, Excel, Power Point, Outlook and associated Maintenance Data Collection programs, internet and some training development software. MOTOR VEHICLE VIOLATIONS WHICH WILL DISQUALIFY AN APPLICANT INCLUDE, BUT ARE NOT LIMITED TO MORE THAN TWO MOVING VIOLATIONS; RESPONSIBILITY FOR MORE THAN ONE VEHICLE ACCIDENT, AND NO CONVICTION INVOLVING DRUGS OR ALCOHOL, HIT AND RUN, OR RECKLESS DRIVING.

Job Title: Transportation Safety Specialist<br/>Department: Safety<br/>Reports to: Director of Safety<br/><br/><br/><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> <br/>·         Performs monthly facility inspections on all assigned SporTran facilities and bus shelters (Non-Maintenance Facilities). <br/>·         Perform CNG tank inspections on all buses as needed. Coordinate timing with dispatch/maintenance as to not hinder service operation. Complete CNG training and pass exam within 120 days after assignment. <br/>·         Coordinate with outside vendor inspection requirements for bus and facility fire suppression systems, fire extinguisher, eye wash stations as needed while keeping accurate documentation. Ensure vendor safety while on SporTran property. <br/>·         Be the focal point for Maintenance safety issues over assigned shift while also supporting transportation safety. <br/>·         Prepare newly assigned SporTran vehicles (camera install, forms binders, decals…) Ensure they are ready for service on time. <br/>·         Monitor the TrackIt program daily.  Address accidents/incidents/customer complaints as assigned with urgency per SporTran policy. <br/>·         Monitor Whip Around pre/post trip emails daily.  Be proactive to address any safety items that are submitted as non-compliant. <br/>·         Monthly inspect and document assigned vehicle video cameras for proper operation and repair cameras as needed in a timely manner. <br/>·         Investigate all vehicle accidents and incidents on property.  Pull video and prepare all documentation and recommend corrective actions for Director of Safety. <br/>·         Inventory bus camera assets (A70) for accuracy and accountability monthly. <br/>·         Monitor facility/bus housekeeping program daily to ensure that hazardous conditions are minimized, buses are clean as well as administration office areas. Document non-compliance in Trackit. <br/>·         Assist other Safety Specialist with monthly camera inspections for proper operation as needed.  <br/>·         Assist other Safety Specialist when needed investigating accidents and incidents on route.  Review video and recommend corrective actions. <br/>·         Investigate public safety concerns as it pertains to SporTran Operations as needed. <br/>·         Train SporTran new hire employees on safety topics they will encounter. <br/>·         Quarterly train Operators, Maintenance, Mobility and Admin employees on relevant needed training.  Develop impactful training material (video’s, power points…) that address relevant safety concerns.  This involves classroom instruction time and presentation skills. <br/><strong> </strong><br/>·         Member of the Accident Review Board and Safety Committee. <br/>·         Performs other duties as assigned or required by management. <br/><br/><br/><strong>SKILLS AND ABILITY</strong> <br/>·         Ability to interpret company policies and union contract to shop employees. <br/>·         Ability to set the example while enforcing vehicle/maintenance safety practices and regulations. <br/>·         Ability to communicate effectively in writing and orally with employees, department heads and other company officials in a courteous and professional manner. <br/>·         Ability to develop training material via computer web-based software. <br/>·         Ability to present material in a classroom training environment. <br/>·         Mechanical skill to do minor repair work on bus camera systems. <br/>·         Ability to lift 35 pounds. <br/>·         Ability to work effectively in a diverse workforce. <br/> <br/><strong>SUPERVISORY AND ADMINISTRATIVE RESPONSIBILITIES</strong> <br/>·         Analyzes and resolves safety issues and assist workers in solving safety problems. <br/>·         Leadership traits that set themselves apart from their peers. <br/>·         Integrity to work alone and meet tasks according to deadlines. <br/>·         Initiative to step-up and take on new tasks with a desire to better themselves. <br/>·         Initiates or suggest plans to motivate workers to achieve safety goals. <br/>·         Team player attitude that brings cohesiveness and works well with others. <br/>·         Assures workers have and use required safety equipment. <br/><br/><strong>REQUIRED QUALIFICATIONS</strong> <br/>·         High School Diploma or its equivalent <br/>·         Computer proficient in Microsoft Windows and Office Suite to include Word, Excel, Power Point, Outlook and associated Maintenance Data Collection programs, internet and some training development software. <br/>·         Must have valid drivers’ license. <br/>·         Candidate shift schedule can be flexible to the mission needs. <br/>·         Must be able to work in extreme heat and cold weather. <br/> <br/><strong>PREFFERD QUALIFICATIONS</strong> <br/>·         Safety certifications (CPR/First Aid, 40 hr. HAZWOP, CDL) <br/>·         OSHA 10 course <br/>·         Other relevant certifications encouraged. <br/>                        <br/>NOTE:  INDIVIDUALS MUST BE PHYSICALLY CAPABLE OF OPERATING COMPANY VEHICLES SAFELY AND HAVE AN ACCEPTABLE DRIVING RECORD.  MOTOR VEHICLE VIOLATIONS WHICH WILL DISQUALIFY AN APPLICANT INCLUDE, BUT ARE NOT LIMITED TO MORE THAN TWO MOVING VIOLATIONS; RESPONSIBILITY FOR MORE THAN ONE VEHICLE ACCIDENT, AND NO CONVICTION INVOLVING DRUGS OR ALCOHOL, HIT AND RUN, OR RECKLESS DRIVING. <br/><strong><em> </em></strong><br/>I<strong>mportant Information </strong><br/><ul><li><strong>All positions are Safety Sensitive and require pre-employment drug testing, background checks, and clean driving records, and applicants must be able to work flexible shifts. </strong></li></ul><strong><em>SporTran provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SporTran complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </em></strong><br/><strong><em><br/>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></strong><br/><br/>

SporTran

Maintenance/Transportation Safety Specialist

Administrative Skills

Analysis Skills

Buses

CDL Driver's License

CPR Certification

Communication Skills

Computer Skills

Corporate Policies

Corrective Action

Data Collection

Documentation

Driver's License

Fire Suppression/Control

First Aid

High School Diploma

Housekeeping/Cleaning

Internet Application

Leadership

Lift/Move 35 Pounds

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Windows Operating System

Microsoft Word

OSHA

Online Training

Presentation/Verbal Skills

Problem Solving Skills

Public Safety

Regulations

Safety/Work Safety

Staff Motivation

Staff Training

Team Player

Time Management

Transportation Planning

Writing Skills

FULL_TIME

Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Associate - Commercial Lines</b> <br/><b>Work Mode: </b>Remote, Eastern and Central Times Zones Only<b> | Location/Supporting: </b>St. Petersburg, FL<b> | Book Focus: </b>Transportation <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. </p></li></ul></div><div><ul><li><p><b>Task Processing:</b> Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. </p></li></ul></div><div><ul><li><p><b>New and Renewal Business Support:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. </p></li></ul></div><div><ul><li><p><b>Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of customer service experience in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing, professional designation (CISR) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 60-70K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

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Maintenance/Transportation Safety Specialist SporTran

Senior Account Associate- Commercial Insurance (Transportation) Insurance Office of America

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