Compliance Operations Analyst KlaviyoCompliance Operations AnalystBoston, MA$96,000–$144,000 / yearAI fluency— understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Board Certified Behavior Analyst South Shore Autism Center LLCBoard Certified Behavior AnalystDorchester, MA$73,000–$85,000 / yearThe essential functions include, but are not limited to the following: Client-specific oversight, initial assessment, treatment plan writing, reassessments, gather and maintain session schedule, caseload supervision/management. An SSAC Behavior Analyst demonstrates strong clinical skills, commitment to supervising a team of behavior therapists, and excellent communication with parents, supervisors, and supervisees.
Senior Financial Analyst Berkeley Research Group, LLCSenior Financial AnalystBoston, MA$80,000–$135,000 / yearComprised of experienced, hands-on professionals that are results-oriented and data-driven, the market leading BRG Corporate Finance practice collaborates as partners with management teams and sponsors to focus on strategic options that maximize value for stakeholders. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.
MES Analyst Ken`s FoodsMES AnalystMarlborough, Massachusetts$110,000–$135,000 / yearFull timeWe are seeking a highly motivated MES Analyst with experience in food manufacturing and the Ignition platform or similar MES to support, enhance, and optimize manufacturing execution systems across production operations. This role will serve as a key technical resource responsible for MES configuration, data integration, production reporting, and continuous improvement initiatives within a regulated food manufacturing environment.
NewLead, Mechanical Engineer - Structural Analyst (Space Systems) L3Harris TechnologiesLead, Mechanical Engineer - Structural Analyst (Space Systems)Wilmington, MA$106,000–$197,000 / yearThis expert-level position requires mastery of sophisticated analysis techniques, technical leadership across programs, mentoring of junior staff, and collaboration with multidisciplinary teams to ensure structural integrity and system performance from concept through flight. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
NewSpecialist, Mechanical Engineer - Structural Analyst (Space Systems) L3Harris TechnologiesSpecialist, Mechanical Engineer - Structural Analyst (Space Systems)Wilmington, MA$75,500–$142,500 / yearPerform comprehensive analyses for structural responses to ground, test, launch, and on-orbit environments, including: Structural strength and stability, Modal characteristics and dynamic response, Vibroacoustic environments, Thermoelastic response, Optomechanical performance, Fatigue/fracture assessments. This position requires independent execution of sophisticated analyses, technical leadership, and collaboration across multidisciplinary teams to ensure structural integrity and system performance from concept through flight.
Associate Supply Chain Analyst Medline IndustriesAssociate Supply Chain AnalystUxbridge, MA$62,000–$93,000 / yearFull timeAssociate Analyst Supply Chain is responsible for leading supply chain projects from concept to completion, mentoring team members, and driving operational efficiency through data analysis and cross-functional collaboration. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
NewSpecialist, Mechanical Engineer - Dynamics Analyst (Space Optical Systems) L3Harris TechnologiesSpecialist, Mechanical Engineer - Dynamics Analyst (Space Optical Systems)Wilmington, MA$75,500–$142,500 / yearL3Harris is seeking a highly skilled Dynamics Analyst to perform design, analysis, modeling, and testing of high-performance controls for electro-mechanical and optical-mechanical systems with focus on Attitude Control Systems, Controls, LOS/Jitter, and/or dynamic testing. Structural Dynamics and Vibration Analysis: Performing structural dynamics and vibration analysis, including random vibration and acoustic analysis, design, measurement, and computation of multi-degree-of-freedom systems.
Associate Director, G&A Business Systems Analyst, IT Agios PharmaceuticalsAssociate Director, G&A Business Systems Analyst, ITCambridge, MA$153,541–$230,312 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
Principal Financial Analyst Waters CorporationPrincipal Financial AnalystMilford, MAWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. The Principal Financial Analyst reports to the Director of Finance, Analytical Science Division Global FP&A, and will partner closely with the Commercial Excellence and Marketing organization to drive sustainable growth, commercial effectiveness, and ROI on strategic investments.
Senior Financial Analyst – R&D KlaviyoSenior Financial Analyst – R&DBoston, MA$96,000–$144,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Advise Engineering, Product, and GTS leaders on financial implications of strategic decisions, including long-term planning, investment tradeoffs, and resource allocation.
Principal BI Analyst Waters CorporationPrincipal BI AnalystMilford, MAThis role collaborates closely with executive leadership, Sales, Marketing, Finance, and Business Unit stakeholders to identify business opportunities, influence strategy, and deliver scalable analytics solutions. The Principal Business Intelligence Analyst serves as a strategic analytics partner responsible for transforming complex data into actionable insights that drive commercial performance, operational excellence, and enterprise decision-making.
NewLEAD EPIC ANALYST, PROFESSIONAL BILLING Boston Children's HospitalLEAD EPIC ANALYST, PROFESSIONAL BILLINGBoston, MAThe Lead Analyst for the Professional Billing IT team is responsible for the advanced design, building/configuring, testing, and support of the Epic Professional Billing application. Gold Star Implementation: Champion the implementation of Gold Star and Staying Current functionalities to maintain system performance and improve operational efficiency.
NewSR IT EPIC ANALYST Cadence/Referrals Boston Children's HospitalSR IT EPIC ANALYST Cadence/ReferralsBoston, MAPerform advanced Epic builds, configurations, customizations, and modifications including security changes, order sets, templates, scheduling logic, provider setup, and integrated workflows. Serves as a senior Epic application subject matter expert responsible for the design, build, testing, implementation, integration, and ongoing support of Epic applications and related operational processes.
Business Analyst The Computer Merchant, LtdBusiness AnalystBoston, MA$60–$63 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Facilitate backlog grooming/refinement sessions with product owners, business stakeholders, developers, and QA teams to prioritize enhancements, clarify requirements, and ensure readiness for development sprints.
Systems Operations Analyst, Production Commonwealth of MassachusettsSystems Operations Analyst, ProductionQuincy, MAProgram Coordinator II'',''Program Coordinator II'',''United States-Massachusetts-Quincy - 100 Hancock Street'',''United States-Massachusetts-Quincy - 100 Hancock Street'',''Administrative Services'',''Administrative Services'',''Exec Office Of Health and Human Services'',''Exec Office Of Health and Human Services'',''Full-time'',''Full-time'',''Day'',''Day'',''Jun 17, 2026, 4:36:33 PM'',''Jun 17, 2026, 4:36:33 PM'',''1'',''1'',''104,315.38'',''72,172.36'',''104,315.38'',''Yearly'',''Sandra Semedo, Sandra. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Revenue Cycle Operations Analyst Boston Medical CenterRevenue Cycle Operations AnalystMA$62,500–$91,000 / yearPOSITION SUMMARY: Under the direction of the Cash Processing Manager and Director of Middle Revenue Cycle, the Revenue Cycle Operations Analyst is responsible for maintaining the integrity of cash for both Boston Medical Center (BMC) and Boston University Medical Group (BUMG). The Revenue Cycle Operations Analyst is also responsible for monitoring, working and assessing various workqueues within the Electronic Health Record (EHR) system and working with IT to improve system workflow based on trends and patterns identified.
Treasury Operations Analyst Financial Information Technologies LLCTreasury Operations AnalystBeverly, MA$55,000–$70,000 / yearThis integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. The Treasury Operations Analyst supports daily treasury and financial operations by processing payment activity, monitoring banking transactions, resolving discrepancies, and maintaining accurate operational records.
Investment Operations Analyst, Alternatives MassMutualInvestment Operations Analyst, AlternativesBoston, MassachusettsAs an Investment Operations Analyst, you will work closely with a variety of internal and external stakeholders, including internal operations, legal, compliance, external venders, fintech platforms, and financial advisors on a comprehensive range of offerings. As an Investments Operations Analyst on the Alternative Investments Product team, you’ll support a growing range of offerings, such as private placements, interval funds, and tax-efficient strategies.
Business Operations Analyst Manulife Financial CorpBusiness Operations AnalystBoston, MA$53,250–$88,750 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Trade Operations Analyst Daley and AssociatesTrade Operations AnalystBoston, MA$30–$40 / hourThe Trade Operations Analyst will support the firm's Investment Operations team by ensuring investment transactions and portfolio holdings remain compliant with client investment guidelines and regulatory requirements. The ideal candidate will have 1-3 years of investment management or investment operations experience, strong knowledge of investment products, and excellent analytical and communication skills.
NewOperations Analyst, Customer Journey & Retention - Acton, MA (Hybrid) Insulet CorpOperations Analyst, Customer Journey & Retention - Acton, MA (Hybrid)Acton, MA$65,200–$97,750 / yearThe Operations Analyst, Customer Journey & Retention will play a critical role in helping customers successfully start and remain engaged with Insulet's products by identifying, prioritizing, and driving initiatives that improve customer retention and adherence. Working closely with Customer Success leadership, this role will help shape programs, pilots, and engagement strategies focused on understanding customer behaviors, identifying potential gaps in the customer journey, and implementing solutions that keep customers on track.
Senior Analyst, Media Business Operations Publicis Groupe SASenior Analyst, Media Business OperationsBoston, MA$60,800–$89,600 / yearDigitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Overview What you'll do: As a Media Business Operations Senior Analyst, you will responsible for the day-to-day support and project management of Media Business Operations initiatives for a specific client(s).
Sr. Operations Analyst IPG PhotonicsSr. Operations AnalystOxford, Massachusetts$78,872–$104,506Establish, monitor, and optimize minimum inventory levels for components and assemblies used in manufacturing, incorporating open demand, lead times, capacity constraints, and competing internal priorities. This role applies independent judgment, deep analytical expertise, and cross-functional collaboration to improve material planning, inventory optimization, cost efficiency, and operational performance.
Sr. Partner Operations Analyst PTC IncSr. Partner Operations AnalystBoston, MA$82,000–$131,000 / yearToday, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work.
Trade Operations Analyst RA Capital ManagementTrade Operations AnalystBoston, MassachusettsFrom helping them recruit talent to helping them recruit patients for their studies to helping match them to strategic partners and even going to Washington to win reforms, RA Capital’s large team has people with nearly every relevant expertise one might need to turn an idea into a cure that actually helps people. This position will focus on trade support, reconciliations, treasury management, middle office operations, regulatory reporting support, and operational process improvement, while partnering closely with internal teams and external counterparties to ensure accuracy, efficiency, and scalability of operational workflows.
Treasury Operations Analyst - Insurance Liquidity Forecast KKR & Co IncTreasury Operations Analyst - Insurance Liquidity ForecastBoston, MA$60,000–$90,000 / yearPerform daily liquidity management processes supporting operations and investment activity by working collaboratively with Banks, Global Atlantic's Investment Team, Third Party Administrators (TPA), Risk Management, and Accounts Payable. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities.
Salesforce Business Operations Analyst Pilot Thomas LogisticsSalesforce Business Operations AnalystBoston, Massachusetts$67,000–$90,000 / yearWe strongly encourage applications from individuals transitioning into Salesforce from other roles — including former power users, operations coordinators, sales analysts, or support specialists who have developed deep platform knowledge as part of their day-to-day work. You will spend a meaningful portion of your time engaging directly with stakeholders and end users — gathering feedback, solving day-to-day platform challenges, translating business needs into Salesforce solutions, and building trust across the organization.
Senior Revenue Operations Analyst Definitive Healthcare, USSenior Revenue Operations AnalystFramingham, MA$77,000–$143,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
Advertising Operations Analyst Appcast IncAdvertising Operations AnalystNewton, MAWith input from Account Managers, Tech Services and Partnerships teams, identify opportunities to reduce the amount of time it takes to setup new customers, increase the financial performance of the Employer advertising business and increase the amount of campaigns that an Account Manager and AdOps Analyst can effectively support. Join meetings with the Business Development team with partners to learn how their jobs marketplaces work, share best practices across the industry with an eye towards supporting partner growth in terms of spend, apply delivery and number of hires delivered to customers.
Sales Operations Analyst Getinge ABSales Operations AnalystBoston, MAWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. Responsible for executing the global order-to-cash process, including creating quotes and sales orders for internal and external customers, creating invoices or credit memos, and following up on overdue invoices.
Interoperability Operations Analyst Zus HealthInteroperability Operations AnalystBoston, MA$80,000–$130,000 / yearFounded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.
Investment Trade Operations Analyst Daley and AssociatesInvestment Trade Operations AnalystBoston, MA$23–$24 / hourKeywords: entry level, bachelor’s degree, finance, investment operations analyst, investment accounting analyst, portfolio accounting analyst, portfolio operations analyst, trade operations . We are currently seeking candidates for multiple opportunities as an Investment Trade Operations Analyst at a global asset management company with a location in Downtown Boston, MA, 02110.
Trade Operations Analyst - Boston, MA Daley and AssociatesTrade Operations Analyst - Boston, MABoston, MA$30–$40 / hourPartner closely with Investment Operations, Portfolio Management, Product Management, and Global Relationship teams to address guideline-related inquiries. This role supports investment teams by ensuring portfolio transactions and holdings comply with client investment guidelines and regulatory requirements.
NewNetwork Operations Analyst, Officer State StreetNetwork Operations Analyst, OfficerQuincy, MassachusettsAs an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. The individual will work closely with engineering, security, infrastructure, and application teams to resolve incidents, implement changes, and support business-critical initiatives.
Senior Sales Operations Analyst AppExtremes LLCSenior Sales Operations AnalystBoston, MA$98,850–$125,000 / yearBy unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.
Equity Operations Analyst GTT, LLCEquity Operations AnalystBoston, MAThis includes the auditing of data related to employee payroll contributions, purchase details for upload to the E*TRADE system, purchase data for deposit of shares into employee accounts, and reports for local Human Resources, Finance, and Accounting teams. The Equity Operations Analyst will support the accurate and timely administration of global equity programs, including restricted stock units (RSUs) and the Employee Stock Purchase Plan (ESPP).
Operations Analyst Man GroupOperations AnalystBoston, MassachusettsPowered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.
Sr. Operations Analyst (Hybrid) NFP CorpSr. Operations Analyst (Hybrid)MA$60,000–$85,000 / yearOnboard new brokers, including management of appointment process, ensuring licensure and other requirements are met, handle initial communications with brokers and provide demonstrations of all systems that support our brokers with new clients and management of their existing clients. Essential Duties & Responsibilities: Responsible for the timely and accurate response to and resolution of client specific requirements to ensure appropriate access to healthcare services: Coordinate with internal teams to support and ensure smooth new ICHRA implementations and employee enrollments.
Sr. Operations Analyst (Hybrid) Aon PlcSr. Operations Analyst (Hybrid)MA$60,000–$85,000 / yearIn addition, we support the growing Individual Coverage HRA (ICHRA) model and partner with third‑party ICHRA administrators to help employers and their employees navigate and implement this innovative approach to group health coverage We in search of a Senior Operations Analyst to perform a variety of operational duties in support of our client, broker, and vendor partnerships. Onboard new brokers, including management of appointment process, ensuring licensure and other requirements are met, handle initial communications with brokers and provide demonstrations of all systems that support our brokers with new clients and management of their existing clients.
Senior ETF Operations Analyst Wellington ManagementSenior ETF Operations AnalystNeedham, MassachusettsExamples of our benefits include retirement plan, health and wellbeing, dental, vision,and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time). The base salary range for this position is: USD 90,000 - 180,000 This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education.
Senior ETF Operations Analyst Wellington Management Company LLPSenior ETF Operations AnalystBoston, MA$90,000–$180,000 / yearIn addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Partner with Portfolio Management, Product Management, Investment Implementation, Trading, Operations, Technology, Legal and Compliance to effectively grow and operationalize our lineup of ETF products.
Investment Operations Analyst, Alternatives Massachusetts Mutual Life Insurance CompanyInvestment Operations Analyst, AlternativesBoston, MA$67,400–$88,400 / yearThe Impact: As an Investment Operations Analyst, you will work closely with a variety of internal and external stakeholders, including internal operations, legal, compliance, external venders, fintech platforms, and financial advisors on a comprehensive range of offerings. As an Investments Operations Analyst on the Alternative Investments Product team, you'll support a growing range of offerings, such as private placements, interval funds, and tax-efficient strategies.
Senior Sales Operations Analyst XometrySenior Sales Operations AnalystBoston, MADesign and continuously refine sales performance and quota models, incorporating historical trends, pipeline data, seasonality, and rep-level variance to drive quota setting, attainment tracking, and revenue forecasting at the leadership and board level. How You'll Contribute: Act as the primary analytics partner to Sales leadership and senior executives — proactively defining key metrics, surfacing strategic insights, and shaping decisions on quota, territory, headcount, and pipeline strategy.
Principal Sales Operations Analyst ImprivataPrincipal Sales Operations AnalystWaltham, MAThis role is responsible for identify opportunities, align across cross-functional stakeholders, conduct data analytics, bookings forecasting, pipeline analysis, deal structuring and partnering with sales leadership. Provide actionable analysis on key sales KPIs, including forecast accuracy, pipeline quality, deal movement, booking trends, ARR, average deal size, discounting, and quarterly performance drivers.
NewBusiness Analyst - Service & Operations Focus Financial PartnersBusiness Analyst - Service & OperationsNeedham, MassachusettsBlending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. Serving as an extension of the leadership team, this role leverages data, analytics, AI-enabled tools, and business analysis to improve operational performance, inform strategic decisions, and support the evolution of the Service & Operations operating model.
Compliance Operations Analyst Klaviyo IncCompliance Operations AnalystBoston, MA$96,000–$144,000 / yearAI fluency-understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
NewSenior Analyst, Retail Revenue Operations: GTM Analytics & Operations Toast IncSenior Analyst, Retail Revenue Operations: GTM Analytics & OperationsBoston, MA$142,000–$227,000 / yearThis role sits at the intersection of analytics, GTM strategy, sales operations, and data infrastructure, translating ambiguous needs into scalable tools, insights, and workflows improving decision-making. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
NewAnalyst, Media Business Operations Publicis GroupeAnalyst, Media Business OperationsBoston, MA$49,305–$68,530 / yearDigitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Company DescriptionDigitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks.
Global OPUS Customer Operations Analyst (CONTRACT - 6 Months) Connexion Systems + EngineeringGlobal OPUS Customer Operations Analyst (CONTRACT - 6 Months)Lexington, MA$35–$44 / hourResponsibilities As a member of the customer service team, the Global OPUS Order Support Analyst will provide seamless project coordination, customer service and support of global customers inquiries and orders: Supporting customer products and unique account requirements. Facilitate the launch of the complaint process with customers by providing the documentation and escalation required internally for resolution with Product Management, Quality, Manufacturing, Supply Chain and the Sales team.