IT Customer Support Journeyman AHU Technologies IncIT Customer Support JourneymanWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.
IT Support Technician I Grossberg Company LLPIT Support Technician IBethesda, MarylandThe IT Support Technician I will play an important role in maintaining our technology infrastructure by providing helpdesk support, troubleshooting hardware and software issues, and assisting with the setup and deployment of workstations and equipment. This role is ideal for a motivated individual who enjoys working in a hands-on environment, supporting end users, and resolving day-to-day technical issues, while working under the direction of the Firm’s IT Manager.
IT Support Specialist Concept PlusIT Support SpecialistFairfax, VirginiaDiagnose, resolve, and document integration issues between core Microsoft 365 environments and 3rd-party SaaS platforms, enterprise line-of-business applications, and productivity tools (e.g., SSO/SAML auth, API connector syncs, add-ins). Work closely with Tier 1 staff to review ticket quality, provide hands-on technical guidance, enforce consistent support workflows, and foster a team culture oriented around fast, quality resolution, that centers on root cause analysis.
IT Support Specialist Lentech Inc.IT Support SpecialistFort Meade, MDInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiberoptic modems, multiplexers, fiberoptic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. Collaboration: Work closely with other IT teams, vendors, and business units to drive successful project outcomes and continuous improvement.
Coordinator, IT Technical Support Conservation InternationalCoordinator, IT Technical SupportArlington, VA$60,000–$72,500 / yearYou'll deliver hands-on PC and Mac support, resolve incidents and service requests, participate in the user's lifecycle from onboarding to offboarding, and help build end-user capability through training, clear documentation, and a well-maintained knowledge base. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together.
IT Support Technician 2025-ACA-804 ICESIT Support Technician 2025-ACA-804Springfield, VirginiaDesired Qualifications: Master’s degree or higher in related technical or scientific fields such as Engineering, Physics, Mathematics, Operations Research, Engineering Management, Computer Science, Information Technology, Management Information Systems, or related STEM degree. This mid-level IT Support Technician role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.
Hiring Cleared Enterprise IT & Mission Support Specialists - TS SCI w Poly OR Poly Obtainable PeratonHiring Cleared Enterprise IT & Mission Support Specialists - TS SCI w Poly OR Poly ObtainableHerndon, Virginia$86,000–$138,000 / yearFull timeResponsibilities: Peraton is actively building a pipeline of qualified candidates in anticipation of upcoming opportunities supporting the operational backbone of a 24x7 intelligence enterprise – where mission continuity is non-negotiable and modernization is intentional. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
IT Support Analyst Amatriot Group, LLCIT Support AnalystWest Bethesda, MDThe selected candidate will provide daily technical support to government personnel while administering servers, maintaining databases, troubleshooting enterprise applications, and ensuring the reliable operation of critical IT infrastructure. Collaborate closely with fellow system administrators, software developers, database administrators, and network engineers to support ongoing projects and operational requirements.
Hardware Technician 1 - Voice IT Field Support Specialist (Cleared) SCD Information TechnologyHardware Technician 1 - Voice IT Field Support Specialist (Cleared)Columbia, MarylandThe ideal candidates are highly skilled in installing, repairing and troubleshooting computer hardware and peripherals and well-versed in installing windows, software, applications, antivirus and patches to support a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
5155 - Data Center IT Infrastructure Technician NTT Global Data Centers5155 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, performing desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
IT Support Specialist HelsingIT Support SpecialistWashingtonOn-Site Mobility: While you’ll be based in D.C., you will occasionally travel to our operational and test facilities (such as our site in West Virginia) to set up and support localized IT environments. Device Management: Manage the lifecycle of our hardware fleet, including deploying, configuring, and maintaining Windows and macOS laptops and peripherals.
NewIT Services Tier II (PT Support) with Min 6yrs exp (Webcam interview)(PART TIME ONSITE _only Local to DMV Area) Advanced American Technologies, IncIT Services Tier II (PT Support) with Min 6yrs exp (Webcam interview)(PART TIME ONSITE _only Local to DMV Area)2720 Martin Luther King Jr Ave SE, DCdesigning, developing, and testing computer systems and components Required 6 Years Bachelor s degree in IT or related field or equivalent experience Required 0 Experience with IT lifecycle management, performance monitoring, and QA Required 2 Years Experience with IT system security principles and technical documentation. This role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption.
IT Support Analyst - Field Technology Allan Myers, IncIT Support Analyst - Field TechnologyFairfax, Virginia$80,000–$90,000 / yearQualifications: The ideal candidate will be able to demonstrate their problem-solving and critical thinking on each and every assignment, employ their verbal and written communication skills to influence outcomes and bring their tenacity and drive to achieve business objectives. The ideal candidate will be able to demonstrate their problem-solving and critical thinking on each and every assignment, employ their verbal and written communication skills to influence outcomes and bring their tenacity and drive to achieve business objectives.
NewIT Services Tier II (Part-Time Support) Dhaka Technologies Limited CompanyIT Services Tier II (Part-Time Support)Washington, DCThis is an experienced IT professional role, requiring six to ten years of experience, providing Tier II support for critical 911 and 311 operations, including troubleshooting workstations, applications, and networks, and supporting Mobile Data Computers to ensure field unit connectivity. This role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption.
NewIT Services Tier II PT Support GoIntellects Inc.IT Services Tier II PT SupportWashington, DCFull timeThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. Complete Description: T he Tier II technician provides direct technical support for the District’s 911 and 311 call floors, per client mission to ensure uninterrupted operation of 91/311-critical applications, hardware, and communication systems.
IT Technician (onsite Millersville MD) Marathon TSIT Technician (onsite Millersville MD)Ashburn, VAThis role involves processing trouble tickets, imaging and encrypting devices, shipping and receiving IT equipment, performing laptop repairs, and maintaining an organized warehouse environment. Receive and manage bulk shipments of IT equipment from third-party vendors, including unloading large pallets from tractor-trailers and distributing them within the warehouse.
Help Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VAFull timePerform advanced remote troubleshooting for:Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)Email services and Microsoft OutlookPersonal Identity Verification (PIV) card authenticationRemote VPN access (GlobalProtect and Zscaler)Remote access via DHS Workplace (WaaS)Microsoft Office productsWindows OS and Active DirectoryRemote software installationsResolve 90% of tickets assigned to Tier II in alignment with AQL targets. Help Desk Specialist II (Tier 2 – Advanced Support)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified) Position SummaryAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD).
NewIT Mission Analyst Barrow Wise ConsultingIT Mission AnalystMDFull timeAnalyze operational and project performance indicators, including incident counts, resolution durations, change success rates, project execution, and dashboard utilization. Evaluate maturity levels, identify strengths and weaknesses, and document root causes across personnel, processes, tools, governance, and organizational culture.
IT Audit Consultant Barrow Wise ConsultingIT Audit ConsultantMDFull timeResponsibilities: The IT Audit Consultant will support Barrow Wise's DHS project and perform the following duties:Lead independent IT audits and current-state assessments for federal IT departments. Analyze operational and project metrics, including incident volumes, resolution times, change success rates, project delivery performance, and dashboard usage.
IT Product Support Specialist Great MindsIT Product Support SpecialistDc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.