Director of Clinical Operations JobotDirector of Clinical OperationsCharlotte, NC$150,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Inventory Specialist - Warehouse Operations JobotInventory Specialist - Warehouse OperationsIndian Trail, NC$20–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Data Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Matthews, NC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewDirector, Financial Operations Vaco LLCDirector, Financial OperationsCharlotte, NY$150,000–$200,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role will oversee core operational accounting functions including treasury operations, policyholder activity reconciliations, and accounts payable, while ensuring strong controls around financial operations and regulatory compliance.
Senior Operations Specialist JobotSenior Operations SpecialistCharlotte, NC$80,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Growing and dynamic organization that is involved in the design, development, and manufacturing of electrical products for the North American market, drawing on extensive industry experience and established technologies to deliver high-quality solutions.
NewService Operations Coordinator | Full Time In-Office (Monday–Friday) | 6:30 AM-3:30 PM |Charlotte, NC (28206) |$24–$28 / hr AutoTech Solutions LLCService Operations Coordinator | Full Time In-Office (Monday–Friday) | 6:30 AM-3:30 PM |Charlotte, NC (28206) |$24–$28 / hrCharlotte, NC$24–$28 / hourThis role is responsible for creating service and repair quotes, entering and managing service orders in Acumatica, recording technician dispatch scheduling, and serving as a point of contact for customers requesting repairs or service support. AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships.
Manager, Operations (Distribution Center) Spencer'sManager, Operations (Distribution Center)Charlotte, NCWhether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. The Operations Manager oversees the daily operations at our Charlotte Distribution Center to ensure efficient merchandise flow, optimize productivity, and maintain budget performance.
NewSenior Property Manager - Link Apartments® Monford Grubb PropertiesSenior Property Manager - Link Apartments® MonfordCharlotte, NCAt Grubb Properties, our most successful leaders are: Driven: You take ownership, act proactively, and continuously look for ways to improve operations, team performance, and the resident experience. This role is ideal for a strategic, hands-on leader who can balance financial performance, team development, resident satisfaction, and property operations while fostering a strong sense of community and accountability.
NewHR Operations Consultant First Horizon BankHR Operations ConsultantCharlotte, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Run case intake and triage operations: assess incoming cases on severity, complexity, and expertise required; route to the appropriate Risk Consultant, AR Consultant, or external partner; design and refine the triage framework, escalation protocols, and SLA expectations .
Electrical Senior Project Manager - DATA CENTERS JobotElectrical Senior Project Manager - DATA CENTERSCharlotte, NC$150,000–$300,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role requires effective communication with executive leadership, owners, design teams, and field personnel, as well as the ability to influence outcomes without direct authority over all contributors.
Senior Project Manager – Data Center Construction JobotSenior Project Manager – Data Center ConstructionCharlotte, NC$130,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.
Engineering Project Manager JobotEngineering Project ManagerCharlotte, NC$140,000–$165,000 / yearThe Regional Engineering Projects Manager leads the planning, execution, and delivery of capital and engineering projects across multiple manufacturing sites within the assigned region. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Technical Product Manager - Engine Cooling Systems JobotTechnical Product Manager - Engine Cooling SystemsCharlotte, NC$120,000–$150,000 / yearHigh-visibility product manager role—$120K-$140K base + bonus driving growth for engine cooling and thermal management systems supporting major OEMs and fast-growing data center infrastructure projects. This division designs and manufactures large engine cooling systems entirely in-house—from raw materials through finished assemblies—including radiators, charge air coolers, bar plate heat exchangers, heat exchangers, and electronic fan controls.
Associate National Account Manager Company ConfidentialAssociate National Account ManagerCharlotte, NCFull timeBuild and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.
Business Support/Operations Analyst BC ForwardBusiness Support/Operations AnalystCharlotte, NC$44–$44.62 / hourFull timeThe ideal candidate will have strong experience in logistical and business analysis support, executive communication, and MS Office productivity, and a proven ability to operate effectively in a high-pressure environment while driving clarity, organization, and timely delivery. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewSenior Accountant Vaco LLCSenior AccountantCharlotte, NC$83,000–$83,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewProduct Manager 5 - Contingent Pinnacle Technical ResourcesProduct Manager 5 - ContingentCharlotte,, North Carolina$65–$68 / hourContractorAgentic Solution Design, MCP Tools & Workflow OrchestrationDesign and implement agentic AI solutions using process artifacts as input for workflow automation. The role focuses on embedding LLM-powered, agentic workflows directly into enterprise processes, enabling measurable business outcomes, operational transformation, and scalable AI adoption.
NewInterim Financial Planning and Analysis Manager Vaco LLCInterim Financial Planning and Analysis ManagerCharlotte, NC$55–$65Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company’s culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today’s highly competitive job marketplace through our direct access to HR departments and hiring managers.
NewTravel Nurse RN - Nurse Manager in Charlotte, NC Cynet HealthTravel Nurse RN - Nurse Manager in Charlotte, NCCharlotte, NCJob Title: CVOR Nurse Manager Profession: Manager Specialty: Nurse Duration: Full-Time Shift: Day Hours per Shift: 40 Experience: CVOR experience, Nurse Manager experience, Leadership experience License: Current RN license required Certifications: Leadership certification required within 1 year of eligibility, BLS required prior to clinical duties Must-Have: Graduate from an accredited School of Nursing, Master's degree from a healthcare-related program or MBA acceptable, Enrollment in MSN program within 5 years of hire if undergraduate degree is BSN Description: The Nurse Manager assesses, plans, coordinates, and evaluates the clinical and operational functions of a nursing unit. Demonstrates and supports a Professional Practice model that fosters collaboration with interdisciplinary partners to achieve high-quality patient outcomes.
Project Director System OneProject DirectorCharlotte, NC$190,000–$240,000 / hourThis is a high-impact leadership role focused on driving project performance, developing teams, and building strong client relationships across a growing project portfolio. System One is seeking a Project Director to lead engineering project delivery and oversee a portfolio of complex projects within the process, energy, and chemical industries.
NewContents General Manager Restoration RecruitersContents General ManagerCharlotte, NCAre you a high-level contents restoration leader who knows how to scale operations, lead teams, build systems, and drive profitability across multiple locations?. We are seeking an experienced Contents Division Manager to oversee and grow multi-location contents restoration operations for a rapidly expanding restoration organization.
Restaurant Assistant Manager Zaxby'sRestaurant Assistant ManagerCharlotte, NC$19–$22To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
Maintenance Manager Mauser Packaging SolutionsMaintenance ManagerCharlotte, NCOversees, plans and issues work orders to appropriate shift team members for the implementation of equipment modifications as well as preventative and any corrective maintenance. At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better—and help them be better stewards of the environment.
Store Manager Concord NC SafeliteStore Manager Concord NCConcord, NCOversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
Store Manager Pineville, NC SafeliteStore Manager Pineville, NCPineville, NCOversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
IT Program Manager - Delivery Lead BC ForwardIT Program Manager - Delivery LeadCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in portfolio financial management, delivery governance, and cross-team coordination and a proven ability to lead end-to-end financial operations, enhance tooling and reporting, and improve forecasting and chargeback models. We are seeking an experienced IT Program Manager - Delivery Lead to drive financial stewardship and delivery operations across a portfolio of products within Financial Operations.
Financial Planning & Analysis (FP&A) Manager BC ForwardFinancial Planning & Analysis (FP&A) ManagerCharlotte, NC$58–$58.35 / hourFull timeThe ideal candidate will have strong experience in financial planning and analysis, advanced Excel and PowerPoint skills, and a proven ability to influence stakeholders and deliver structured outcomes across functions. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Senior Administrative Assistant BC ForwardSenior Administrative AssistantCharlotte, NC$46–$46.16 / hourWith delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients.
Product Manager - Tech Delivery BC ForwardProduct Manager - Tech DeliveryCharlotte, NC$76–$76.38 / hourThe ideal candidate will have strong experience in technology finance, corporate forecasting, and cross-functional delivery and a proven ability to connect business strategy to financial plans and drive enterprise initiatives to outcomes. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
IT Operations Manager - Software Asset Management (SAM) U.S. BancorpIT Operations Manager - Software Asset Management (SAM)Charlotte, NC$111,605–$131,300 / yearThe IT Operations Manager leads a specialized team responsible for driving operational excellence across software lifecycle management, including compliance, optimization, audit readiness, and reporting while minimizing operational risk, maintaining service stability, and ensuring alignment with enterprise procedures and regulatory expectations. As a visible technology leader at U.S. Bank, your leadership will shape how thousands of employees consume and manage software within a top‑5 financial services organization reinforcing resilience, trust, financial stewardship, and responsible technology management with our cross‑organizational partners.
Facilities Management Engineering Operations Manager onsite in Concord, NC- Life Sciences/ Pharmaceutical CBRE Group IncFacilities Management Engineering Operations Manager onsite in Concord, NC- Life Sciences/ PharmaceuticalConcord, NCAbout CBRE: When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. About the Role: As a CBRE FM Engineering Ops Manager, you will help manage the team responsible for providing technical and operational support to a large pharmaceutical account team.
IT Operations Manager - Vulnerability Management (Endpoint Technology) U.S. BancorpIT Operations Manager - Vulnerability Management (Endpoint Technology)Charlotte, NC$111,605–$131,300 / yearLegacy processes are simplified, automated, or removed, operational teams demonstrate measurable improvements in efficiency and consistency, leadership has improved visibility into vulnerability and operational health, and vulnerabilities are remediated more quickly and effectively, reducing risk to systems and employees. The successful candidate will provide leadership and direction to teams responsible for vulnerability remediation and endpoint operational processes, helping modernize how work is planned, executed, and measured.
IT Operations Manager - Software Asset Management (SAM) U.S. BankIT Operations Manager - Software Asset Management (SAM)Charlotte, North CarolinaThe IT Operations Manager leads a specialized team responsible for driving operational excellence across software lifecycle management, including compliance, optimization, audit readiness, and reporting while minimizing operational risk, maintaining service stability, and ensuring alignment with enterprise procedures and regulatory expectations. As a visible technology leader at U.S. Bank, your leadership will shape how thousands of employees consume and manage software within a top‑5 financial services organization reinforcing resilience, trust, financial stewardship, and responsible technology management with our cross‑organizational partners.
Operations Management Trainee Avis Budget GroupOperations Management TraineeCharlotte, North CarolinaAfter completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
Operations Manager | Distribution Manager (Management Consultant Opportunity) DeWolff, Boberg and Associates IncOperations Manager | Distribution Manager (Management Consultant Opportunity)Charlotte, NCArmed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our clients existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed.
Senior Manager, Identity & Access Management – Global Operations The Vanguard GroupSenior Manager, Identity & Access Management – Global OperationsCharlotte, PennsylvaniaOur teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.
Property Management Operations Manager - Charlotte, NC PURE Property ManagementProperty Management Operations Manager - Charlotte, NCCornelius, NC$101,000–$107,000 / yearEnsure effective working relationships are established and maintained with all team members by providing the necessary checks and balances that will identify and correct discrepancies both operationally and in communications. The purpose of the Operations Manager is to effectively manage and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Broker and property owner.
Senior Tech Operations Vendor Management Manager Wells Fargo & CoSenior Tech Operations Vendor Management ManagerCharlotte, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. This role is a key leadership position within the Infrastructure Operations Reliability (IOR) responsible for leading governance, risk, and performance oversight of third-party technology vendors supporting core infrastructure and operations.
Sales and Operations Management Trainee Penske CorporationSales and Operations Management TraineeCharlotte, NCWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
Senior Manager, Identity & Access Management - Global Operations Vanguard GroupSenior Manager, Identity & Access Management - Global OperationsCharlotte, NCIdentity & Access Management (IAM) is seeking a strategic operations leader to serve as Senior Manager, IAM Global Operations, responsible for shaping how IAM services are delivered at global scale across the Vanguard workforce. This role focuses on redefining IAM operations-moving from reactive, ticket driven execution to an automated, resilient, intelligence driven global operating model that strengthens security, compliance, and business enablement.
Program Manager for Incident Management and NOC Operations Perficient IncProgram Manager for Incident Management and NOC OperationsCHARLOTTE, NC$81,978–$149,880 / yearProudly serving clients that represent the world's most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Utilizing modern platforms like Azure, AWS, and Google Cloud Platform, we create customer-focused products, internal workflow tools, and mobile apps that elevate business operations across industries.
Senior Systems Operations Engineer - Major Problem Management Wells Fargo & CoSenior Systems Operations Engineer - Major Problem ManagementCharlotte, NCAbout this role: Wells Fargo is seeking a Senior Systems Operations Engineer (Major Problem Management) as part of the Technology Major Incident and Problem Management (TMIPM) team to facilitate root cause analysis (RCA) for major incidents across the enterprise through investigative analysis of major incidents in our production environment. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Restaurant Operations Management Waffle House, Inc.Restaurant Operations ManagementRock Hill, SCUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager). Restaurant Manager: $65,000 to $85,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree).
Senior Manager, Contract Management / Legal Operations Digital Realty Trust IncSenior Manager, Contract Management / Legal OperationsCharlotte, NCYou will partner closely with cross-functional stakeholdersincluding the Contract Management team, Contract Management BPO, Contract Data Office (CDO), Legal, and Technologyto deliver reliable, scalable data solutions that support informed decision-making, operational efficiency, and strategic growth. PlatformDIGITAL, the companys global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) methodology for powering innovation and managing Data Gravity challenges.
Vendor Management Leader - BPO & Finance Operations Cbre ValuationVendor Management Leader - BPO & Finance OperationsCharlotte, NC$115,000–$124,000 / yearAtlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Cincinnati - Ohio - United States of America, Dallas - Texas - United States of America, Fort Worth - Texas - United States of America, Memphis - Tennessee - United States of America, Minneapolis - Minnesota - United States of America, Nashville - Tennessee - United States of America, Phoenix - Arizona - United States of America, Remote - US - Remote - US - United States of America, Saint Paul - Minnesota - United States of America. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development).
Transaction Management Ops Analyst - Global Markets Operations Bank of AmericaTransaction Management Ops Analyst - Global Markets OperationsCharlotte, North CarolinaCoordinates with Trading, Middle Office, Settlements, Client Service, and Technology teams to resolve trade lifecycle issues impacting affirmation, confirmation, or settlement. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures.
NewIT & IT Operations Leaders and Decision-Makers for Workflow Management Tools - (Remote - Freelance) Prolific Academic LtdIT & IT Operations Leaders and Decision-Makers for Workflow Management Tools - (Remote - Freelance)Charlotte, NCRemoteWe are inviting experienced professionals in software engineering, product management, and UX/product design leadership roles to participate in upcoming research projects focused on workflow management tools and development processes. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
NewFunding Operations Manager Small Biz HeroesFunding Operations ManagerCharlotte, North CarolinaHelp oversee daily pipeline activity across Funding Managers, Processing, and lender communications, supported by an experienced processing team and a technology stack that automates most of the workflow. CRM systems, automation, dashboards, workflow tools, lender processes, and internal systems designed to help you manage pipeline activity, protect data accuracy, and keep deals moving efficiently.
Operations Manager BrightView Holdings IncOperations ManagerCharlotte, NCTrack and report KPIs to track operational performance report operational challenges to the Branch Manager daily leverage company systems and tools such as BrightPath Power BI Leadr Field Management Systems and Estimating CPQ to inform data-driven decisions and drive continuous improvement. Partner with internal branch departments Office Admin Operations Sales Account Management and external vendorsclients to support smooth operations and communicateexecute operational excellence strategies in partnership with the Director of Operations.