NewOperations Supervisor- Electronic Security Per Mar Security ServicesOperations Supervisor- Electronic SecurityLansing, MI$70,000–$80,000This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations. Must have mathematical skills including the ability to calculate figures and amounts such as interest, proportions, percentages, area, circumference, and volume along with the ability to apply concepts of basic algebra and geometry.
NewClaims Operations Analyst Michigan Farm BureauClaims Operations AnalystLansing, MI$73,008–$91,260 / yearClaims Operations Analyst US-MI-Lansing Job ID: 2026-8691 of Openings: 1 Category: Claims Farm Bureau Center Overview Claims Operations Analyst Objective To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. Assist with content development and maintenance by collaborating with teammates and content area experts to ensure training material is current and accurate.
NewDivision Manager (Civil Construction) JobotDivision Manager (Civil Construction)Grand Ledge, MI$150,000–$250,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Michigan Division Manager will oversee operations for the Grand Ledge and Ann Arbor offices, working closely with estimating, project management, accounting, and field leadership.
NewTeam Captain On Field Operations DICK'S Sporting GoodsTeam Captain On Field OperationsLansing, MIWhen sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives.
NewTeam Captain Off Field Operations DICK'S Sporting GoodsTeam Captain Off Field OperationsLansing, MIWhen sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives.
NewPart Sales Manager – Part Time AutoZonePart Sales Manager – Part TimeCharlotte, MIParts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
NewManager, Data Governance Michigan Farm BureauManager, Data GovernanceLansing, MI$111,180–$142,310 / yearTo develop strategies and best practices that ensure Farm Bureau’s data assets are wellunderstood, fit for purpose, appropriately protected, and responsibly used to support business operations, decisionmaking, and emerging technology use cases, including advanced analytics and AI. Lead and evolve Farm Bureau’s DG program to improve trust, consistency, and accountability for enterprise data assets and their responsible usage across operational systems, business processes, decisionmaking, and emerging technology use cases, including AI.
0.5 FTE - CTE Business Administration Management & Operations Teacher Lansing School District0.5 FTE - CTE Business Administration Management & Operations TeacherLansing, MichiganValid MDE teaching certificate in GX or GH, or a valid MDE Career and Technical Education (CTE) teaching certificate in CIP Code 52.0299 (Business Administration Management & Operations), or eligibility to obtain an Annual Career Authorization (ACA) with 4,000 hours of recent, relevant industry experience within the past five years. This role is ideal for someone who is passionate about developing future business leaders through real-world learning experiences, project-based instruction, and strong industry connections.
NewOperations Manager DuHadway Kendall and Associates IncOperations ManagerLansing, MIPrior experience in security operations, law enforcement, military service, corrections, emergency services, corporate security, site supervision, field management, employee supervision, scheduling, staffing, client account management, post orders, incident reporting, access control, patrol procedures, emergency response, employee coaching, documentation, fact-finding, or internal investigations is preferred. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients.
Operations Manager CVS Health CorpOperations ManagerBattle Creek, MI$19–$29 / hourThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.
Senior Sales Operations Manager Gainsight, Inc.Senior Sales Operations ManagerMI$110,000–$120,000 / yearIn this role, you'll play a key role in accelerating North America sales growth and performance by partnering closely with the NA SVP of Sales to drive business rhythm, deliver data-informed insights, and align cross-functional execution. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers.
Field Operations Manager S&K Building ServicesField Operations ManagerLansing, MI$65,000–$75,000 / yearFull timeIf you're someone who thrives in a fast-paced environment, knows how to lead teams in the field, and takes pride in getting the job done safely, efficiently, and the right way every time-this is your moment. S&K Building Services is growing - and we're looking for a driven, hands-on leader to step in as our next Operations Manager.
Security Operations Manager / Information Technologist III/S MSU Careers DetailsSecurity Operations Manager / Information Technologist III/SEast Lansing, MichiganKnowledge equivalent to that which normally would be acquired by completing a four-year college degree; with coursework in an information technology specialization related to the area of employment; and five to eight years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed, including experience overseeing large, complex or critical information technology projects; or an equivalent combination of education and experience. This role is responsible for the day ‑ to ‑ day management and execution of operational cybersecurity services aligned to the NIST Cybersecurity Framework (CSF) 2.0 , with emphasis on detection, response, and protection activities.
Security Operations Manager / Information Technologist III/S MSU Internal Job Postings DetailsSecurity Operations Manager / Information Technologist III/SEast Lansing, MichiganKnowledge equivalent to that which normally would be acquired by completing a four-year college degree; with coursework in an information technology specialization related to the area of employment; and five to eight years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed, including experience overseeing large, complex or critical information technology projects; or an equivalent combination of education and experience. This role is responsible for the day ‑ to ‑ day management and execution of operational cybersecurity services aligned to the NIST Cybersecurity Framework (CSF) 2.0 , with emphasis on detection, response, and protection activities.
Academic Operations Manager Stride, Inc.Academic Operations ManagerLansing, MichiganMonitor, analyze, and report on team performance, production output, quality results, backlog, SLA adherence, and support trends to identify risks, support accountability, and drive operational improvements. This position is responsible for managing team performance, resolving escalations, improving workflows, supporting operational readiness, and ensuring that academic support processes align with organizational goals and service-level expectations.
NewOperations Director, Central Michigan Apex Service PartnersOperations Director, Central MichiganEast Lansing, MichiganFull timeServing as a strategic partner to market and trade leadership, this role blends elements of Chief of Staff, business operations leader, and special projects manager to help drive key business priorities across multiple brands and locations. The successful candidate will bring exceptional organizational, project management, communication, and stakeholder management skills, along with the ability to create clarity, maintain momentum, and deliver results.
Operations Supervisor - Night Shift Post Consumer BrandsOperations Supervisor - Night ShiftBattle Creek, MichiganFull timeThe company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal and Peter Pan peanut butter, as well as Rachael Ray® Nutrish, Kibbles 'n Bits and 9Lives dog and cat food. Guided by our value to Act Like an Owner, this role is responsible for delivering results across safety, food safety, quality, service, productivity, cost, and overall equipment effectiveness (OEE), while building strong, accountable teams.
NewState Administrative Manager 15 (Business Operations Support Services) State of MichiganState Administrative Manager 15 (Business Operations Support Services)Lansing, MIRemote$46.39–$66.73 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.
Operations Supervisor DJS Lawn Service IncOperations SupervisorLansing, MI$60,000–$70,000 / yearDuring the winter season, Operations Supervisors support a designated area within our snow and ice management operations, working closely together throughout snow events to problem solve, support one another, and ensure services are completed safely and efficiently. Successful Operations Supervisors are strong leaders with experience and knowledge in the landscape industry, including services such as mowing, landscape maintenance, landscape installations, and related field operations.
NewAssistant Director for Assessment Operations (State Administrative Manager 15) State of MichiganAssistant Director for Assessment Operations (State Administrative Manager 15)Lansing, MIRemote$96,491–$138,794 / yearGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. OR At least an educational level typically acquired through completion of high school AND at least four years of professional experience including two years equivalent to the P11 level or one year equivalent to the 12 level gained in the State of Michigan classified service.
Executive Sous Chef (Assistant Manager Food Operations) The Walt Disney CompanyExecutive Sous Chef (Assistant Manager Food Operations)Lansing, MIFacilitate weekly meetings with Galley leadership; discuss operational issues and updates of new products. + Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control.
Manager, Legal Operations and Initiatives Emergent Holdings IncManager, Legal Operations and InitiativesLansing, MI$94,500–$158,350 / yearResponsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Manage the legal department support staff and operations of the department, including workflow processes, and all associated technology, and management of departmental vendor relationships.
Security Operations Manager / Information Technologist III/S Michigan State UniversitySecurity Operations Manager / Information Technologist III/SEast Lansing, MIKnowledge equivalent to that which normally would be acquired by completing a four-year college degree; with coursework in an information technology specialization related to the area of employment; and five to eight years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed, including experience overseeing large, complex or critical information technology projects; or an equivalent combination of education and experience. This role is responsible for the day‑to‑day management and execution of operational cybersecurity services aligned to the NIST Cybersecurity Framework (CSF) 2.0, with emphasis on detection, response, and protection activities.
Athletic Operations Coordinator Baker CollegeAthletic Operations CoordinatorOwosso, MIFull timeAdditional responsibilities include coordinating communication between coaching staffs, athletics administration, and campus departments; assisting in the development and evaluation of procedures designed to prevent NAIA and WHAC violations; monitoring fundraising activities for compliance; supporting athletic fundraising initiatives and annual fundraising events; assisting with the hiring, onboarding, supervision, and evaluation of student employees and graduate assistants; participating in departmental meetings, workshops, and retreats; and coordinating community outreach and volunteer service opportunities for student-athletes. Founded in 1911, Baker College is committed to embracing technology, sparking innovation, and fostering a supportive learning environment where students can get the real-world knowledge, skills, and experiences they need to pursue the life and career they want.
Senior Operations Specialist- Asset Based Finance Flagstar Bank, N.A.Senior Operations Specialist- Asset Based FinanceLansing, MIFull timeThe Senior Operations Specialist- Asset Based Finance serves as a senior resource within the ABL Operations team, acting as a key partner to the ABL Operations Lead in the coordination, execution, and oversight of day-to-day functions. Minimum experience required: 6+ Years in Asset-Based Lending operations, including experience with collateral monitoring, loan servicing, and system reconciliation.
Branch Operations Supervisor - Commercial Insurance Insurance Office of AmericaBranch Operations Supervisor - Commercial InsuranceLansing, MIRemote$60,000–$80,000 / yearFull timeAbout the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Director, Operations Learning & Development and Quality Programs Jackson National Life Insurance CoDirector, Operations Learning & Development and Quality ProgramsLansing, MIThis individual serves as a continuous improvement feedback loop, drawing insights from various quality results and partnering with leaders and engineers to make improvements to training, quality programs, processes, and technology, including ways and means to effectively garner associate engagement. The Director is responsible for developing and maintaining an effective training and associate development model that equips Operations associates with the skills, knowledge, and resources required to deliver accurate and timely service to customers.
NewAnalyst, Revenue Operations J.D. PowerAnalyst, Revenue OperationsLansing, MI$115,000–$124,000 / yearPartner with RevOps systems and data teams to identify and elevate data quality issues, broken CRM workflows, and reporting discrepancies; support data reconciliation between Salesforce, CS platforms, BI tools, and Finance on a defined cadence; and maintain clear documentation of report definitions, metric logic, data sources, and refresh cadences to ensure every number is auditable. Support board and executive reporting packages by assembling data, building supporting analyses (win/loss, discounting patterns, churn cohort, segment whitespace, pipeline source), and creating clean exhibits that feed the executive narrative.
NewSenior Manager, Customer Success Operations J.D. PowerSenior Manager, Customer Success OperationsLansing, MI$145,000–$160,000 / yearThe senior operational authority for CS process design, renewal governance, and KPI data readiness will partner with CS leadership to ensure renewal playbooks, CS workflows, platform configuration, and KPI data infrastructure are operationalized, adopted, and continuously improved. Responsibilities Own operational frameworks, renewal motion architecture, CS platform infrastructure, and data governance model to protect and grow existing ARR.Serve as senior operational authority for CS process design, renewal governance, and KPI data readiness.
Operations Supervisor Grifols SAOperations SupervisorLansing, MIThird Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.
NewDirector of People Operations (HR) NiowaveDirector of People Operations (HR)Lansing, MichiganYou are a coach at heart, energized by helping leaders grow, navigating complex conversations with humility and courage, and creating the context and clarity that enable high-performing teams to succeed. You are someone who believes that exceptional organizations are built by developing exceptional people, and you find purpose in creating environments where staff members and leaders can thrive.
Facilities Operations Maintenance Tech III Neogen CorporationFacilities Operations Maintenance Tech IIILansing, MichiganSystem Maintenance & Repair: Perform routine, preventative, and corrective maintenance on building systems and equipment, including but not limited to: HVAC/Refrigeration: Inspect, troubleshoot, repair, and maintain heating, ventilation, air conditioning (HVAC) systems, cooling towers, and commercial refrigeration units. Plumbing: Address plumbing repairs such as leaking fixtures, unclogging drains, repairing or replacing pipes and fittings, and maintaining water supply systems and backflow preventers.
Operations Specialist I Insurance Office of AmericaOperations Specialist ILansing, MIRemote$21–$23.50 / yearFull timeThis role involves processing agency appointments, contracts, and book transfers, managing sales team access to carriers and brokers, and coordinating and executing agency and producer licensing activities. Deliver Outstanding Service : Apply discretion and independent judgment to deliver outstanding service, anticipating needs, maintaining professional communication, and responding quickly with customized solutions.
Energy Market Operations Lead Michigan Public Power AgencyEnergy Market Operations LeadLansing, MichiganThis role offers the opportunity to make a meaningful impact, work across teams, and help strengthen forecasting, scheduling, resource coordination, and market operations capabilities that support long-term success. Coordinate behind-the-meter generation, transmission-connected MPPA-owned resources, purchased power resources, bilateral transactions, and natural gas requirements for power generation.
Testing Operations Supervisor Technology Resource GroupTesting Operations SupervisorChelsea, MITesting Operations Supervisor to co-lead a 200+ member team in the areas of Durability testing, Mileage Accumulation, Vehicle Dynamics, Emission Build, Special Test Ops, Brake testing, Stockroom, Safety Impact and Performance testing. Ensure test vehicles are properly maintained and work orders completed in a timely manner to avoid unnecessary down time.
NewSenior Policy Executive 18 (Captain) / State Services Bureau / Intelligence Operations Division State of MichiganSenior Policy Executive 18 (Captain) / State Services Bureau / Intelligence Operations DivisionMI$56.56–$82.04 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Education level typically acquired through completion of high school and three years of safety and regulatory or law enforcement experience at the 14 level; or, two years of safety and regulatory or law enforcement supervisory experience at the 15 level, may be substituted for the education and experience requirements.
Operations Technical Specialist (Commercial/Personal Insurance) Insurance Office of AmericaOperations Technical Specialist (Commercial/Personal Insurance)Lansing, MIRemote$60,000–$85,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
NewTesting Operations Supervisor MedNational StaffingTesting Operations SupervisorChelsea, MI$32–$35.75 / hourDescriptionOur client is seeking a Testing Operations Supervisor, who is responsible to co-lead a 200+ member team of Salaried Bargaining Unit (SBU) workforces in the areas of Durability testing, Mileage Accumulation, Vehicle Dynamics, Emission Build, Special Test Ops, Brake testing, Stockroom, Safety Impact and Performance testing at the Chelsea Proving Grounds. Our client is looking for a Testing Operations Supervisor in Chelsea, MI This is a 12-month contract opportunity (possible extension or direct hire for the right candidate) offers a starting pay rate range of $32 to $35.75/hour (benefits are available).
Operations Trainer I Emergent Holdings IncOperations Trainer ILansing, MIEXPERIENCE REQUIRED: Two years of training experience in an organization which provides the necessary skills, knowledge, and abilities with demonstrated application of knowledge in the following areas: training, analytics, interpretation of data, process, procedure and workflow design, project management and user documentation AND three years of experience working in workers' compensation or insurance (in the higher levels of medical bill review, medical/indemnity claims, customer service, policy processing, underwriting technical, billing, assigned risk, premium audit, etc.) with demonstrated public speaking, researching, and training skills. Prepares and facilitates high-quality instructor-led, virtual-live, and blended learning sessions in a group or one-on-one setting for multiple customer groups, including set up of delivery technology, training environment and other assets, coordination and management of Producer role, as applicable.
NewRetail Reliability Operations Lead Hispanic Alliance for Career EnhancementRetail Reliability Operations LeadLansing, MI$21.10–$49.08 / hourThis role serves as a key integrator across incident operations, Site Reliability Engineering (SRE), engineering teams, and observability functions to proactively reduce disruption, improve system performance, and enhance the end‑to‑end customer and store experience. In addition to leading high‑impact incident response and recovery efforts, this role provides leadership across reliability operations—ensuring consistent execution, proactive issue identification, and continuous improvement.
Transportation Engineer - Traffic Operations DLZ CorpTransportation Engineer - Traffic OperationsLansing, MIAs a nationally recognized, award-winning multidisciplinary firm, we deliver engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing across the Midwest. This role is best suited for a PE with strong experience in traffic analysis, modeling, and traffic control design, who wants to be a go to technical resource within the region.
IT Warehouse Operations Specialist (Michigan) Virtual Technologies GroupIT Warehouse Operations Specialist (Michigan)Lansing, MIFull timethe ability to bend, twist, squat, kneel, and reach to access inventory stored at various heights, ability to work in warehouse environments that may include temperature variations, dust, and confined storage spaces. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry.
NewSenior Building Operations Engineer Newmark GroupSenior Building Operations EngineerLansing, MIA prominent facility management company is seeking a qualified individual to oversee building operations and manage the engineering staff. The ideal candidate will possess a Bachelor's degree in Mechanical Engineering and have 8-10 years' experience in a Class A building.
NewManufacturing Leadership Intern: Lead Projects & Operations Invio AutomationManufacturing Leadership Intern: Lead Projects & OperationsLansing, MIThe intern will assist in project scheduling, capacity planning, and continuous improvement efforts, gaining valuable insight into project execution from concept to delivery.#J-18808-Ljbffr. Invio Automation is seeking a Manufacturing Leadership Intern in Lansing, MI, to support project management and gain hands-on experience in manufacturing operations.
Operations Associate - Part Time Sephora USA IncOperations Associate - Part TimeLansing, MI$18–$20.50 / hourYour Role at Sephora: As an Operations Associate, youll be the backbone of the storeensuring smooth, efficient operations that support an exceptional client experience. Assist with visual merchandisingEnsure the store reflects Sephoras brand through accurate promotional setups and event execution.
Content Operations Specialist Qorvo IncContent Operations SpecialistLansing, MIRemoteContribute across the Content Operations team by supporting content authoring workflows, platform enablement activities, and cross-functional initiatives; coordinate with Marketing, Product, and Engineering to ensure assets meet business needs. Qorvo serves multiple high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense.
Seasonal, Operations Technical Specialist (Part Time) H&R Block IncSeasonal, Operations Technical Specialist (Part Time)MIWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Operations Associate I Jackson National Life Insurance CoOperations Associate ILansing, MIGood verbal and written communication skills to interact professionally with coworkers, management and external customers. Communicates with internal associates and external customers or agents regarding outstanding requirements.
Accelerator Operations Supervisor NIOWAVEAccelerator Operations SupervisorLansing, MichiganThe Accelerator Operations Supervisor role encompasses leadership, operational excellence, and fosters a culture of safety, quality, continuous improvement, and the ideal staff member experience. Job satisfaction in a People Management role is measured by the synergy you instill in cross-functional team members, enabling them to achieve optimal outcomes.
VDL Client Service Center Operations Supervisor II Michigan State UniversityVDL Client Service Center Operations Supervisor IIEast Lansing, MIKnowledge equivalent to that which would be acquired in the first two or three years in college, technical, vocational or business school with coursework in a field related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in a client service area, and one to three years supervisory experience; or an equivalent combination of education and experience. A successful candidate will be a supervisor who performs all tasks within the VDL Client Service Center, who provides their fullest support in making subordinate employees successful and acts as the back-up to all subordinate employees; a professional who is organized, detail oriented, and one who does not sweat the small stuff and is able to remain calm, cool, and collected under pressure.