p>· Modern correctional principles and practices as they relate to resident accountability; · Contracting agency Statement of Work;
· Company and contracting agency policies and procedures;
· Company and contracting agency chain of authority;
· Duties and responsibilities of effective supervisors;
· Duties and responsibilities of resident supervisors.
· Train new employees, listen and resolve complaints/problems, take corrective or disciplinary action, develop work schedules, monitor post assignments, and approve/deny PTO requests.