NewDirector of Construction Operations UpchurchDirector of Construction OperationsJackson, MS$175,000–$200,000The Director of Electrical Operations provides strategic and hands-on leadership to project management and field teams, drives operational consistency, and partners with executive leadership to support business growth and profitability. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions , establishing a strong reputation for quality, reliability, and service excellence.
NewElectrical Project Manager UpchurchElectrical Project ManagerJackson, MS$90,000–$120,000Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions , establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support— helping clients maximize building performance, energy efficiency, and equipment lifespan .
NewElectrical Assistant Project Manager UpchurchElectrical Assistant Project ManagerJackson, MS$65,000–$75,000Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions , establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support— helping clients maximize building performance, energy efficiency, and equipment lifespan .
NewHSE Manager DraxHSE ManagerHarriston, MSThrough written policy and procedures, ensure that regular emergency response is effective and that managers and employees are always prepared, Manage key external interfaces including prime responsibility for OSHA, consultants, legislation and where appropriate local community representatives. The Health, Safety & Environment (HSE) Manager will provide overall management at the designated location on safety, environmental, health, risk, and other compliance issues, as well as being expected to contribute at the facility level to identify priorities and recommend solutions to support the overall business objectives.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerRidgeland, MS$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sRidgeland, MS$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sRidgeland, MS$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewBranch Operations Manager Crane 1 ServicesBranch Operations ManagerJackson, MississippiBranch Operations Manager Reports To: District Manager The Branch Operations Manager will often be a player/coach responsible for leading a safe, high-performing, customer-focused team. Branch Operations Manager Requirements KNOWLEDGE: A minimum of (3) + years of proven experience or related Branch Management experience that illustrates a proven track record in this field is preferred.
Sr. Operations Manager Amazon.com IncSr. Operations ManagerCanton, MSResponsibilities: Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Operations Manager (OPS Manager) CorinthOperations Manager (OPS Manager)Stennis, MS$138,000–$148,000 / yearWe are seeking an experienced Operations Manager (OPS Manager) to oversee day‑to‑day execution and continuity of a large, complex cybersecurity operations environment . The ideal candidate brings strong cybersecurity operations experience, leadership presence, and the ability to manage competing priorities in a fast‑paced environment.
Senior Warehouse Operations Manager Staffers Inc.Senior Warehouse Operations ManagerJackson, MSWith a minimum of 8 years of industry specific experience, the successful candidate will oversee a diverse workforce of 39 employees and leverage TylerNet to optimize inventory accuracy, delivery efficiency, and facility safety. The Senior Warehouse Operations Manager provides strategic and operational leadership for a high-volume furniture and appliance distribution center.
NewPharmacy Operations Manager Walgreen CoPharmacy Operations ManagerFlowood, MS$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Operations Manager Camping World Holdings IncOperations ManagerJackson, MS$20,000–$40,000 / yearThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. What You'll Do: Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs.
Operations Manager MV Transportation IncOperations ManagerJackson, MSMV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Operations Manager Massage EnvyOperations ManagerFlowood, MSThis Operations Manager role is ideal for someone with leadership experience who's eager to expand their impact, build strong teams, and drive business performance. If you thrive in a fast-paced, results-driven environment and want a role where your work truly matters, we want to hear from you.
full time operations manager Dollar Tree Incfull time operations managerMadison, MSResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
Project Accounting & Operations Manager, Government Services BDO USA PCProject Accounting & Operations Manager, Government ServicesRidgeland, MS$125,000–$145,000 / yearSupports leadership in monitoring and taking strategic actions to evaluate the Government practice client portfolio, including stratifying clients based on revenue and services provided as well as monitoring profitability by client in addition to other key performance indicators. Job Duties: Financial Management and Operations: Drives and supervises financial operations of the practice including, but not limited to, financial reporting & budgeting, billing, revenue, subcontractor management, accounts receivable, forecasting, and new employee onboarding.
Field Operations Manager Rxo Managed TransportField Operations ManagerMississippiPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
NewUTILITY SYSTEM OPERATIONS MANAGER City of TulsaUTILITY SYSTEM OPERATIONS MANAGERJackson, MSLicenses and Certificates: Possession of a valid Oklahoma Class "D" Driver License; and the employee must show positive intent to obtain the appropriate valid Oklahoma Class "B" Water/Wastewater License as issued by the Department of Environmental Quality (DEQ) within two (2) months from hire date and must obtain the license within eighteen (18) months from hire date; some positions within this classification require possession of a valid Class "A" Water or Wastewater License as issued by the Department of Environmental Quality (DEQ); and some positions within this classification may require registration as a Professional Engineer in the State of Oklahoma. Completion of sixty hours from an accredited college or university; and (b) Seven (7) years of experience in a field relevant to the essential tasks listed in this job description.
Executive Sous Chef (Assistant Manager Food Operations) The Walt Disney CompanyExecutive Sous Chef (Assistant Manager Food Operations)Jackson, MSFacilitate weekly meetings with Galley leadership; discuss operational issues and updates of new products. + Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control.
Senior Security Manager, Industrial Security Operations V2X IncSenior Security Manager, Industrial Security OperationsMadison, MS$135,000–$190,000 / yearThe position drives enterprise security awareness programs and reporting for the V2X Insider Threat Program (ITP); ensures NISP compliance across collateral and special access program (SAP) and Sensitive Compartmented Information (SCI) environments; oversees facility clearance and CAGE code management; and, administers related operational and program security arrangements. In this capacity, the position directly supervises Facility Security Officers (FSOs) and Assistant Facility Security Officers (AFSOs) across all V2X locations, providing leadership, guidance, and oversight to ensure consistent and compliant security operations.
NewAssistant Store Manager - Operations DICK'S Sporting GoodsAssistant Store Manager - OperationsMississippiAccountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates.
Manager, Facilities Maintenance Operations - Licensed Walmart IncManager, Facilities Maintenance Operations - LicensedMadison, MS$90,000–$180,000 / yearManages complex projects by determining work assignment priority; planning work assignments; developing and maintaining workforce and manpower needs; supervising work in progress; inspecting completed assignments; creating punch lists to document discrepancies; ensuring completion of projects and assignments; and verifying and approving material requisitions and timecards. Maintains project oversight by ensuring timelines are met and coordinating changes; managing costs; monitoring the status of work and communicating schedules; providing updates to administrative coordinator to track; ensures availability of materials and equipment; preparing labor and material cost estimates; recommending equipment and facility improvements and cost reductions; approving invoices.
CIS Manager - Operations Trustmark BankCIS Manager - OperationsJackson, MississippiFull timeOverview: The responsibilities of this position include managing daily CIS maintenance and data input to ensure accurate validation of customer, relationship, demographic and related data elements. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.
Branch Manager (Operations/Sales for a growth-oriented company; established location in the Crystal Springs, MS area) Blossman Gas Inc.Branch Manager (Operations/Sales for a growth-oriented company; established location in the Crystal Springs, MS area)Crystal Springs, MississippiThe Prattville location is in an establish market for our company while still providing many opportunities for expansion ahead for the right leader working with this established team. Our company desires customer and growth-oriented applicants who want to lead a team of 10-12 delivery, technician/installers, and office support professionals.
Manager, People Business Partner, Popeyes, Company Operations Restaurant Brands InternationalManager, People Business Partner, Popeyes, Company OperationsJackson, MississippiRBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Maintains in-depth knowledge of legal requirements related to legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance (i.e. background checks and I-9 process).
Operations Finance Manager-Jackson Mississippi AramarkOperations Finance Manager-Jackson MississippiJackson, MSAs the Operations Finance Manager you will support the objectives of the Finance and Accounting department while assisting operating departments with forecasting, budget, labor and inventory controls, analysis, auditing as well as operational responsibilities for the units you are supporting. Excellent communication skills and proven ability to work in a collaborative way with business partners, key employees, senior leadership, and client groups.
Manager, People Business Partner, Popeyes, Company Operations Restaurant Brands International IncManager, People Business Partner, Popeyes, Company OperationsJackson, MSRBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Maintains in-depth knowledge of legal requirements related to legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance (i.e. background checks and I-9 process).
Operations/Service Manager II Burlington Coat Factory Whse.Operations/Service Manager IIJackson, MississippiYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Treasury Solutions Operations Analyst Renasant CorpTreasury Solutions Operations AnalystBrandon, MSWhile performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. Through assessing compatibility of new programs with existing programs, work with Operations Manager and/or Product Manager to evaluate objectives and specifications, reviewing proposed changes and then executing.
Operations Lead - PT At Home Group IncOperations Lead - PTJackson, MSThe OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
NewField Operations Technician - Kiewit Foundations Co. Kiewit CorpField Operations Technician - Kiewit Foundations Co.Jackson, MS$60,000–$70,000 / yearWe offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. Whether we're boring tunnels through mountains, turning rivers into energy or building bridges that connect communities, we depend on our passionate, skilled, and safety-minded construction professionals to get it done right.
Work Based Learning Program Data Center Operations Technician Amazon.com IncWork Based Learning Program Data Center Operations TechnicianCanton, MSPerforming server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Engineering Operations Technician, DCC Communities Amazon.com IncEngineering Operations Technician, DCC CommunitiesCanton, MSDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) • Perform rack installs and rack decommissioning within internal SLA • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment • Technical writing to support change management program • Monitor daily work requests and manage to resolution, and execute projects from conception to completion • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation • Work schedule changes depending on specific site needs. Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40+ pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position • Work in an environment requiring provided ear protection.
Data Center Operations Tech IV Amazon.com IncData Center Operations Tech IVCanton, MSPerforming server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services. You"ll play a pivotal role in maintaining the heartbeat of the world"s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Data Center Operations Tech III Amazon.com IncData Center Operations Tech IIICanton, MSPerforming server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required. You"ll play a pivotal role in maintaining the heartbeat of the world"s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Operations Associate - Jackson, MS Champion Homes IncOperations Associate - Jackson, MSFlowood, MSThis is a great opportunity to make an impact by improving how things run day-to-day, streamline processes, and helping teams across multiple locations stay aligned and consistent. This is a high-impact individual contributor role for an operations professional who enjoys working closely with teams, solving complex operational challenges, and driving continuous improvement.
Operations Supervisor First Student IncOperations SupervisorJackson, MS$50,000–$60,000 / yearIn the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day!
VP, Cash Management & Forecasting Operations (open to remote) Reinsurance Group of America IncVP, Cash Management & Forecasting Operations (open to remote)MSRemote$180,220–$268,400 / yearThe VP ensures that cash is forecasted, positioned, and governed to support funding readiness and operational execution - coordinating across Treasury, Portfolio Management, Investment Accounting, and the asset class servicing teams to operationalize liquidity requirements and maintain the accuracy and integrity of cash reporting. This role owns the investment cash forecasting, liquidity planning, cash reconciliation, and control frameworks that provide RGA's investment organization with accurate, timely, and operationally reliable visibility over investment liquidity across all asset classes and transaction types.
Restaurant Operations Management Waffle House, Inc.Restaurant Operations ManagementJackson, MSUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager). Restaurant Manager: $65,000 to $85,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree).
Senior Test Site Operations Engineer Rocket Lab USASenior Test Site Operations EngineerJohn C. Stennis Space Center, MSFull timeImportant information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. SENIOR TEST SITE OPERATIONS ENGINEER The Senior Site Operations Engineer is a critical individual contributor role at our Stennis engine test facility, responsible for optimizing test operations, day to day program management and strategic planning, aligning resources to priorities, and assessing progress toward test site targets.
bealls Operations Supervisor beallsbealls Operations SupervisorMagee, MSIf you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”.
Operations Lead in Training, EX Mister Car Wash IncOperations Lead in Training, EXClinton, MSAccelerate your development through Mister's industry leading Operations Leadership Program-giving you real experience, hands-on training, and supportive mentorship to help you grow with confidence. This program is perfect for someone who loves working with people, thrives in a fast-paced customer service environment, and is ready to take the first step toward leadership.
Network Technician Field Operations Windstream Communications, LLCNetwork Technician Field OperationsPearl, MSEWSD Translations Fiber training Previous CO training Experience with the following vendors/ models of transport equipment: Tellabs (AFC) DLC Zhone AccessNode DLC Calix C7 DLC/DSLAM Calix E7 OfficeSuite Lucent DSLAM Hatteras HN4000 Optelian WDM/CWDM/DWDM Adtran TA3000 / TA5000 Adtran 1148/1248 DSLAM Adtran 2820 multiplexer Adtran 5000 Juniper M10/M170 Alcatel DML 3 X 50 Rockwell Alcatel 7470 Fujitsu 2400 TRIB Fujitsu 150 WideBank DCS Turin Experience with the following models/ vendors of test equipment: T-COM T-Bird Acterna 2310 Viavi 6000 GigE test set Viavi 580 ONX test set Viavi Smart OTDR Midtronics Battery test set Even Better: Certifications or training directly related to the position Two-year technical degree in computers or electronics, or the equivalent in work experience This is a safety sensitive position. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.
Operations Specialist I Insurance Office of AmericaOperations Specialist IJackson, MSRemote$21–$23.50 / yearFull timeThis role involves processing agency appointments, contracts, and book transfers, managing sales team access to carriers and brokers, and coordinating and executing agency and producer licensing activities. Deliver Outstanding Service : Apply discretion and independent judgment to deliver outstanding service, anticipating needs, maintaining professional communication, and responding quickly with customized solutions.
Branch Operations Supervisor - Commercial Insurance Insurance Office of AmericaBranch Operations Supervisor - Commercial InsuranceJackson, MSRemote$60,000–$80,000 / yearFull timeAbout the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Operations ASM Lowe's Companies IncOperations ASMRidgeland, MSBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. The Operations Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
Agentic Operations Consultant Salesforce IncAgentic Operations ConsultantMS$134,750–$244,510 / yearExecutive Influence: Act as the primary subject matter expert (SME) in C-suite presentations, translating technical "Agentic" capabilities into business outcomes like working capital optimization and risk mitigation. You will partner with Account Executives to lead deep discovery, identify high-value transformation opportunities across back-office business functions (Supply Chain, Finance, etc.), and prove the value of the "Agentic Enterprise."
Regional Cluster Manager, AWS Data Center Engineering Amazon.com IncRegional Cluster Manager, AWS Data Center EngineeringCanton, MSIn this role, you will be a Leader of Leaders, responsible for leading a large regional organization of Data Centers across Mississippi, managing Area Managers, Facility Managers, Chief Engineers and Ops Technicians (facilities & IT) who support data center facility infrastructure. The AWS Infrastructure Operations organization is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our facilities operations organization in JAN as a Data Center Engineering Operations (DCEO) Cluster Manager.
Outbound Manager (2nd Shift) The WebstaurantStore IncOutbound Manager (2nd Shift)Jackson, MSYou'll report to the Outbound Operations Manager and work closely with fellow managers across shifts, along with leaders in Inbound and Inventory Control, to ensure smooth operations and tackle challenges together. We encourage active listening and thoughtful responses, where each individual feels valued, empowered, and confident to contribute to discussions, whether in meetings, emails, or casual conversations.