This role helps ensure the availability, stability, and performance of critical systems by managing, maintaining, and leveraging enterprise monitoring platforms (such as SolarWinds, Dynatrace, and Elastic Search), responding to system events, and coordinating with the ITSM and engineering teams for escalations. Reporting to the Supervisor, Integrated Operations, the Engineer I - Integrated Operations is a technical operations role responsible for real time monitoring, alert response, and first level triage across IEHP’s Windows and Linux server environments, Cisco network environment, and application performance alerting.