NewCustomer Operations Manager - Food Distribution JobotCustomer Operations Manager - Food DistributionLos Angeles, CA$130,000–$150,000 / yearWe're looking for a customer-focused, results-driven Inside Manager to lead our Customer Service and Inside Sales team while supporting our growing retail and foodservice business across the Western U.S. This is a highly visible leadership role responsible for managing key customer relationships, leading a team of Customer Service Representatives, driving revenue growth within existing accounts, and partnering with Operations and Logistics to ensure flawless order execution. We're an established and growing leader in the food manufacturing industry, trusted by major retailers, distributors, and foodservice customers throughout the Western U.S. If you're looking for a company that values collaboration, promotes from within, embraces innovation, and gives you the opportunity to make a visible impact on the business, you'll feel right at home here.
Transit Operations Training Coordinator City of GardenaTransit Operations Training CoordinatorGardena, CA$77,184–$98,520Full timeAND Five (5) years’ experience in the operation of motor coaches comparable to those operated by the City’s transportation department with a public or private transit agency and prior experience instructing adults in a formal training program, such as behind the wheel instruction and classroom instruction OR three (3) years of supervisory experience in public or private transit. Ability to develop and write training materials and design course curriculum; maintain records and prepare reports; instruct and train employees in the safe operation of Agency vehicles; and evaluate the performance of students and veteran coach operators.
NewAviation Operations & Support U.S. NavyAviation Operations & SupportPico Rivera, CAKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
Vice President of Operations (West Coast) Mitchell MartinVice President of Operations (West Coast)Los Angeles, CA$175,000–$220,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Vice President of Operations (West Coast) - Los Angeles, CA (Onsite) - Full Time - $175,000-$220,000 Per Year.
Business Operations Manager JobotBusiness Operations ManagerLakewood, CA$90,000–$140,000 / yearPreferred candidate will have 5 or more years of progressively responsible experience in executive support, chief of staff support, office operations, program management, consulting, communications, analysis, or a comparable executive office environment. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Operations Manager for Fire Alarm and Security JobotOperations Manager for Fire Alarm and SecurityLos Angeles, CA$140,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. It has grown into one of the largest family‑operated security and fire‑protection providers in the country, serving a wide range of commercial, retail, government, corporate, and residential clients.
Senior Manager, Marketing and Operations CriblSenior Manager, Marketing and OperationsLos Angeles, CA$145,000–$228,000 / yearThe role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation. The right candidate will help shift Marketing Operations from a primarily reactive support model to a more proactive operating partner by improving how work is prioritized, documented, scaled, and supported across the organization.
NewRetail Operations Specialist Goodwill Southern CaliforniaRetail Operations SpecialistLos Angeles, CA$24–$26This role serves as the primary liaison between Goodwill Retail Services, external placement agencies, and retail leadership to ensure placements are effectively onboarded, monitored, and supported throughout their assignment. Through ongoing collaboration with site leaders and external partners, the Specialist promotes operational efficiency, consistency, and compliance across retail operations while ensuring that all placements are coordinated through approved and authorized agency partners.
NewVice President, Client Operations BNYVice President, Client OperationsLos Angeles, CA$69,000–$175,000This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors. In this role, you’ll make an impact in the following ways: Support key client relationships as primary point of escalation and coordination across accounting services.
NewClinical Faculty Operations Manager American Career CollegeClinical Faculty Operations ManagerLos Angeles, CAAs an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver.
NewDirector, M&A Procurement Operations Strategy KPMGDirector, M&A Procurement Operations StrategyLos Angeles, CA$176,320–$433,090 / yearCreate insights related to the clients strategic and financial ambitions, including identifying the underlying value proposition and challenging the clients working capital/cash flow objectives through structured data analyses, identification of operational risks and driving efficiencies. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewField Operations Manager Ecolab Inc.Field Operations ManagerBurbank, CAAs a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction.
Senior Manager, Medical Affairs Operations - Remote Agios PharmaceuticalsSenior Manager, Medical Affairs Operations - RemoteLos Angeles, CARemote$131,035–$196,553 / yearManage the execution of Agios’ patient advocacy conference plans for PK deficiency, thalassemia, and sickle cell disease; participate in cross-functional planning meetings; obtain compliance approval for related materials; and attend virtual and in-person conferences, when needed. Provide operational and project management support to the US patient advocacy team, ensuring smooth day-to-day coordination across priorities, stakeholders, and deliverables, and flex to support various other functions within Medical Affairs as needs arise.
NewTeam Captain On Field Operations DICK'S Sporting GoodsTeam Captain On Field OperationsEl Segundo, CA$52,500–$66,500 / yearIncludes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.
Senior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsLos Angeles, CA$131,035–$196,553 / yearDesign, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
Sales and Operations Management Trainee PenskeSales and Operations Management TraineeSun Valley, CA$3–$4 / hourFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
Operations Associate I, e-Commerce Goodwill Southern CaliforniaOperations Associate I, e-CommerceLos Angeles, CAJoin our mission to transform lives through the power of work — while growing your career with a purpose-driven retail organization making a lasting impact in Southern California communities. You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales and improving the web shopping experience.
Associate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - Remote Agios PharmaceuticalsAssociate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - RemoteLos Angeles, CARemote$153,541–$230,312 / yearThe current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. Build, maintain, and evolve operational, unit-based forecasts across the portfolio – demand, revenue, and patient-based models – including scenario planning and risk and opportunity assessments for multiple launches and in-line products.
NewProduction Manager - Food Manufacturing Operations Michael Page USAProduction Manager - Food Manufacturing OperationsLos Angeles, CA$110,000–$135,000 / yearFull timeThis newly expanded position offers the opportunity to influence plant performance through operational excellence, workforce leadership, cost management, and continuous improvement initiatives. The leadership team is investing in operational improvements and building stronger alignment across shifts, departments, and plant functions.
NewOperations Manager MV TransportationOperations ManagerSylmar, CA$95,000–$110,000Responsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
NewRN Administrative Director, Operations (Home Health) Adventist HealthRN Administrative Director, Operations (Home Health)Santa Clarita, CAOur compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities.
Operations Category Lead, e-Commerce Goodwill Southern CaliforniaOperations Category Lead, e-CommerceSan Fernando, CAThe Operations Category Lead assists the e-Commerce Supervisor and Department Leads in the efficient operation of Goodwill SoCal’s production activities within an assigned category by providing day-to-day operational oversight of Associates. Maintains working knowledge of assigned category level e-commerce operations workflows, including order processing, shipping, and fulfillment activities.
Retail Service and Operations Manager Goodwill Southern CaliforniaRetail Service and Operations ManagerLos Angeles, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
NewRetail Service and Operations Manager l Retail Goodwill Southern CaliforniaRetail Service and Operations Manager l RetailSouth Gate, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
NewOperations Dock Supervisor Forward AirOperations Dock SupervisorCompton, CA$65,000–$85,000 / yearThe supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers.
Director, Marketing Operations - Remote LoftwareDirector, Marketing Operations - RemoteLos Angeles, CARemoteThis role is responsible for developing and executing efficient marketing processes, implementing and managing marketing technology, and analyzing marketing performance to drive measurable results and being an individual contributor by owning Marketo and 6Sense day to day. If you possess a deep understanding of marketing technologies and data-driven decision-making, and a passion for leading marketing operations within a dynamic, fast-growing organization, we invite you to apply for the Director, Marketing Operations role at Loftware.
Operations Technician - 2nd Shift Orchid Orthopedic SolutionsOperations Technician - 2nd ShiftAnaheim, CA$16.88–$20Orchid Orthopedic Solutions is world leading Medical Device Contract Design and Manufacturing company that offers a comprehensive portfolio of services for implants and instruments with significant experience in the joint reconstruction, spine, trauma, dental and sports medicine markets. Orchid Orthopedic Solutions only pays fees for solicited presentations of job seekers submitted through our preferred vendor job board by recruiters, employment agencies, or other parties.
IT Systems Analyst – POS & Infrastructure Support V-Soft Consulting Group IncIT Systems Analyst – POS & Infrastructure SupportHighland ParkV-Soft Consulting is currently hiring for an IT Systems Analyst - POS & Infrastructure Support for our premier client in Northern Suburbs, Illinois . Must reside in or near Chicago's north side or northern suburbs, or be willing to commute locally without relocation assistance.
Boiler Operator JobotBoiler OperatorChatsworth, CA$35–$40 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Boiler Operator is responsible for the safe operation, monitoring, maintenance, and inspection of high‑pressure steam boilers and auxiliary equipment.
Technical Business Systems Analyst JobotTechnical Business Systems AnalystPasadena, CA$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role works closely with operations, engineering, and end users to gather requirements, improve workflows, support software rollouts, and ensure successful implementation of business systems.
Staff Software Engineer Grafana LabsStaff Software EngineerLos Angeles, CARemote$174,986–$209,983 / yearToday, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P.
NewStaff Backend Engineer - Application Core Services, Stacks Grafana LabsStaff Backend Engineer - Application Core Services, StacksLos Angeles, CARemoteOur work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
NewSwing Shift BOMA Certified Building Engineer ABM IndustriesSwing Shift BOMA Certified Building EngineerWest Hollywood, CA$55.76Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
IT Operations Support Analyst Mission Valley BankIT Operations Support AnalystBurbank, CAFull timeReports to the IT Manager and provides day‑to‑day technical assistance to end users, manages incoming service requests and incident tickets, and ensures timely resolution or escalation of issues. We are an independent commercial business bank focused on the financial needs of small and mid-sized businesses and their owners, professionals, entrepreneurs and high-net-worth individuals.
Operations Support Analyst Contractor Accela IncOperations Support Analyst ContractorCARemote$20–$25 / hourFrom planning, to building, to service request management and more, Accelas SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Use SendGrid administrative tools to look up blocked email addresses, identify the cause (bounce, block, spam complaint), and unblock when appropriate.
Operations Support Engineer Baylor Miraca Genetics Laboratories LLCOperations Support EngineerCAAny resumes submitted to Baylor Genetics in the absence of an Agreement executed by Baylor Genetics authorized signatory will be considered the property of Baylor Genetics, and Baylor Genetics will not be obligated to pay any associated recruitment fees. The ideal candidate will troubleshoot and resolve issues, support system operations, and collaborate closely with cross-functional teams to ensure smooth product performance and high customer satisfaction.
Support Specialist, Operations & Support Fox CorpSupport Specialist, Operations & SupportCA$100,000–$110,000 / yearPursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $100,000.00-110,000.00 annually for high cost labour markets such as but not limited to New York City and Los Angeles, $83,300.00-91,600.00 annually for all other US locations. FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago).
NewTechnology Specialist - IT Service, Support and Operations | Analytics - Functional | Business Analyst Expedite Talent SolutionsTechnology Specialist - IT Service, Support and Operations | Analytics - Functional | Business AnalystLos Angeles, CAShould have 8 years of IT experience with at least 5 years in business analysis, with SQL knowledge and experience, 2. Well versed in requirement elicitation, creation of use cases and user stories, business process documentation as is and to be processes, process visualization and creation of business solution. Description: Job Title* Technology Specialist - IT Service, Support and Operations | Analytics - Functional | Business Analyst.
Customer Service Rep II (Air Operations Support) CMA CGM SACustomer Service Rep II (Air Operations Support)Los Angeles, CA$56,322–$70,402 / yearPlease note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. The Customer Service Representative II (Air Import & Export) is responsible for managing international air freight shipments, ensuring smooth coordination between customers, carriers, and internal teams.
Manager, Support Operations Model N IncManager, Support OperationsCA$145,000–$195,000 / yearWhile this role includes strategic ownership of the support operations roadmap, success will come from the ability to operate close to the work, understanding how issues are solved and designing systems that support that reality. Partner in the implementation and refinement of AI-supported tools (e.g., knowledge generation, chat-based intake) to improve information capture and accessibility without compromising the quality of complex support interactions.
Lead Operations Support Specialist (Los Angeles) The Federal Reserve SystemLead Operations Support Specialist (Los Angeles)Los Angeles, CAAs part of the nation's central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. In this role, you'll be more than an administrator, you'll be a strategic partner who coordinates high-level projects, manages executive interactions, and ensures everything runs smoothly behind the scenes.
NewCommercial Operations Support Officer Bank of HopeCommercial Operations Support OfficerLos Angeles, CAThey will collaborate with colleagues and leaders internal and external for Commercial Banking Group such as Treasury Management, and deposit/loan operations to ensure seamless service experience for Commercial Banking clients. Maintain high levels of quality, leveraging controls and procedures for commercial banking services, potentially including loan and deposit services for clients.
NewTechnology Specialist - IT Service, Support and Operations | Analytics - Functional | Business Analyst Ipolarity LLCTechnology Specialist - IT Service, Support and Operations | Analytics - Functional | Business AnalystLos Angeles, CAShould have 8 years of IT experience with at least 5 years in business analysis, with SQL knowledge and experience, 2. Well versed in requirement elicitation, creation of use cases and user stories, business process documentation as is and to be processes, process visualization and creation of business solution. 3. Strong analytical skills for building solution to the business problems.
NewTechnology Specialist - IT Service, Support and Operations | Analytics - Functional | Business Analyst IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Analytics - Functional | Business AnalystLos Angeles, CACompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. Should have 8 years of IT experience with at least 5 years in business analysis, with SQL knowledge and experience, 2. Well versed in requirement elicitation, creation of use cases and user stories, business process documentation as is and to be processes, process visualization and creation of business solution.
Operations Support First LegalOperations SupportLos Angeles, CAPosition Summary: Operations Support is a key operational and administrative role within radiology department, ensuring that diagnostic imaging services are requested, processed and delivered efficiently to our clients. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations.
Operations Support Watermill ExpressOperations SupportLos Angeles, CaliforniaThe primary objective of Operations Support is to perform duties that support and assist with administrative duties, warehouse organization, inventory management, equipment repairs, and various special projects as assigned. Optional benefits include dental, vision, supplemental life, short-term disability, accident and critical illness coverages.
Operations Support Manager CTBC Financial Holding Co LtdOperations Support ManagerLos Angeles, CAResponsible for managing and coordinating duties and work functions in the Centralized Processing department which includes, but not limited to: Exceptions Desktop Non-Post, Overdraft and Stop Payment processing, Chargebacks, ACH & POS/ATM Reg E Disputes, POD Adjustments, Correspondent Bank Adjustments, Foreign Item Collection, Operational loess, Escheatment, Bank by Mail, In-house Lockbox processing etc. PHYSICAL DEMANDS: Minimum mobility to work in an office setting; sit for prolonged period of times; operate office equipment including use of a computer keyboard; and reach with hands and arms.
Product Operations Technical Support, Precision Engagement Systems Anduril Industries IncProduct Operations Technical Support, Precision Engagement SystemsCosta Mesa, CA$98,000–$130,000 / yearCombining strong operational experience with technical expertise, problem-solving acumen, and a passion for cutting-edge technology, you will collaborate across teams to optimize system reliability and empower end users with advanced autonomous capabilities critical to advancing national security. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.
Operations Support (Security & Data Management) KBR IncOperations Support (Security & Data Management)El Segundo, CAAssist and streamline preparation of security plans, reviewing applicable guidelines, and established procedures for all areas of security to include Information Security, Physical/Technical Security, Classification Management, Communication Security (COMSEC), and Program Security. You will support day-to-day program operations with a strong emphasis on security, configuration/data management, and deliverables tracking, ensuring timely coordination, submission, and compliance across the program.
NewTechnical Lead Application Support & Cloud Operations ApolisTechnical Lead Application Support & Cloud OperationsLos Angeles, CA$50–$55 / hourThe Technical Lead will act as a key point of contact between business stakeholders, onsite teams, offshore support teams, and technical teams to ensure timely issue resolution, SLA compliance, continuous service improvement, and operational excellence. We are seeking an experienced Technical Lead – Application Support & Cloud Operations responsible for managing Digital Content Management System (DCMS) operations, ensuring application reliability, seamless content delivery, system performance, and user support.