Manager and monitor workflow queues, review requests for completeness and documented criteria, route required assessment tasks, coordinate software fulfillment and product-line updates, support supplier/contract and pricing coordination, maintain documentation, prepare reporting, and serve as a liaison among OBSS, Service Management, contract managers, technical/review teams, suppliers, and university customers. Required education/certification:Bachelor's degree or equivalent combination of education and relevant experience in service management, software distribution, procurement, contract coordination, business operations, customer service, project coordination, or administrative workflow management.