NewAviation Operations & Support U.S. NavyAviation Operations & SupportNormandy Park, WAKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
NewOperations Research Analyst - Intermediate DCS CorporationOperations Research Analyst - IntermediateJoint Base Lewis-McChord, WAMA/MS/MBA from an accredited college or university in Operations research, management science, analytics, math, engineering, computer science, or another technical or quantitative field with 6 years in data analytics, 5 of which are in a supervisory or lead capacity. Under limited supervision, perform complex analytical analyses using advanced mathematical and analytical methods to help organizations investigate complex issues, identify and solve problems, and make better decisions.
NewOperations Manager UlineOperations ManagerLacey, WA$96,000–$160,000 / yearUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.
NewSenior Rooms Operations Manager Marriott International, IncSenior Rooms Operations ManagerRedmond, WA$80,170–$93,0002-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewPeople Operations Manager Sprague Pest SolutionsPeople Operations ManagerTacoma, WA$85,000–$100,000 / yearAs we continue to grow across multiple states and markets, we're looking for a People Operations Manager who is passionate about creating programs, systems, and experiences that help employees achieve their highest potential while enabling the business to scale successfully. As People Operations Manager, you will personally lead and execute key programs across recruiting, onboarding, employee relations, performance management, compensation, benefits, leave administration, payroll, compliance, and HR systems, while also developing and guiding a high-performing team.
NewDirector, M&A Procurement Operations Strategy KPMGDirector, M&A Procurement Operations StrategySeattle, WA$176,320–$433,090 / yearCreate insights related to the clients strategic and financial ambitions, including identifying the underlying value proposition and challenging the clients working capital/cash flow objectives through structured data analyses, identification of operational risks and driving efficiencies. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewOperations Manager (III)- #26-16629 US Tech Solutions, Inc.Operations Manager (III)- #26-16629Kirkland, WADrive tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements). Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by driving operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively.
NewOperations Coordinator Penske Truck RentalOperations CoordinatorTUKWILA, WAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Sales and Operations Management Trainee PenskeSales and Operations Management TraineeSeattle, WAFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
Operations Director - Healthcare Full Circle Natural MedicineOperations Director - HealthcareSeattle, WA$80,000–$90,000 / yearIf you are an experienced operations leader who thrives on building systems, supporting teams, and creating an exceptional experience for those you serve, this is an opportunity to join a respected, established woman-owned naturopathic clinic in one of Seattle’s most desirable neighborhoods and partner directly with the owner on the clinic’s next phase of growth. As the clinic’s director, they will focus on daily operations, work closely with the doctors and admin team, and take ownership of the clinic’s operations.
Mortgage Loan Officer - Operations to Production Generations Home LoansMortgage Loan Officer - Operations to ProductionPoulsbo, WA$100,000–$300,000 / yearYou will work with buyers, real estate partners, and internal teams to structure financing solutions, manage client expectations, and provide a reliable mortgage experience from first conversation through closing. Your knowledge of loan flow, documentation, timelines, and internal process will help you build credibility with clients and referral partners while developing long-term production.
NewInternational Human Resource Assistant The Main BranchInternational Human Resource AssistantWoodinville, WA$98,758 / yearFull timeDUTIES: - Assist with the implementation and monitoring of internal human resources compliance procedures related to U.S. and Brazilian operations; - Support the Human Resources department with recruitment, onboarding, employee recordkeeping, and termination documentation for U.S.- and Brazil-based employees; - Maintain and organize employment records, HR files, and compliance documentation in accordance with company policies and applicable labor regulations; - Assist in reviewing employment-related documents and HR practices for basic compliance consistency under the guidance of senior HR or legal personnel; - Prepare routine compliance summaries and administrative reports for internal use; - Serve as a point of contact for administrative coordination between U.S. headquarters and Brazilian HR teams; - Assist in the coordination of internal training sessions related to workplace policies and HR compliance procedures. REQUIREMENTS: - Associate’s Degree in Human Resources, Business Administration, or a related field; - 24 months of experience in Human Resources, Compliance, or Labor and Employment Law; - Portuguese fluency required for daily communication with Brazilian teams and review of Portuguese-language HR documents; - Experience assisting with HR management platforms (e.g., Gusto, Deel); - Experience with compliance monitoring tools; - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); Any suitable combination of education, training, and experience is acceptable.
NewSupervisor Clinic Operations - Patient Access Providence Health and ServicesSupervisor Clinic Operations - Patient AccessSeattle, WA$31.43–$48.08 / hourIt is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
NewClient Support - Associate Epitec, IncClient Support - AssociateFife, WAThe ideal candidate will have strong desktop support experience, excellent customer service skills, and the ability to troubleshoot and resolve technical issues independently. Epitec is seeking an experienced IT Support Specialist / Client Support Associate to join a leading foodservice organization in Fife, WA .
HR and Talent Acquistion - HR Operations Advisor 2 BC ForwardHR and Talent Acquistion - HR Operations Advisor 2Redmond, WA$25–$26 / hourFull timeThe ideal candidate will have strong experience in performance management, employee relations, and HR consulting, and a proven ability to design scalable, data-driven solutions that improve manager effectiveness and streamline HR workflows. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
SEA ANA-OC Operations Agent Swissport International AGSEA ANA-OC Operations AgentSeattle, WA$21.50–$24Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
NewTECH SVCS - Benchtop Support Specialist ECLAROTECH SVCS - Benchtop Support SpecialistBothell, WA$32.27–$34.23 / hourPosition Overview: The Benchtop Support specialist position will be responsible for providing IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop systems and instrumentation as well as site and global applications used within the manufacturing, quality, and quality control organizations. Liaison with global partners within the Client organization to align on solutions and implementation plans for benchtop instrumentation and performs system installations, configurations, administrative and support functions including system validation lifecycles and training.
NewSpecialist Director, Salesforce Platform Support Lead KPMGSpecialist Director, Salesforce Platform Support LeadSeattle, WA$204,440–$324,990 / yearResponsibilities: Own overall platform health, performance, and stability, enforcing governance across intake, SLAs/KPIs, separation of run (Incidents/RITMs) and change (enhancements/projects), and coordination of integration and cross-system platform dependencies to ensure rapid issue resolution. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewWorkplace Experience Manager JobotWorkplace Experience ManagerSeattle, WA$100,000–$150,000 / yearBacked by top-tier investors and led by a team with deep experience across satellite, wireless systems, and large-scale consumer infrastructure, Hubble is entering a major growth phase as we scale from early-stage startup into a category-defining company. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewBenchtop Support Specialist BC ForwardBenchtop Support SpecialistBothell, WA$28–$31.61 / hourFull timeThe ideal candidate will have strong experience in GxP benchtop instrumentation, laboratory and quality systems, and regulated IT support and a proven ability to maintain compliance, resolve technical issues, and lead small to medium projects in a GMP environment . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives.
NewLogistics Specialist Intermediate DCS CorporationLogistics Specialist IntermediateJoint Base Lewis-McChord, WACoordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. BA/BS from an accredited college or university in Operations management, supply chain management, or related degree with 5 years’ experience in Integrated Logistics Support and System Life Cycle Support within the DOD environment.
NewNuclear Engineering Program Developer System OneNuclear Engineering Program DeveloperBellevue, WARemote$56–$95 / hourThe successful candidate will coordinate with engineers working on systems, components, or engineering analysis areas such as safety analysis, thermal analysis, stress analysis, and/or process/control analysis. Provide inputs on plant level and system level requirements, specifications, and strategy documents related to plant operations and maintenance activities over the lifecycle of a nuclear facility.
NewSystems Engineer CollaberaSystems EngineerKirkland$60–$70 / hourTemporaryContractorLocation: Kirkland, WA / San Diego, CA (Hybrid - 2 or 3 Onsite) . Building and scaling enterprise developer platforms.
NewSpecial Warfare Combat Crewman U.S. NavySpecial Warfare Combat CrewmanWoodway, WAKey Responsibilities Insert and extract SEALs and other special operations personnel from rivers, coasts, and contested littoral areas; operate and maintain high speed combatant craft, engines, weapons, communications, and navigation systems; collect data on enemy installations, shipping, and coastal activity; assist military and civilian law enforcement agencies when directed; conduct direct action raids against enemy shipping and waterborne traffic; integrate with and support other special operations forces and naval strike groups. Additional qualifications for this job may include: Excellent physical condition and strong swimming ability; eyesight within required limits, for example 20/40 best eye and 20/70 worst eye correctable to 20/25, with normal color vision; qualifying ASVAB scores such as minimum combinations in arithmetic reasoning, verbal, and mechanical comprehension; age 30 or younger at accession; United States citizenship and eligibility for a security clearance; mechanical aptitude and solid arithmetic and algebra skills.
Operations Support Specialist 2 Recology CleanscapesOperations Support Specialist 2Seattle, WAFull timeMay schedule service and assign drivers for special pick-ups, reassignment and arrange alternate coverage in case of employee absences or equipment failure. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
Corporate Counsel - Marketing, Operations, & Commercial Support T-Mobile USA, IncCorporate Counsel - Marketing, Operations, & Commercial SupportBellevue, WAFull timeA successful candidate will be ready to jump into action, working closely with experts across the legal department and business partners to provide practical, strategic legal guidance and design and implement creative, simple solutions to address complex legal and technological challenges. Supporting a variety of internal client groups, for example: Marketing, Consumer, Business-to-Business, Go-to-Market, Communications, Product, and Digital teams.
AI Devops Engineer Intern, Enterprise Support Operations - Summer 2026 Snowflake Inc.AI Devops Engineer Intern, Enterprise Support Operations - Summer 2026Clyde Hill, WA$31–$35 / hourInternFull timeEnhance Data Analytics: Collaborate with support leadership and data analysts to improve existing data pipelines and build new analytical models that provide actionable insights into support metrics (e.g., ticket resolution times, root causes, and customer sentiment). We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results.
Business Operations Specialist Cambia Health SolutionsBusiness Operations SpecialistNewcastle, WAFull timeAs a Business Operations Specialist II on the Data and Technology Solutions team, you'll help DTS leaders run the business by providing structure, visibility, coordination, and follow-through across a broad range of domain areas including project and program management, data analysis, process improvement, business process analysis, and communications and change management. It requires comfort wearing many hats, navigating ambiguity, and building trust through influence rather than formal authority, all while working largely behind the scenes to enable high-performing teams and make our members' health journeys easier.
Business Operations Specialist Advantage Technical Services, IncBusiness Operations SpecialistBellevue, WA$56–$56.01 / hourFull timeConsult with corporate offices, project managers, auditors, client, and sub-consultant representatives regarding future proposals. Facilitate alignment discussions between SCM, Finance, and Sales to ensure a shared, accurate view of revenue forecasts, offer spend utilization, and operational constraints.
Senior HR Operations Specialist McKinstrySenior HR Operations SpecialistSeattle, WA$28–$45 / hourFull timeThis role also contributes to process improvement, data tracking, and operational efficiency initiatives, Additional responsibilities may include: Respond to employee inquiries regarding HR policy and procedures and provide high-quality employee support. contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Privacy Operations Specialist Mathys Potestio LLCPrivacy Operations SpecialistSeattle, WAFull timeThis role partners closely with marketing, legal, engineering, and operations teams to manage privacy-related requests, support incident response processes, and continuously improve operational workflows. You'll partner with cross-functional teams including legal, engineering, product, and marketing stakeholders to ensure requests are properly evaluated, prioritized, and processed in a timely and compliant manner.
Marketing Operations Specialist SanMarMarketing Operations SpecialistIssaquah, WA$25–$34.65 / hourFull timeThis role supports the day-to-day administration, optimization, and ongoing use of marketing work management platforms such as Workfront and Smartsheet, ensuring strong system hygiene, reliable automation, and a seamless user experience. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories.
Resource Planning Analyst (P2)/Recruiting Operations Specialist Spectraforce Technologies Inc.Resource Planning Analyst (P2)/Recruiting Operations SpecialistSeaTac, WAFull timeThe Resource Planning Analyst supports the short-to-mid-term ground operations staffing forecast across multiple locations and workgroups by tracking key staffing inputs. Supports the maintenance of short- to mid-term ground operations staffing models by tracking workgroup and location-level data and assisting in identifying areas where hiring and training may need to be adjusted.
Deposit Operations Specialist-Temporary Heritage BankDeposit Operations Specialist-TemporaryBremerton, WAFull timeThe Bank Operations team is seeking temporary deposit operations specialists (April - December 2026) who will be responsible providing accurate and efficient operational support for deposit products and services and exceptional customer service to internal and external customers in accordance with department and regulatory guidelines, and within prescribed deadlines. Basic understanding of debit/credit relationships and negotiable instruments; general math skills to balance accounts and locate routine and non-routine mathematical errors, to process debits and credits accurately, and adhere to customer instructions.
Client Operations Specialist - Tax Baker Tilly US, LLPClient Operations Specialist - TaxSeattle, WAFull timeBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
UX Research Operations Specialist FlightSafety International IncUX Research Operations SpecialistSeattle, WAFull timeGrow the research panel by executing campaigns for key segments, personas, and audiences, making it easier to recruit research participants across multiple research teams and initiatives, ensuring a smooth, end-to-end experience for participants and stakeholders. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
AVP Supply Chain Operations Providence St. Joseph HealthAVP Supply Chain OperationsRenton, WAFull timeTherefore, leaders applying for this role will be required to work a hybrid schedule, which consists ofthree days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Senior Business Operations Specialist McKinstrySenior Business Operations SpecialistSeattle, WAFull timePerform specialty tasks (as assigned) such as pulling permits, creating submittals, Business Unit financial support, Sales operations support, prequalification support, travel coordination, office administration tasks, etc. Manage the administrative project workflow, to include active work forecast work, backlog of work, and achievement of project deliverables within required deadlines.
Biologics Development - Business Operations Associate Spectraforce Technologies Inc.Biologics Development - Business Operations AssociateSeattle, WAFull timePosition Summary:The Business Operations Associate provides administrative and operational support to the CTD Strategy, Planning & Operations organization by coordinating procurement activities across capital equipment purchases, ad hoc laboratory supplies, contracts, invoicing, and spend tracking. Systems & Tools* Ariba (requisitioning and purchase orders)* SAP (financial and vendor data)* Icertis (contract tracking)* SharePoint (documentation)* Microsoft Office tools - Access and Outlook (tracking, reporting and communication).
Sr. Manager, Sales Operations T-Mobile USA, IncSr. Manager, Sales OperationsBellevue, WAFull time4-7 years Management experience or a combination of 6+ years of people management and cross functional program leadership (in lieu of 5 years of people management experience). This role leads a team responsible for supporting sales operations and revenue operations programs across business sales channels.
Operation and Logistics Support Agiliti IncOperation and Logistics SupportSouth Hill, WA$19.11–$29.41 / hourFull timeThe actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements.
Senior Specialist, Client Operations Slalom LLCSenior Specialist, Client OperationsSeattle, WAFull timeThis role partners closely with Market Leadership, Sales, Marketing, and Operations to deliver thoughtful "surprise and delight" moments, manage client experience campaigns in Salesforce, and coordinate small-scale client events. The Senior Specialist, Client Operations, plays a critical role in executing, and tracking high-impact client engagement experiences that support Slalom's growth strategy.
Operations Manager Kitchen and MoreOperations ManagerBellevue, WAFull timeTwo years of operations management or financial management experience, including experience in: Budgeting, forecasting, and analyzing costs for business operations or projects. Oversee daily business operations for a kitchen and bathroom remodeling company, with emphasis on financial performance, vendor management, and project execution.
Business Operations Intern McKinstryBusiness Operations InternSeattle, WAInternPart timeEmployment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks. Intermediate knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, working knowledge of SharePoint preferred.
GC Retail Operations Manager Store 232 Guitar Center Stores IncGC Retail Operations Manager Store 232Lynnwood, WA$22.39–$33.58 / hourFull timeInterpersonalCommunication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.
Manager Engineering Operations DLR LLCManager Engineering OperationsSeattle, WAFull timeExecute all aspects of data center engineering including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
Sr. Risk & Renewal Operations Manager SmartsheetSr. Risk & Renewal Operations ManagerBellevue, WA$112,000–$142,500 / yearFull timeSystematize Risk Workflows: Architect the CRM and Gainsight workflows necessary to move the organization toward 100 percent proactive risk identification at least 90 days prior to renewal. You will establish the recurring operational cadences needed to maintain visibility into the book of business and ensure proper accountability across Sales and Customer Success teams.
Sr Operations Manager - Commercial Messaging T-Mobile USA, IncSr Operations Manager - Commercial MessagingBellevue, WAFull timeYou'll work closely with aggregator partners and cross-functional teams, including product, engineering, and support-to resolve issues, improve platform capabilities, and ensure a high-quality experience for customers and partners. The Senior Product Operations Manager is responsible for enabling the successful delivery and scale of T-Mobile's commercial messaging solutions, with a focus on aggregator partnerships and API-driven platforms.
Manager, Lab Data Center Operations T-Mobile USA, IncManager, Lab Data Center OperationsBellevue, WAFull timeEducation and Work Experience: Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required). Requires strong technical fluency in data center infrastructure-including power, electrical systems, cooling, and network hardware-to effectively oversee operations and partner with multiple engineering teams.
Universal Operations Assistant Olympia Federal SavingsUniversal Operations AssistantOlympia, WA$23.77–$35.65 / hourFull timeProcess and Verify Customer Account Maintenance including Card Services, Monthly Statements, Maturity Notices, Critical Messages and Customer Updates. The Universal Operations Assistant is a vital role for the smooth operation of the Association working closely with retail and back-office staff.