Prepares Financial Elder and Dependent Adult Abuse reports by gathering and reviewing relevant facts and supporting documentation, evaluating information for completeness, and submitting required verbal and written reports to appropriate Adult Protective Services agencies and/or law enforcement authorities within established regulatory timeframes. Responds to associate inquiries and requests received through the Center Support Line and other support channels by researching issues, providing guidance, resolving operational questions, and escalating complex matters to the appropriate business partners when necessary.