Receive and respond to notice of roadwork, highway incidents, special event information, incidents and/or situations affecting the Department, requests for assistance (NYSDOT and other), or reports regarding the malfunction or concern for any State-owned equipment, infrastructure or asset. Inquiry responses may involve email transmittal''s, telephone conversations, providing supporting data for evaluation and use by the State, preparation of reports, accommodation of visitors, providing tours at the center, and meetings at locations away from the TMCs.