20 Results for

Operator Jobs in Urbana, IL

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Help Desk Technician - TS/SCI w POLY GD Information Technology

Annapolis Junction, Maryland

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.

19 days ago

Security Engineer / IT Help Desk Technician Leidos Holdings Inc

Bethesda, MD

$57,850–$104,575 / year

Security Engineer Primary Responsibilities: Apply system security engineering expertise in one or more of the following: system security design process; engineering life cycle; information domain; cross domain solutions; commercial off-the-shelf and government off-the-shelf cryptography; identification; authentication; and authorization; system integration; risk management; intrusion detection; contingency planning; incident handling; configuration control; change management; auditing; certification and accreditation process; principles of IA (confidentiality, integrity, non-repudiation, availability, and access control); and security testing. Collaborate with NMEC2 ISSM and Operations & Maintenance to ensure that all systems are compliant with ICD-503 and other security directives as designated by the NMEC2 ISSM to include: Design/enhancement of firewalls and controlled interface security architectures (based on requirements provided by NMEC2 ISSM and appropriate security organization(s)).

10 days ago

Help Desk Specialist Leidos

McLean, Virginia

Demonstrated experience providing IT support across phone, remote, and hands-on hardware environments, applying independent judgment, originality, and innovative problem-solving to resolve a broad range of technical issues and assignments. October 8, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

10 days ago

APACS Help Desk Coordinator Apogee Engineering, LLC

Arlington, Virginia

Full time

Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management. The HAF/A10 contract delivers technical, analytical, operational, programmatic, and planning subject-matter expertise to HAF/A10 and its component divisions to advance national security strategic plans, policies, concepts, and initiatives.

30+ days ago

Journeyman IT Help Desk Specialist Bailey Information Technology

Washington

Install, configure, troubleshoot, and maintain employee hardware, software, and peripherals across Windows and macOS environments, including patches, firmware updates, and Zero Trust / Defense-in-Depth security configurations. Diagnose and resolve complex issues — MFA failures, identity anomalies, network connectivity problems, endpoint irregularities — using independent judgment to identify root cause.

30+ days ago

APACS Help Desk Coordinator Apogee Engineering LLC

Arlington, VA

Minimum Experience: Citizenship: Must be a US citizen Clearance: Must have an active Top Secret security clearance with SCI eligibility and be able to maintain itEducation: Bachelor''s degreeYears of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience. Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management.

30+ days ago

Help Desk Technician IntraFi

Arlington, Virginia

As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Excellent written and oral communication skills and outstanding interpersonal skills sufficient to effectively promote good working relations with both nontechnical and technical business clients and coworkers.

30+ days ago

Help Desk Specialist Power3 Solutions

Maryland

As a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.

30+ days ago

Dataflow Sustainment Engineer 2 – Help Desk (Shift work) (Pipeline) Wyetech

Ft. Meade, Maryland

$72.31–$97.10 / hour
Full time

This support can include: escalated Tier 1 and Tier 2 support, as well as crisis support; Help Desk support; Mission Assurance Support; Operations and Maintenance of Analytic services and capabilities; Quick Reaction Capability (QRC) requirements; end of life decommissioning; Call-in support to Extended Enterprises, including Second and Third Parties; and coordination with Development, Deployment, and Software distribution. Maintain a daily report (e.g., Shift Log) as defined by requirements that includes, at a minimum, Shift Position, Operational Incident worked, issues encountered, the status of all requests, corrective action, feedback, and special pass-down notes.

30+ days ago

Help Desk Technician - Secret Sunayu

Washington, DC

Minimum Education: An associate degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance or an applicable training certificate from an accredited training institution. Triage & Coordination: Serve as the primary point of contact for triaging newly identified issues, orchestrating a swift and effective response by engaging all necessary internal and external resolution teams.

30 days ago

Help Desk Specialist Eagle Technologies Incorporated

Arlington, VA

Education and Experience: This position requires a minimum of Associates degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS) and two years or more of work experience working in an acquisition/procurement or similar environment. From web-based applications to enterprise data warehousing, big data and analytics, and business intelligence, we deploy and manage diverse platforms and hosting environments that meet the governments cybersecurity and privacy requirements.

25 days ago

DOD Secret--NMCI Seat Rep - Help Desk Associates Systems

Maryland

Minimum Education: Associate’s degree in a computer-related field or an equivalent technical degree from an accredited college or university; or equivalent professional certification for years of experience- Sec+ or equivalent. Experience shall demonstrate IT inventory control, and help desk support with Microsoft Windows (i.e. Microsoft Excel, Microsoft Word, and Microsoft TEAMS) as well as Acrobat Pro.

30+ days ago

Help Desk Team Lead Tria Federal

Woodlawn, MD

The ideal candidate is a thought leader with a proven track record in operational excellence, committed to meeting and exceeding Key Performance Indicators (KPIs) and driving the program forward through strategic insight and proactive management. This role will be pivotal in managing the daily operations of a team of customer service help desk agents, leading staff development opportunities, and driving continuous innovation to deliver an exceptional customer experience.

24 days ago

Help Desk Specialist II Lead (CRS) Computer World Services

Washington, District of Columbia

$69,000–$81,000 / year

This role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.

30+ days ago

Junior SAP Analyst - Help Desk, Labor, Projects, and Funds (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Falls Church, Virginia

You will log and track every incoming issue in the Contractor Tier 1.5 Issue Log, perform basic troubleshooting, resolve routine labor accounting errors, process timesheet defaults and Personnel Number (PERNR) updates, assist users navigating budget allocation processes, and route complex issues to the Mid-level and Senior analysts. • Provide first-line troubleshooting, ad-hoc over-the-shoulder support (primarily via Microsoft Teams), real-time problem-solving, and individualized guidance to labor, projects, and funds users; deliver refresher guidance on specific accounting-related processes.

23 days ago

Help Desk Specialist I Shift Lead (Copyright) Computer World Services Corp

Washington, DC

$55,000–$65,000 / year

The Help Desk Specialist I - Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

30+ days ago

Help Desk Analyst Jackson Lewis

District of Columbia

We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee. Participate in department initiatives and represent the department as a member of the technical staff, including continued learning and education via training platforms and other educational opportunities as required.

30+ days ago

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information Technology

Washington

Our work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

30+ days ago

Junior SAP Analyst - Help Desk, Vendor Pay, Procurement, and Travel (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Falls Church, VA

Provide first-line troubleshooting, ad-hoc over-the-shoulder support (primarily via Microsoft Teams), real-time problem-solving, and individualized guidance to procurement, vendor pay, and travel users; deliver refresher guidance on specific accounting-related processes. Program Name: BUMED N84 Command Support Team (CST), Navy ERP Tier 1.5 Sustainment; our client holds this newly awarded task order (six-month base period followed by four twelve-month option periods).

23 days ago

Help Desk Specialist I Shift Lead (Copyright) Computer World Services

Washington, District of Columbia

$55,000–$65,000 / year

Job Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. $55,000 - $65,000 a year The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

30+ days ago

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Operator Jobs in Urbana, IL

Help Desk Technician - TS/SCI w POLY GD Information Technology

Security Engineer / IT Help Desk Technician Leidos Holdings Inc

Help Desk Specialist Leidos

APACS Help Desk Coordinator Apogee Engineering, LLC

Journeyman IT Help Desk Specialist Bailey Information Technology

APACS Help Desk Coordinator Apogee Engineering LLC

Help Desk Technician IntraFi

Help Desk Specialist Power3 Solutions

Dataflow Sustainment Engineer 2 – Help Desk (Shift work) (Pipeline) Wyetech

Help Desk Technician - Secret Sunayu

Help Desk Specialist Eagle Technologies Incorporated

DOD Secret--NMCI Seat Rep - Help Desk Associates Systems

Help Desk Team Lead Tria Federal

Help Desk Specialist II Lead (CRS) Computer World Services

Junior SAP Analyst - Help Desk, Labor, Projects, and Funds (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Help Desk Specialist I Shift Lead (Copyright) Computer World Services Corp

Help Desk Analyst Jackson Lewis

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information Technology

Junior SAP Analyst - Help Desk, Vendor Pay, Procurement, and Travel (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Help Desk Specialist I Shift Lead (Copyright) Computer World Services

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