RequiredStrong customer service skillsProfessional verbal and written communicationReliable transportation and valid driver licenseStrong attention to detailAbility to follow documented proceduresBasic computer proficiencyInterest in technology and learning new skillsPositive attitude and willingness to growHelpful but not requiredTechnical support experienceHands-on experience with computer hardware installations, Windows operating systems, or basic networking concepts from work, school, personal projects, volunteering, or helping othersExperience setting up or working with computers, printers, cabling, electronics, or other technologyMicrosoft 365 familiarityTechnical school courseworkCompTIA or Microsoft certification exposureExperience using ticketing systemsWho Succeeds Here? Physical RequirementsTravel to client locations in Fairfield County, CT during the workdayLift and move computer equipment, monitors, printers, and related hardwareWork under desks, in wiring closets, server rooms, and office environmentsPerform hands-on installation and inventory tasksCareer PathEntry point: IT Support and Field TechnicianService Desk TechnicianField Service TechnicianSupport EngineerSystems AdministratorNetwork EngineerSenior Systems Administrator / Technical LeadTo ApplyTell us about the most technical thing you have ever installed, repaired, built, configured, or figured out.