PRIMARY JOB RESPONSIBILITIES** + Assist and/or perform complex clinical diagnostic eye examinations and procedures as delegated by the ophthalmology, optometry, and acute eye care teams + Complete appropriate intake of phone calls and electronic messages related to patients' acute eye care concerns and use established guidelines, and/or Ophthalmologist and/or Optometrist input, to direct patients to medically appropriate eye care in a timely and compassionate manner + Work with the acute eye care medical team to develop and maintain a high-quality acute eye care program for the UW Medicine Eye Institute Service that prioritizes responsiveness, timeliness, compassion, and above all: safety + Complete all ophthalmic imaging tests as ordered by the physicians such as: Amsler tests; Stereo tests; Applanation tonometry; Togopen; Exophthalmometry; Visual Field-Goldman; Visual Field-Humphrey; Ishihara Color Vision Test; Keratometry; Lensometry; Ocular motility measurements; and Practical microbiology + Perform complex clinical diagnostic eye imaging and procedures within scope of certification: patient intake activities; routine technical procedures; administer topical medications; assist with procedures; Demonstrates general laser precautions; dispenses contact lenses; provide patient education; demonstrate age-specific patient interaction; and triage patient telephone calls + Demonstrate proactive, professional communication across and within department to facilitate smooth workflow, and to ensure department is positively represented throughout the organization **REQUIREMENTS** + Completion of an approved ophthalmic technician program and one year of experience; Certified Ophthalmic Assistant + OR + Equivalent education/experience **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.